Authorized Vac And Sew

So impressed with this business Outstanding customer service Support amazing...Such a great experience Highly recommend I brought my vacuum in to repair and for $39.00 I was in and out in 20 minutes Super friendly group of employees

Love this place they have classes for yourself or your kids . To learn how to sew or whatever craft they have going on.

I've never known of a repair shop that requests payment BEFORE they even analyze the problem and then after a lengthy wait to hear back, demands more money to order the parts to do the work. Calls were not returned and were often disconnected while awaiting a reply. If you need your vacuum cleaner to be repaired and quickly returned, then this is not the best place to go. After almost a month, the Dyson was returned and does work as expected. The second star is for a vacuum cleaner that works.

I walked in on a Thursday afternoon and was greeted by 3 different hellos as soon as I walked in. Everyone was so helpful! I had never been in and was wanting to get a belt for my Bissell PetI was greeted by Mary (I think was her name) and she showed me around the whole store. So many cool things you can do like embroidery, quilting, sewing and surging. So many ideas were swirling in my head. They also have a beautiful array of cotton fabric for making whatever you need, again, so many ideas! And you can take lots of classes.

I first came in a few months ago for my Sewing Machine to be serviced. I noticed a Bernina 435 & my hubby said he saw a couple online that were cheaper however it was during a Holiday Sale. After talking to the sales lady & her talking to her manager, we got the machine for the price we wanted plus Military Discount. God is Good. I also will receive in house Training however, the machine is self explanatory. I have recommended this place to All my Quilting Friends....

Today at about 10am, I walked into this store and went to the front counter where there was a blonde lady talking on the phone. I was there to buy a part for a Bernina 930 Record.I stood there for 10 minutes waiting at the front counter for someone to help me before ultimately deciding to leave. The woman on the phone never even acknowledged me or told me to wait for her. Two other female employees and the owner, who saw me standing there, remained talking among each other near the displays on the front wall. They also never even came over to talk to me.Then I got my hopes up when I saw a man walk out onto the floor from the double doors in the back. He made eye contact with me, I thought to myself "THANK GOODNESS, FINALLY. Someone is here help me," but... he kept walking over to talk with the owner. He never bothered to come over to me either.In the end, not one person came over to talk to me-- Not even the white scruffy dog that was roaming the store came to say hello.This place is terrible.

I was looking for lightbulbs for my machine, that they were kind enough to special order for me. When there was an issue, they bent over backwards to quickly help me find the right part. Mary was so kind and I appreciate how they went above and beyond so I could get back to work quickly.As a heads up to anyone else--if you have a Bernini 1008, visit Authorized Vac and Sew to get a bulb with the correct size base, which is different from what the manufacturer recommends (base size is too big)

Stopped in and needed a vacuum cleaner belt. Well, apparently there are many different kinds of Hoover belts. A nice lady gave me their card and told me to give them a call with the model number so they could see if they carried it. I got the model number and stopped back by on a different day. Score! They had it and it was less than $7! The employees there are all very friendly and helpful.

I called four stores to find the embroidery machine I wanted and other stores either didn't have the machine or they wanted a ridiculous price with horrible financing. NOT Fresno Authorized Vac and Sew! Veronica called me back within an hour and walked me through financing with ease! I was approved over the phone and on my way 111 miles north to my new machine. I signed papers, they loaded my car and I was off to have fun with my Brother Stellaire XE1. I HIGHLY recommend contacting them for your needs. You can't beat their customer service!

They charge $179 and can't guarantee they can get parts, which cost a minimum of $200 additional. It's cheaper to buy a new machine.