Receipt and part
"Under Old Management"
"Under Old Management"
Dean S.
Jan 27, 2025
Best hardware store in town.Guys are very knowledgeable.Lots of repair options for the older homes in the area.Service is good. Decent prices too.
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Saul I.
Jan 16, 2025
I'm all for supporting small local businesses and I understand prices may be a bit higher. But having. To pay 8.99 for a 3/4 male coupling seems a bit too high. More than double of what it would cost at any other hardware store. Its been a while seem I been here and it wasn't too bad but Definitely won't be coming back after this purchase.
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Paul S.
Jun 13, 2024
This is a real homeowner's hardware store that's been serving the neighborhood long enough to build an inventory that supports the service and maintenance needs of the residences around it.That's a powerful accomplishment that the orange and blue bucket corporate warehouse style stores won't ever be able to lay claim to.
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Jay L.
Apr 21, 2024
Carlton Cobb owned & operated this store for at least 30 years and it was a great local asset for the surrounding neighborhoods. He was friendly, helpful and understood the maintenance issues of his customer base and their older homes. His staff mostly reflected his values. Since Carl sadly died in 2022, the business has slid to the level of an unpleasant convenience. I think the new owner must be an absentee. Although the fixtures & shelving have been modernized and the inventory very slightly expanded, the staff rarely greet shoppers. And when presented with any issue other than "give me X number of these items and take my money," clerks act as if they are interrupted and inconvenienced. Customers can no longer expect expertise, helpfulness, or even gratitude or appreciation for bringing their business here.
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Del E.
May 31, 2024
I just love the personal service unlike "chain hardware stores" that just tell or point you where you should look to get what you want where at Cobbs Victor takes you right to what you want! To me the term "Service is King" is exactly why I'm giveing them five stars...
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Roachelle D.
Jul 28, 2024
I needed a item..AC adapter employee told me thats a power source ..not a adapter.. Sir..its a adapter...I began to walk around the store..he then proceeded to tell me there were closed at 240pm..I asked what time they closed he said" 2:30"Sign that displays store hours indicates 3:00pm.Very poor customer service for a samll mom and pop establishment!!
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Susan M.
Nov 21, 2024
The employees are in their phone super unfriendly super unhelpful i asked a question and he was like i dint know i just work here- this used to be a great local Real hardware store now it just has very little to choose from- no reason to go here over the big box unfortunately- a waste of my time
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Arthur H.
Nov 9, 2024
went to store looking for a specific size bolt. initially manager helped find what I needed. but bolt just seems too small. so I called my friend who is helping with project so we can figure out a better size bolt. so I have two bolt in hand, but looking for another size( while on FaceTime with friend) . manager comes and says ( if you dont put stuff where you found it, just leave the store and go somewhere else) , friend on face time tells him he is looking for another bolt, manager says. I saw you move 4 bolts and place them in different spots where the don't go. So just go somewhere else, you guys always come here and do that . "You guys" what does that mean?! Does that mean Hispanic guys?! friend on facetine ask to speak to owner, to put a complaint in. manager said to take a picture of the store info and send it, well he's the one who will get the complaint and will not go anywhere. manager said, that owner told him to do just that, to tell customers to go some else, if they out item in wrong spot. Will never come back to this store even if it's a block from home. it's not the first time I have not been treated right, because my english is not great, but it will be the last at this place. Do not recommend this store
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Scott C.
Oct 20, 2024
do not rent a rug doctor from this hardware store they will keep your cleaning deposit. i spend about 20 minutes cleaning it before returning it and the clerk found a small amount of hair and did want to refund my deposit. I though these guys were reputable but i was wrong
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Corey C.
Aug 22, 2024
I'm all for supporting local, but just be ready to pay triple the amount, would be nice if they weren't watching you like a hawk in there as well, makes you feel like you're doing something wrong
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