What I ordered.
What was actually received.
The shop owners response to my complaint. She clearly writes and spells as well as she designs flower arrangements.
Anthony D.
Dec 2, 2022
Buttercup Flower Shoppe is a longtime Tulare flower shop that is still providing beautiful floral arrangements here in T-Town. I stopped in at Buttercup for some last minute flowers for a birthday. They didn't have anything made up at the time, however the wonderful ladies offered to create an arrangement for me and whipped one out in no time. The store is currently displaced from their normal location due to a fire in the building that houses Buttercup. They are temporarily at 132 S "N" Street across from Zumwalt Park. I am extremely pleased with the service that I received and I will certainly return the next time I am in need of a floral arrangement.
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Melissa A.
Apr 22, 2020
I love shopping here!! The owner is so sweet and kind and very knowledgeable about the flowers and plants. She will go out of her way to help you and make things extra special. She has beautiful crosses too.
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Wanda M.
May 31, 2019
Had a heck of a time with flowers this May of 2019. Called for 2 arrangement for cemetery flowers facing forward for our mother's on Mother's Day, requested at 12-1pm. Was told would b ready at 12pm. Asked my husband to pick up as we were going together. He is 6'5" tall was wearing a bright orange tee shirt. No one in store and lady at desk. He stood there for 10 min.. walked next door game back. Both stores too hot to stand around. Still no one else in store, no longer lady at desk now looks like a terrible employee who Day dreams a lot. He is not n good mood anyway too darn hot. BUTTERCUP if u r going to keep ur customers waiting and waiting cool it off in there. Anyway he spent over 30 min and no extra one said a word to him. Maybe he should have spoken up. He came home I went down. Totally unorganized. There were 2 men getting orders to pick up later 2 sales women at desk. Man left and other lady went to bac. The woman at desk, I assumed was finishing up on order. Man asked women at desk if other was getting a box to put in, she didn't asked if he wanted just went to get, other woman said didn't kno. She came bac with box, he told her he had box and would pic up later. He left and it was me and 2 saleswomen doing whatever at there desk. Im a customer standing there. I am a customer who one of the LACKING WAY BIG in manners, knowledge of sales to public, and public relations. Sorry bunch there. I said I have 2 bunches of flowers to I pic up. Gave my name. No one moved. I then said my husband came to pic up and was ignored starting the story. TheyY still did not move and could have cared less. I asked to speak to manager. The look they gave me was like the manager doesn't mess with u. I really felt like I wasn't going to b seen by manager. She came out apologized no idea why he wasn't waited on. She seemed sincere but her staff is lacking. In plain ole intelligence and common sense. Flowers were nice but not the rudeness is inexcusable. My husband says he will never return so they lost a good customer and they kno it.
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Diana M.
May 24, 2018
I have never actually purchased from here but just by the phone call, I experienced the best customer service!! I had asked about orchid leis for graduation as I'm scavenging around trying to find one and the employee was so helpful even though they didn't carry them she let me know why and also where I could find them for the cheapest price and how to store them to get the most life out of them. Super helpful and took her time with me even though I wasn't a paying customer. If I ever need flowers I will definitely come here!
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Samantha B.
Jul 8, 2014
Store is really small, not much to choose from and the prices are very very high! Ive came here couple times but turned and walked out because of the prices. Good to have when u have an emergency, flowers are kept in the fridge, but delivery prices are also ridiculous!
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Chuck F.
Aug 9, 2014
Great florist shop, nice staff and beautiful arraignments. Fair prices and excellent service.Highly recommend
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Jessica S.
Sep 24, 2019
I ordered flowers online for a friend, depicted from my online receipt. They were $77 including delivery. My friend received the floral display in image 2. These flower arrangements look nothing alike, even the colors are different. I called the florist to discuss this as soon as my friend sent me a photo (NOT 4 days later, as she tries to lie, I had already filed the complaint by that point), and was simply told by Carol that "the website is run by a third party" (this was their actual website not a large company like pro flowers, which was intentional, because I was trying to avoid a bait and switch like this) and that "they use stock photos" so the shop can not get the same flowers year round. She referenced a substitution clause that is only referenced in the FAQs, not on the actual order or receipt. Now, I'm a reasonable woman, so I understand substitutions may be necessary, but all those carnations?? You couldn't do better than that? I asked 3 friends if they thought the two items looked similar BEFORE calling to complain, and YES I DID complain about the quality of the flowers, specifically the carnations. I contacted american express and asked them to dispute the charge, and image 3 is the proprietor's response. This woman can not even SPELL bouquet, let alone make one, but I ask you, yelpers. Are the two images similar? "Something for nothing", I don't think so, how about "I'd like what I paid for." This shop is a joke, and the owner is a fraud if she claims she's a floral artist. I'm confident that there are better options available, even in a "rural area", as she stated.
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Danielle W.
Feb 13, 2021
I'm from out of town and I called and placed an order for delivery for a friend that lives in the area. The staff member that helped me on the phone was so personable and efficient. While they were out delivering, another staff member called me to get delivery instructions (there was a gate blocking their way) and they patiently waited for me to contact my friend and call them back. Amazing customer service (and on Valentine's Day weekend - I know they were slammed) and the flower arrangement my friend received was beautiful! I am very pleased with my experience with this flower shop!
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Jamie R.
Oct 28, 2020
I had a great experience ordering flowers sight unseen. The arrangement was even more beautiful in person than it was on the web sight. Very friendly staff. I would definitely order from Buttercup florist again.
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Melissa H.
Jan 9, 2019
The store has so much to choose from. Carol is amazing to work with, she goes out of her way to help you. I highly recommend Buttercup to everyone. They have great prices too.
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