Chase Flower Shop

This is my second time ordering from Chase Flower Shop. The customer service is great and delivery went smooth. However, for the price that I paid for, I did not receive the arrangement as shown on the website. I understand it may not be exactly but I would expect more blooms instead of leaves.

We recently had Chase floral handle all of our wedding floral. Everything was absolutely stunning. I can not say enough positive things about the quality of the work. We had so many compliments on the flowers - thank you!

This is the second time I've used this shop. It is conveniently located for me and very friendly and good customer service.Both arrangements were well received so I definitely recommend them. However I was promised a photo of my arrangement so that I could know what it looked like beforehand and I wasn't sent a photo. I called and they verified it was delivered but if you say artist choice you are relying on them to do a good job without seeing anything in advance.

Because it's Valentine's Day and I just remembered how horrible my flowers were last year and the service I received when I complained. On the back of the card sent with flowers it states that if you are unhappy with them or there is an issue call the shop. I did contact the shop because 1. my flowers arrived with no water in them. 2. The flowers were all bunched up as if they were just thrown in the vase with no rhyme or reason to them, flowers were dying for some water 3. It was a one sided arrangement similar to the ones you see for funeral which made no sense whatsoever. 4 there was no valentines colors used or even a ribbon. The owner states my bf asked for green hydrangeas and sunflowers which is why they did not do valentines colors, makes no sense I've seen plenty arrangements for valentines with green hydrangeas and is flowers. Anyway when I complained about my horrible flowers because the card said to do that and owner made excuses and got upset when I said the arrangement was ugly and I was disappointed. How would you feel as a woman when everyone got beautiful deliveries and yours was a huge mess. He wound up telling us to shop somewhere else which we gladly did after this. Definitely not the type of customer service or product I expected from someone who has been in business so long. Anyways here are pics of the flowers and soon as they were delivered. Sunflowers all bunched in one area. Back of the arrangement is bare and some of the flowers were already droopy

I have to say I was scared to order over the phone because of reviews but I can tell you they did an amazing job! I think I spoke with Brian and it was very last minute, I needed flowers for 2 uncles last minute within 3 hours and this flower shop did not disappoint. I honestly thought I was just going to get carnations but the arrangements our family in Fresno received were so beautiful, the picture does not do them justice and the pricing was very reasonable with it being last minute.

We've had the pleasure of doing business with Chase for over 18 years. Each and every time.. they've hit our requests "spot on" or even better.Yesterday was my daughter's 18th birthday. In the midst of the chaos that surrouds EVERYTHING involved when it comes to planning your only child's 18th birthday. I had COMPLETELY forgotten to order my daughter's first dozen roses and having them delivered to her school. (Hoping receiving them there would contribute to her feeling like a Princess for the day.)So I called Chase in a complete panic thinking I'd missed the "deadline".Brian took the call and IMMEDIATELY assured me that they could make this happen.  The relief he provided was overwhelming. His sense of humor was absolutely delightful. I had requested 12 pink roses. Brian told me about another type of rose called, "Free Spirit". And coincidentally captured all of my daughter's favorite colors. I hung up the phone after placing the order still giggling from his humor (which he NEVER let distract him from the business at hand or the many reasons these flowers were so important)My daughter called me with joyful tears a couple hours later. And was BEYOND blown away by the beauty of her first dozen roses. *a priceless moment*.Thank you Brian for the countless laughs.  But just as important, your professionalism and the passion I'm confident you infuse in to each arrangement. I can say with great certainty. That Chase Flowers will continue to be our "go-to" flower shop for YEARS to come.A heartfelt thank you to Brian and the rest of the amazing staff that made my daughter's birthday even more special by sharing the beauty that passion built.You guys are Rock Stars!

We recently lost our precious aunt and wanted to get her the most beautiful flowers we could find so we looked around and came accross Chase.When we got there we found out that we weren't the only ones who went there.8 of our cousins went to the same shop.It was just about a week before that we went and they made it so easy while we were grieving.I loved it that they were not pushy. We didn't have to keep checking up on them not once.This is the place to go when you need flowers.Their prices are fair and the flowers were gorgeous.Check it out

Flower Arrangement just as ordered, beautiful!, and delivered on time on a Monday morning I'm very thankful

I called around 3:30 and wanted some white roses and I informed the gentleman that it was for my friend's dog that had passed. I was amazed on how beautiful the arrangement was. First time here and I will definitely be back. Support your local businesses. Excellent customer service.

So I understand mistakes can happen but not only did they deliver the wrong flowers but the lady in the office said she would find out what happened and get back to me but she never did, I was contacted by the driver who said he didn't have the right flowers and would fined out what happened, again nobody contacted me and eventually delivered the right flowers but a lot of them look wilted and burned and not at all fresh, for the money I spent for long stemmed roses I should have gotten better quality and definitely better service..