Cabinet Connection

Bought a Wathen Castanos and came with Cabinet Connection. I could not be happier with their product. More importantly my wife loves the cabinets. JCW Cabinetry gave us black diamond beautiful white cabinets. I have 3 little children and they open and slam cabinets all the time. Office people are so nice and smiling when I went in for a part my son broke. I would recommend them.

These guys did our kitchen cabinets of our new home - for that they get 4 . THEN we asked them to add a matching bar with cabinets after we moved in. WHAT A DISASTER!It took them nearly 4 months and 6 visit to get it right!3 times in a row the cabinets that came from Canada arrived damaged and they REFUSED to pay for an expedited delivery of a replacement and they kept ordering it to arrive on the next truckload 3-5 weeks later!Your salesperson has no say in it either! Everything is "ruled" by the ownerDon't expect ANY worthwhile concessions from these guys if things go wrong. All you'll get is "wow so sorry - let me see what I can do!"NOT MUCH!

had a very bad experience with this very rude company. spoke to Jon and he lied to me two times. then sent threatening messages emails. I would say borderline harassing. then he had his even ruder daughter try to clean up his mess. all she did was ensure us this company is terrible. they never showed for estimates. harassed in emails. steer clear from this beyond average company. so many better companies that dont degrade their potential customers.

Cabinet connection was a great find for our company. They immediately jumped on our projects and presented creative solutions to our needs. They are extremely trustworthy and great to work with. We would highly recommend them to anyone looking for cabinetry in the central valley.

Update to response: I most certainly did not choose true white cabinetry from day 1. If I had, the correct trim color would not have shown up at my house a month after the install. This company lies. Stay far away from these horrible people that will blame you for their screw ups. I even have the samples of the colors I was supposed to get, not white. After that response I can't even begin to express how angry I am. It would have been better to have no response at all.

Thank you the replacement of the defective cabinets. I appreciated your commitment to your customers. I would still strongly recommend that others do not purchase KitchenCraft and know that you carry other lines as well. The finish used on the cabinet is the problem, and I am certain there are many unhappy customers that have their product. I attempted to reach out to them yet had no response.

I asked Dominique if I can bring my drawer in so they can show me how to put the drawer clip in. She said I would need to have a tech come out that cost 90$. The tech came out with the wrong clips and said he was not told what clips I needed, Luckily I had picked up a few clips, weeks prior to attempt self installing them(the tech had no idea I had a couple.)-we were one clip short and even after paying 90$ for repair 1 of my cabinets is still broken. When the tech and I called Domonique about the short clip she was EXTREMELY unprofessional and had a attitude. My appointment was at 1pm, I let the tech come early 40 min early-i'm not sure how all of a sudden the tech had a different appointment at 1; when my appointment was at 1. I clearly said 3 drawers- which meant 2 clips per drawer. You should have gave me a sufficient amount if you were going to use the FREE clips thats I picked up. I offered to go get the clip if the tech could wait, but that wasn't an option for her.Now she wants me to bring the drawer to the office so someone can show me how to put in the final clip. What was the whole point of her insisting a tech come out, when I wanted to bring the drawer in initially so they can show me and she told me no. Since the work wasn't completed my service should be refunded or discounted if I have to complete the job. I would like management to reach out to me [email protected]. We have inspections coming up and I need this issue resolved.

Incredible service - needed a quick job in Chicago and had heard great things about Cabinet Connection. They went above and beyond making the cabinets quickly and figuring out an efficient shipping option. I'll definitely be using them on any other kitchen changes moving forward - big shoutout to Chris and Will for their hard work!

Terrible customer service. I would recommend to go elsewhere if looking for cabinets. They do not stand by their product. They blame any and all damage on water. These cabinets are expensive and should be able to handle normal wear and tear of a kitchen. Even the drawer fronts that are not near an oven or the dishwasher are all chipped and faded.

Cabinet Connection did all the cabinets in my new home six year ago. Today, Victor did a revision to the laundry room.He arrived on time, was friendly and professional. He listened to our concern and came up with a creative solution. We could not be more pleased with the end results. This man deserves high marks and could teach a class in customer service!From the time we called CC to completion it was only 5 days!