Central Distributing

Currently going through their miserable process of converting a wood burning fireplace to gas. This company is very slow and disorganized. They're in no hurry to finish the job. Look somewhere else.

We were trying to schedule a fireplace install. Went back and forth on email several times with Monica and sent pictures of the fireplace opening. We told them we wanted to proceed and were told someone would be in touch from the install department to come out and take measurements... then nothing. We followed up via email and phone multiple times over next few weeks and were told "we will call you right back". Still nothing. Don't waste your time with this company.

We had a great experience as we turned our wood-burning fireplace into a gas insert. Very professional company with great employees-from Jared in sales to the installation crew. And we get a healthy rebate from San Joaquin Air Quality

Great, chill, service and sales people. Used Jake, professional and easy to work with. I'm a person who's going to ask alls sorts of questions people may never have heard before. I like detail and am generally well thought out. And I don't jump into things without doing my homework, taking my time. Jake was a natural fit and worlds better than the 2 other provider/distributers that I'd taken off of my list. I wanted the ability to use voice control with the fireplace and another location either lied or were misinformed when they told me that 'nobody carries that, think about how unsafe that would be.' Of course I didn't believe that and hit the web to see that Heat n' Glow DOES have that wi-fi/voice feature as an option. Of course you need the infrastructure which I already did since most of my lights, my thermostat already were and I used ECHO throughout my home. This I knew was going to be special....The showroom is vast and they offer all sorts of other things here. The fireplace displays were helpful showing a range of models and features with lots of interior and front design options. The efficiency of the models and with other manufacturers was about the same, 73%. Keep in mind that an OPEN, wood burning fireplace is 80-90% INEFFICIENT. Oh, it's gonna be special...The 3K rebate only applies to one fireplace. My home has two large fireplaces and I decided to do the one in the room that get's used more. Makes sense, eh? The size of what I have in the house allowed me to get their largest insert offering the most viewable area. Special...Having named my home/property, "Moon Base Alpha" it was not surprise that I settled on the Cosmos 35" insert with the LEAST fancy, most modern front available. I'd jumped into reconfiguring the fireplace, modifying the brick work, refacing the structure myself and bought the tools to accomplish this task. While working on the hearth, I detected a gas leak in the shut off valve and bought a smaller Makita jackhammer to get to it. I mention this because IF you have an older home, YOU should check the valve as over time, they will leak...The day arrive when the install team consisting of 2 guys arrived. I found them to be easy to work with and detailed. I installed a custom, thick stainless steel chimney chase that I had manufactured and used Rock Wool under the chase to further lock out the elements. Had to be, special...The unit was installed and up and running in a couple of hours. I was left to deal with the 'voice control' set up which requires a application, tapping into your Amazon Echo account, linking up etc. For me, this was easy. 'cause I'm special...Needless to say, this upgrade did a lot for the 'base.' It looked so much better, was practical and tightened up the air flowing in and out of the open chimney. A big energy pig. Having the ability to wake up in the morning and tell the fireplace to start and walking out into a warm room after a shower is fantastic. Voice control is nothing less than sublime. And, to get a nice big 3k check back was pretty hard not to be grateful for. Prior to this upgrade, I would NEVER have used this fireplace. Now I'm using it all the time. And rather than heating up the whole base, 2350 sq ft, I'm just heating the large kitchen/second office area using a fraction of what I'd been forced to spend to heat the base earlier. Was, cha-ching, special....I'm grateful for the resources to complete the just over 6k project, the skills to complete much of the work, the good people helping me to accomplish these goals and the enhancement of the base, the lower bills and the comfort. Life got better. Thank you Lord for this wonderful blessing, the remodel and the rebate! All good things come from you and I'm grateful!Please reach out to Jake and Central Distributing for any of your needs. IF you go to some of these other places, it's like a used car salesman/women assault! Did my homework and guys, this upgrade was special!-G

After opening our purchase one month later, my husband and I realized we were given the incorrect items. Returned almost one month from date of purchase (without our receipt) and Jackie gave us the most outstanding service we could receive. She was also great when we first walked in looking for items for our home. The front desk receptionists are also helpful and friendly.Hey management, give Jackie a raise for her exceptional customer service! Highly recommend this place.

My wife needed a new stove top and microwave so shopped around but once we hit Central Distributing, we found exactly what we wanted. We able to get everything thing quickly and installed except for the microwave. They didn't have the right fillers, but Monica found them and we got done.

Building my custom dream home. This place has Not been very helpful. They brag about there knowledge but have no customer service knowledge. They have treated me as non important and act like if my purchases are meaningless when I have spent thousands of dollars in there store. Hate how Home Depot has no real help for customers, I thought this place would be much better and is Not.

Huge deserted showroom that's not user friendly whatsoever. The salesperson we dealt with was not really interested in cultivating any business. Very negative outlook towards availability of the products they sell.Everyone understands the supply shortages due to the Covid situations etc. However why is it that I was able to go on-line at Home Depot and order everything I needed...and it's all available? The covid excuse needs to be put to the side.

Exceeded our expectations. Jake Holcomb is a real professional and easy to work with. He communicated every step of the process and helped facilitate the San Joaquin Valley Air Pollution Control District grant. Multiple options were provided in writing, making the decision process easy. We love our new gas fireplace insert and so will you if you go with Central Distributing.

Quick to take your money but slow to deliver on their word. I spent $10k+ with these guys and I have to babysit them if I want anything to get done. Customer service and follow up with these guys was absolutely a nightmare. It took months and months of threatening phone calls and emails to get my products delivered and assembled correctly. If I could do it again I would use someone else.