Cafe India

This has always been my go to India Place. I'm not sure if they hired new servers/managers but I felt very uneasy with how my issue was handled. I placed a door dash order online and was unable to add something because it didn't give me the option to. So I called and asked a question regarding my order. The server who had answered the phone put me on hold (which is fine, understandable) but then once she came back on the line she asked if I wanted to place a separate order or not. I wasn't quite understanding where she was getting at so I politely restated what I intended to do (which was add a certain item to my meal in which I was unable to on the app and if it was possible as it had never been an issue for me before). Apparently she didn't know how to answer so she just said "oh, okay" and hung up. Looking at my phone with such confusion, I called again. It rings and someone picks up and no one says anything but I can hear the sound of the restaurant in the background. I mustered out a "hello" and then get hung up on again. At this point, I'm slightly frustrated. So I called again and get sent straight to voicemail. Called again and immediately asked to speak to the manager who sounded like she was not a manager and could use some training in customer service. She apologized, I'll give her that. But, yet again tried to have me place a separate order when I've already said I couldn't add it on DoorDash and it wouldn't let me. It used to allow me to do so but it doesn't now. Then she said she'd check if she can do it and I asked if she could correct the associate who's been answering the phone because that was not the best customer service and the server/hostess could use more training. I didn't hear a response. The line went on mute as if they were saying something on the other side behind my back. Once she got back on the line, I repeated the same request and the "manager" dryly responded "yes I'll make sure to talk to her." Yeah, I highly doubt that's going to happen. My food is probably going to be spit on now because of this incident but this will the last time I order from here. Which sucks because I like their food, and I've been going to them since they opened years ago. They just need a better staff with training in customer service. I also am extremely upset because I had been discharged from the hospital and this is pretty much my first meal that isn't hospital food. So thanks to the "manager" and the "hostess" for ruining that for me with the dryness of your customer service.UPDATE: THEY NEVER ADDED MY POTATOES WHEN I ASKED. So after all that, and trying to make it up, nothing.0900 UPDATE: THANK YOU MICHAEL SO MUCH FOR YOUR GENEROSITY AND HOSPITALITY. As the REAL manager, he went above and beyond to control the situation and make sure that I was well taken care of. Just because of you, I have not given up hope on Cafe India. People like you are the reason why we can enjoy a nice meal after a long and exhausting day. Again, thank you so much for taking the time to call me and explain the situation. You handled it very professionally.

The lack of consistent seasoning and slow service makes Cafe India a no go for me.Having always taken my meals to go, I found that items were always packed well but the expected wait time to be excessively long. When I pick up my food, it takes 40 minutes or so for it to be ready despite the tables being empty.Although there were 4 total spice levels, they practically tasted the same. The extra spicy would be equivalent to a medium elsewhere.*Mango Lassi: yogurt heavy and the mango was very light. Sour and sweet but not as refreshing as others I've tried.*Garlic Naan: my favorite item as this bread was smothered in garlic. The naan was soft and stretchy with subtle browning. Wished each order came with more pieces but it was worth the extra 50 cents from the regular naan.*Chicken Tikka Masala: lots of tender chicken was included but I've always found a piece of gristle. The portion was decent but the sauce was incredibly bland. The flavors were muted and I craved additional spices and fragrance. Given the wait and higher prices, I didn't find the quality to be worth it. Perhaps I'll stop by for just the garlic naan but Cafe India doesn't have the depth of flavor I crave from Indian cuisine.

Went with a few friends and the food was amazing! I absolutely loved the chicken tikka masala and naan. The portions were generous for the price point and could be shared between 2 people. However, the only downside would be the wait time. It's understandable, we went on a weekend during dinner rush, but it took nearly 40 minutes for us to finally get our food after we ordered. Two other tables sat down after us and still got their food before us. Finally, when we finished and tried to pay we had to stand and wait because no one was at the register. Would I go again? Yes, but definitely not on a weekend during dinner.

The staff here is very friendly and attentive. The food tastes amazing and is very reasonably priced. I've never had a cheese filled naan before and it was so satisfying.

First timers here, and food was 10/10. Ordered upon arrival and it took a little while to be ready. Definitely recommend calling ahead or online ordering. The staff were nice. However, when getting home we noticed we did not get the (1) chicken masala but instead of 2 butter chicken. We were hoping to try 2 different entrees but it was fine. The butter chicken & rice was yummy. Was hoping more flavor from the garlic naan but still yummy. Will definitely give it another go but dine in instead.

Food was incredible. This was my third time there, and it never disappoints. The medium to spicy is the spice level I got tonight and it was SO HOT but so flavorful!Service was great! We ordered to go, so I double checked the order right as I was walking out. They did forget the rice that I ordered, but I brought it back in and told them and they grabbed it for me with no issue. The restaurant itself is small, but really cool looking inside. I'll definitely be back!

Overall, I wouldn't recommend this place.We tried 5 different curries but none of them matched our expectations. The naan was cold and chewy. The chai was cold and watery. One of the waiters dropped food on my friend's foot. The waiters did apologise for it and didn't charge for the chai. The staff was friendly and charismatic.

Really liked the server, but that's not why I go to a restaurant. I go out to eat for good food, and this place did not deliver. The papadum was fine, the mint chutney was okay, and the mango chutney was mostly thickener. The chutneys were served in tiny plastic lidded containers, like they were pulled from a fridge and thrown onto the plate. And they were about 1/3 the quantity that I'd normally get with an order of papadum.It went downhill from there. The server offered to give us half paneer and half veggies in the masala entree. Again, cheers for the server. But then the dish arrived... the veggies were not anything I've seen in a dish like this: cauliflower, broccoli, and green beans. The sauce looked and tasted like nothing I've had before, and I don't mean that in a good way. It was like the Chef Boyardeee of Indian Food. Do yourself a favor and go to the other Indian restaurant nearby, even if it means you have to order to go and eat it in your car.

I won't lie - we planned on going to The Hungry Elephant, but they were closed. Cafe India *used* to be good, but as soon as the place started changing hands it started going downhill and apparently has continued to do so in the year or so since I was last there.So we get there, immediately (loudly) greeted by what I assume is the bartender. Two people at the bar, one playing Tetris on the bar tv drinking a beer and the other just dicking around on an iPad.Kid that greeted us tells us no tables are ready yet and sure enough all 3 by the bar have not been cleared. He clears one and we're seated and given one menu for the two of us.The menu looks like it was made in ms paint and printed on water logged paper. Stapled together in one corner. Anyway, we order our meal, two waters and one Dr Pepper.Got our waters immediately. Sat for 45 minutes and never got that soda, our food, or even another visit from our server. In that 45 minutes we realized the person on the iPad at the bar works there - and saw several other employees just big chillin.There were two other tables in the back that had customers. Otherwise it was just us.We walked out and won't be back. Place felt like a joke the last time we came and now it's even worse.

10/10 best indian food ever. love the lights and aesthetics. service is always top tier. staff is very friendly and helpful