Baysal Orthopedic Institute

Absolutely love Dr. Baysal! He is our hero! Our story is becoming all too common these days. This is not the first time I had to be the healthcare advocate for our family. Why is it so hard to get the care you and your loved ones need? I took a leap of faith one night at 10:00pm as I lay in bed in shock that my Mom had been laying in a hospital bed waiting for a surgeon that would take her case and a bed at a hospital that would take her at all, because they had no beds. Here is our story...You know that feeling you get when you call a loved one that lives alone, and you know they have to be home, but they don't answer the phone. That is when that feeling starts. And you wait a few minutes to see if they call you back, but they don't.  So you call again.... and again... and again, but still no answer. That's the feeling! The one you hope you never get!  Well, I/we got it on Thursday, 5/4/23. Thank goodness our son called to ask where grandma was.  He then went over to see if she was OK, showing up just a couple minutes before us, and he found her on the floor with a broken leg! She had been there for 3 hours! I can not even imagine if she had laid there all night. Thank goodness we got to her and got her to the hospital so she could have the surgery that she desperately needed to repair her leg and relieve her pain.  I mean... That is how it should go. Right? NOPE!!!  Three days later and she is still laying in the same Hospital bed in pain, even with all the pain medication, waiting for a surgeon to accept her case and an available bed for her.  WHY YOU ASK? SaInt Agnes Surgeons determined that her case was too complex, so they sent her clinical Records over to CMC Fresno to see if they could take her.  They said NO because they are at capacity.  So, Saint Agnes sent her clinicals to UCSF to see if they could take her.  They said NO and referred her to CMC Fresno, who again said NO. So, Saint Agnes sent Mom's clinicals to Cedar Sinai in L.A. to see if they could take her case. This is not how things should go!Saturday 5/6/23 at 10:00pm this whole situation got the best of me so I figured I would do some research and look for an Orthopedic Trauma Surgeon from CMC that may have an e-mail address online that I could send a message to. I did find one that has 20+ years experience, so I sent him a message about mom in the hopes that he would take her case and find a bed for her at CMC.  He replied within 2 hours! We went back and forth several times with questions he had. Come to find out he has privileges at both CMC and SAMC.By 10:00am Sunday 5/7/23 this surgeon had called the doctor treating mom and had reviewed her X-Rays.  He said he can do the surgery and he can do it at Saint Agnes! He said he would go see mom that night and hoped to get an operating room for monday morning to do the surgery.Surgery was scheduled for 10:45am Monday morning then was changed at the last minute to Tuesday morning 5/9/23 at 7:30am. Ultimately, Mom had her leg repaired on 5/9/23. The surgeon was great! And she was able to stay at Saint Agnes!  Mom is doing great! She has been staying at a Skilled Nursing Facility to get up and walking strong again and will be discharged today. She laid in bed waiting too damn long for that surgery, which did not help with her overall strength, but she will get there. Also, she has to get past that feeling like she is going to fall again, which is tough. She is not happy with being knocked down a few pegs, especially after she had healed so well after her back surgery. I still can not understand why nobody at Saint Agnes reached out to local Orthopedic Trauma Surgeons to see if anyone was available to perform her surgery. She laid in that bed 5 nights waiting for surgery. But of course day 2 after surgery they want her shipped out before she can even stand up on her leg. There is something seriously wrong with our Healthcare system and medical professionals. Not ALL medical professionals, of course, but DAMN! IT SHOULDN'T BE SO HARD TO FIND THE GOOD ONES!So, from the bottom of my heart and every ounce of my Soul, I thank you, Dr. Baysal!