5.11 Tactical

They've gotten pretty ridiculous with their return policies. Nobody keeps a receipt unless you're Joe Biden's age.

Lack of Knowledge & Customer Service. Shop at Clovis 5.11Have come here recently and experienced a lack of inventory knowledge and dishonest employees. First was the lack of knowing the color ways and products available which prompted me to shop online. Came to return some online merchandise with receipts and was told I could only get store credit. I knew this to be untrue but did not bother arguing about it. Of course I called the Clovis store who said I could return there for a refund.... LONG STORY SHORT... stop shopping at Fresno 5.11 and go to Clovis 5.11

Horrible experience once again.. I've ordered work uniforms from here several years ago and they took months to come in.. And of course they did not have an explanation as to why it was taking so long to come in. Here I am giving this place a second chance.. This time I thought I'd walk in and purchase two new work shirts. While i was paying they offered to embroider my name on the two shirts. We are now on week 7!!! I've called and they said it might be another week or two!! 8-9 weeks to embroider my name on two shirts? And once again, no explanation as to why it's taking so long. That's ridiculous. I have warned my coworkers and I will never support this place again.

What a great place! Went to a 20% event over the weekend and they had a free food truck which had some awesome shrimp & filet mignon tacos, sodas, snacks & waters - which was great! They had great deals on combat boots, accessories and we got to check out their range and found out they have a 2 for Tuesday deal. The people working there were very friendly too. We will be back!

This place has LE & rugged clothing and overlanding supplies. I originally thought it was going to have gun supplies (holsters-Tac Lights-etc) but it doesn't. Overall I enjoyed the atmosphere and they had high quality products. I definitely will visit the store again.

Went in after the range. Their on it. Great customer service and very helpful. Bought some great quality gear and some accessories for hiking and stuff. Definitely will be my place to go from now on. Fellas, this place will hook you like target does for women. Ha!

We had the best service today from Ramiro and Lina! They were incredibly patient and went the extra mile. I had a lot of uniforms to get and they made it work and took their time explaining what would be best for me. I felt very comfortable there shopping and I will be back and specifically ask for them because of how great they were!

Too bad they don't have a 5.11 store near me. Well, maybe it's better for my wallet! LOL! Stopped by here while on a trip to browse and get something for the wife. Wound up buying something for me instead. The store is extremely well laid out and stocked with everything. The staff is very nice and knowledgeable. Although I was mostly browsing, they could see we were 'shopping with intent'. Would love to come back here again or the one in Sacramento. They're both equally far from me.

Vanessa helped us a lot loved how helpful she was and made sure we got what we need thank you we need more employees like you

I love the 511 on the west side and was happy to see one coming to my neighborhood. I was a little disappointed when I went there. Not really a uniform shop. They just sold apparel. They have nice stuff as always. They just can't do much for your uniform needs. They don't sell name tags or patches duty belts stuff like that. It would be nice to have a place for uniform needs on this end of town but I guess I'm still going to have to drive a ways to metro. Bummer.