Best Party Rentals

This was the worst experience I've ever had with this company very rude and inflexible and was not willing to contact who was needed to be contacted at our even location. I've rented from this company for years and I will NEVER recommend them ever again. I'll gladly pay a little more for better customer service

The staff at Best Party Rentals are super nice and helpful. The product I received was way less than I expected. We rented 7 square tables and 60 chairs for a backyard wedding rehearsal dinner. Good thing we started setting up early. The tables had broken corners, so much so that we had to put packing tape on them in order to not get splinters and for the tablecloths not to be torn. We had to wipe down all the chairs. I didn't mind the dust, but the dried food, and sticky substance on many of the chairs was gross.

Spend your time and money elsewhere... customer service is extremely lacking. Don't expect much sympathy if anything is wrong with your rentals. Literally was told "I was adding the issue list and they didn't know what to do about that" what does that even mean?? The main girl who had been helping with our order all along, completely ignored our calls when we noticed things weren't quite right with more than a few things...I am not one to upset easily but this was just insane. Whatever you do, go somewhere else. I would give them 0 stars if possible. This all happened 1-2 days before my wedding when we'd been working with them for months before hand during the planning process. I later talked with my coordinator who said they're no longer recommending them to any brides as they've heard similar stories.

While people around the world are experiencing pandemic COVID19 fear and concerns these people are running their business. Today I called to cancel our renting order (which is happening for every business and around the world, canceling everything) for coming Sunday and they charged me 30% of my total amount. Because their policy requires!!! What policy???? While the world is in state of emergency and this business is implementing their policy!! WOW!What a deep understanding of situation!!!!!

I am beyond impressed with the service and support my family got from Best Party rentals. The owner and staff were very helpful and caring. Our event turned out beautifully. I highly recommend them.

I could not be more pleased with my experience. The staff was patient and gracious when taking my order.After my product pickup I had a problem, nothing that could have been forseen until setup, and they went above & beyond to fix it pronto! I will be a forever customer.Thank you Best Party!

I can't recommend them enough. We tragically had to have a celebration of life for a young man last month and due to Covid it was difficult and needed to be outside. They went above and beyond to help us get heaters and all that was needed.

Best Party Rentals were wonderful to work with. I worked with both Hayley and Amanda. We rented 300 wooden chairs and 20 farm tables for our outdoor wedding in Oakhurst. Leading up to the event they were very responsive, and they were awesome about being flexible on the drop off and pickup time. Their prices were also great, and they occasionally have promotions/discounts which allowed us to get a good price on all our rentals. The only reason for 4 out of 5 was that the farm tables were not in quite the same condition as pictured on the website (they were a bit more "rustic"). They still ended up being beautiful once we got the table decor down.

Annette helped with some table rentals and her customer service was outstanding! Best Party is very accommodating and friendly!

I like that this place has nice stuff to look at in the show room. The delivery fee was almost $300. We found nicer linen elsewhere. We also found tables & chairs $1.50 less than they offered. I have used them before because I didn't have time to look around. This place does make it effortless for your party needs but it's a bit pricey. Also very professional and attentive