Chateau Du Sureau

Beautiful property that lives up to the Relaix & Château designation. 3 people came out to greet us as soon as we arrived. The rooms are located behind a separate gate away from the main restaurant so it felt super secure and private. They also have a Tesla destination charger on premises which was super convenient and saved us a charge on the way home. Don't miss the breakfast - everything was fresh and made to order!

If you aren't wanting to spend a mint don't stay here it's very very pricey and I've stayed at much nicer places for lower cost.

I got an incredible chance to stay here last year and I'm still thinking about it. It was a luxurious experience unlike anything else I've ever experienced, absolute heaven. Staying here for 24 hours really felt like a dream. So beautiful, so luxurious, and the staff was all so kind and wonderful. Beyond attentive. Every little detail was thought out. I felt like I stuck out like a sore thumb amongst everything so fancy but the staff never ever treated us like we didn't belong.

Astounding! Marvelous! Fantastic! These are the words that I would use to describe my stay here. How I wish I could afford more than one night! It was such a treat from driving up and being met at the car to the goodbye note with treats for the road. I never could have imagined such all around service. This is like something out of Lifestyles of the Rich and Famous.The room was well appointed with his and her robes. The canopy bed was something out of a fairytale. There were a variety of treats, including a bottle of wine, waiting for us at every turn. Our slippers were laid out for us when we got back for dinner. I had a hard time leaving and dream of going back soon.

I booked the lavender room at the last minute. I think it was off season so we could get a room. Although it is a little pricey it is absolutely worth every penny. The thing that sets this place apart is the service. It was unlike anything I've ever experienced. Everyone greets you by your last name. So everywhere we went it was Hello Mrs. Bastian. There is so much added in to the experience. We were greeted outside at the stairway. Then had complimentary valet and they unloaded our suitcases and brought them to our room. We were given a tour and given a bottle of wine and a little cake. When we came back from dinner they had a turn down service come in and took care over curtains, little chocolates, bottles of water on each side of the bed and slippers set out for us to use. The next day was complimentary breakfast. Then they loaded our suitcases and gave us a gift bag with goodies for our trip. They made it a magical experience.

Rustic, french, countryGem on Yosemite floorNeatly orchestratedSecond floor cottageOverlooking garden & poolMuaaah fresh airBedding: cloud-like softOrnaments: charming, tastefulThoughtfully composedStaff: RC, nuff saidTrail, garden, pond, gazeboPerfect morning walkThis is pretty muchPerfect serene getaway4 hrs from SF

Makes me feel like I'm in FranceThis is a spectacular property with an equally stellar restaurant. It's was our second visit to the Chateau while visiting nearby Yosemite. Our first vacation of the Covid era was made far easier with the Chateau's planning and attention to detail. Masks, sanitizer, temp checks, spacing of tables and trays left at the door-staff was on it. I'm slowly getting used to returning to the Wild. These luxurious accommodations sure made it easy.

As other reviewers have noted, the hotel is well appointed and makes a grand first impression. Unfortunately, that aesthetic is all you really pay for, and 5-star luxury it is not. Luxury means a range of amenities, too-shelf quality and a customized guest experiencee. This hotel - which is actually a bed and breakfast - does not hit those marks.Other than a small spa and short walking trail, the only amenity is a small pool, which we were told could be used between 9 and 6 - the hottest hours of the day. Inside the "grand salon" that also doubles as a breakfast area, there is a grand piano and shelves of books, but you're told to not touch them. There is no television in your room, so if you want to wind down with that entertainment you must do so on a small screen in that common area. There is no room service, and breakfast is just one chef-selected item that you must reserve a time the day before to enjoy. Housekeeping tries too hard to mimic an upscale vibe in cringe-worthy or just silly ways: ie, rearranging our shoes, removing a used razor from the bathtub and placing it on a doily in the next room, answering a request to use the kitchen microwave (there are no microwaves or refrigeration in your room so you have to ask permission to store any personal consumables) to pop a bag of popcorn by serving it back on one of their doily-laced platters.All the instructions to tip-toe around made us feel like guests imposing in someone else's house, or visitors to a stuffy museum. And yet with only 10 guest rooms to service, sloppy mistakes still got made. For instance, we were were woken up by a knocking on our door at 6 am on our last day as we were trying to get a good rest before a long flight. It was an employee with a cup of coffee meant for another room.As for the food, while the restaurant is the best option in a town otherwise limited to fast food, the menu is dated and unimaginative. We stayed four nights and every morning for breakfast were served a remix of the same three ingredients: eggs, cheddar cheese and spinach. The prefix dinner is also underwhelming for the hype - scallops, ribeye and duck breast with the type of side salads and deserts you'd get in any steakhouse. It is far from a five-star food experience and not worth the $180 per person price tag.For the price, we were really expecting more for our honeymoon (it's also odd that for a "boutique operation" they never asked if we were celebrating a special occasion). One more word of caution: the air conditioning is as spotty as the WiFi, and you should avoid the Geranium Room next to the kitchen as there is no consideration from the staff clanking around for people sleeping on the other side of the wall.One final note: we handed out more than $50 in tips on our first day to all the attendants hovering before we met one with the integrity to decline it and explain that the staff divides a 20% service fee added to the bill each day. How disappointing that this was not disclosed with all the other rules of our stay at check-in. Again, not very 5-star treatment.

We spent two nights in the PrincessRoom, #2, and it was a lovely experience. The service from the time we arrived to departure was excellent. The room was beautifully appointed. Thank you for making our stay a memorable one.

Stayed here and booked our reception for our wedding this last weekend. I'd like to start of by saying MOST of the staff was pretty wonderful and attentive. They are NOT my complaint... My issues lie as follows: 1.) Stayed in the saffron room. Considering what they charged us per night (700$ or so?), you would assume the mattress would be at least tolerable? No, both my wife and I are still trying to recover from the bent out of shape box we slept on. I had to sleep on the floor because my t-spine went out. HORRENDOUS mattress. 2.) Absolutely no water pressure in the showers upstairs. I had to either wait 3-5 minutes for hot water, or try to shake what water did come out from the shower head. Rinsing you hair out isn't even a possibility. Tried 3 different family members rooms on the second floor, issue reigned true in all three. 3.) HANDS DOWN my biggest issue. There is a little shrewd man with glasses and a pretty heavy accent that runs the event planning for the facility. On the night of our reception, around 1145-1200, I bumped in to him on my way to the restroom. Keep in mind I am the groom, and also paying the hefty price for this place. Casually, I asked what time they would need us to start packing out. This pretentious little weasel looks at his watch and says, "Well, it's midnight, so......." And then glares at me. I, along with multiple guests noticed him hovering at the windows glaring at us during the reception. I don't quite understand what that's all about, but if you feel inconvenienced by guests, get into a new line of work. That dude was trash. 4.) 45 minute wait time for the main course during the reception. 5.) you were told weeks in advance there would be 3 children under three at the reception, but made no effort to have more than two high chairs. With what you get paid, the lack of effort is astounding. My 6 month old had to lap surf during dinner? No, absurdly large failure on your part as a restaurant.6.) pretty petty, but all is fair. I was told I had a specific spot because my truck was large and packed for the valley most of the trip. My spot was given away and no effort was made to remedy. 7.) when leaving, we asked for a few minutes to finished packing 2 hours before check out. Some blonde kid with a mustache said, " I'll set my time for 3 minutes." Like he was trying to rush us out. Over all, I'm sorry, but you claim to be a five diamond location. If you show that off, you had better step your game up. And most certainly when patrons spend multiple thousands of dollars on your location. I appreciate the bottles of wine, prompt cleaning, and breakfasts. I appreciate the wonderful woman who welcomed us and was so gracious. The stars are for that. The chateau itself is clever and beautiful, but as previously stated, you DESPERATELY need to remedy the other issues. 10/10 would not return, 10/10 think the snobby little event planner should be fired, 10/10 think the pushy blonde kid should be reprimanded, 10/10 would not recommend.