Cookies Fresno Dispensary

Who doesn't love cookies?! They have the best deals here.. scratch that, they used to have the best.. that's when they had the 40% off flower on Tuesday.. those daily deals is gone now. They have a new daily deals posted up. It's not as good a deal as last time but it's still koo. Well, some brands over there is still a little cheaper then the other dispensary's I go to. So either way I still come up here. I like their rewards program. I seem to get points faster there than other dispensaries. U can save up for $10 off or $25 off. They even have a $20 off for you if you refer a friend. Your friend just has to spend something there and then u can use the $20 off but it has to be at the same visit. It doesn't stay in your cookies wallet. They have good deals on vapes and carts too if your into that. The employees are nice and most of them know wth they talkin bout. So that's koo. There was times where they overcharged me but I made sure to let them know before I paid. If you wanna know your price u can always order online and pick up or if you dk what u want and have your shit in the online cart you can see your price and you can have it ready for your budtender to read it down for them so u can look at it when u get to the register.. that's just what I do. Anyway, John Paul was who helped us out, he a koo dude.

The reviews kinda dissuaded me but I'm glad I decided to check this place out for myself. I got a first time customer service discount and a really helpful rep that helped me get set up with pen and a few cartridges plus some goodies for a friend. I'll be back.

Cookies finally came to Fresno! It's located conveniently on the corner of blackstone and Shaw in the same parking lot as Papa Murphy's. They have security that sits outside to check ID and check for weapons, he was very nice and made getting in quick. Once inside, you give your ID again to the person at the desk so they can let you inside the actual dispensary. The interior of the dispensary is sleek and nicely set up. They have plenty of demos out to look at, with most of them having pricing labeled to help better shop. The problem, though, is the lack of budtenders to help you. When we came in, we were sort of confused as to if we should just stand in line or wait for the one and only budtender to make his way to us. He went to every other customer in the store before approaching us, despite us having been there for a while and obviously waiting. Weird. Then, once we got his help, it turned into a conversation on consumption and his preferences. It was getting so off topic from what I had originally asked him that he forgot he was even helping us and literally started to scoot away from us to try and tend to another customer as he's already helping us?? He didn't do that with any other customer prior to us, it almost seemed like he was trying to get out the interaction as a whole, and I didn't understand that. Then he lied about the pricing of the things I had ordered and wouldn't show me the tablet and when he did, he would flash it so fast that I couldn't see it and the brightness was so LOW. He told me they were out of a lot of product I was looking at but couldn't specify to me which ones were out and was leaving it up to me to take that gamble. Once your order is placed, you stand in line at the counter to receive and pay for that order. The manager was my cashier, and he was much more professional than the budtender who "helped" us. This experience was unexpected for a cookies store because I've never had any ill experience shopping at Cookies until today. Usually, the other locations have multiple budtenders for the large influx of people coming in, so maybe since this location just opened, they're still adjusting. I'm not sure, but if you want a better experience than I had, I recommend ordering online so you can go straight in line and avoid the interaction altogether and know what you're paying for.

Had a great experience people very helpful! We'll definitely be coming back in the future

I love this dispensary!! They always have great products, great merchandise, and awesome customer service!

Mel and jazzy were great by helping figures out what strain I needed. Very friendly here at the cookie dispensary.

My comment was deleted!!! Wow!!! Probably the worst and most sus dispensary in Fresno. Leave a bad review and it'll just get deleted I guess. lol what a joke!! Anyways what I wanted to let people know was they are selling old carts!! The longer something is on the shelves the less content it has. Please do better cookies. This is embarrassing for your look. I'm sure berner wouldn't have sweated a replaced cart. Smh

Shopping is always smooth and fast, I got help from Edgar and had a great easy and fast transaction

Very welcoming at the door, came in and saw a variety of deals at great values. Mel had great customer service and was very helpful! Will be coming back!

Alex's security guard was very friendly and amazing. John Paul helped us with the gummies amazing customer service thank you so much. And 40% off my order was an amazing experience.Chashawna Andrade