Frankie & Jo's - Ballard

I was really excited to try their magic sundaes at their Ballard location that opened up in the summer time. After much anticipation, I tried the Chaga hot fudge magic sundae ($12) thinking at this price point it would be at least double the size I received. It was in the smallest cup and the toppings were not what I'd imagine when I think of the word sundae. The soft serve like much of their ice creams didn't seem cold enough and overly very sweet. As someone that has a very sweet tooth, I found this dessert overwhelming in the sweetness with little balance. I think the concept was great but the execution was poor - perhaps it might be better if they renamed it to a soft serve stand vs. A sundae shop...

Frankie and Jo's is an absolute delight! This gem of a place caters to both GF and VG cravings, making it a must-visit for those with dietary preferences or restrictions.Their ice cream offerings are nothing short of impressive, boasting a diverse selection of flavors. The strawberry milk and chocolate tahini supercookie - absolutely delicious.If you're looking for a guilt-free indulgence without compromising on taste, Frankie and Jo's is the place to be.

My first experience with them was doing a delivery for a birthday when I lived out of state. They have great customer service and helped fixed an issue due to the shipper that wasn't their fault. Since I have moved to the area I have been in to visit several times and love their unique flavors and rotating seasonal flavors.

What an amazing variety of delicious flavors and the serving sizes are perfect. It's a small cute little spot in Ballard with very friendly service.

We have been coming here for years and the ice cream is consistently good, even the new or seasonal flavors they introduce. I am gluten-free and dairy-free, and very picky on top of that so when Insee things like dates as an ingredient in the chocolate ice cream, my first instinct is to run. Thankfully, the first time I went there, I was with friends and felt peer pressure to be open-minded, because regardless of what ingredients it states are used, you cant taste them and the ice cream is really good. I would have been missing out this entire time!I love and really appreciate how generous they are in giving you as many samples as you need until you find what you like without making you feel guilty or like you are a burden or are wasting someone else's time. Thats how I found several that I love!My personal (and conservative) faves are chocolate, vanilla and mint choc chip. Everyone else goes for something more interesting and always is happy with it so you really cant go wrong!Service is good. They are happy to help. Its a small shop like every ice cream shop so plan on eating outside and outdoor seating is limited so be prepared to stand. You will love it and then be back for more!! Enjoy!

Finally was able to stop by Frankie & Jo's after years of hearing good things. It's a cute little storefront that's within walking distance of the surrounding neighborhood. The people working were pretty nice. I got a mini scoop of the Jamocha fudge in a dark cocoa waffle cone. My partner got a standard scoop of the supercookies and cream in a regular waffle cone. The mini scoop was pretty big! I'd recommend starting small. We both really enjoyed our flavors. I will say the dark cocoa cone was to die for. The sign said they only make them once a year (I think..) so if they have them when you go I highly recommend getting one. So good!A little pricey, but overall a really solid spot. Hard to believe they are plant based!

As a non-vegan, I'm honestly kind of a hater of vegan substitutes after some very bad experiences so I was definitely very hesitant coming here. I am happy to report back that this is not only good vegan ice cream but also great for non-vegans!I ordered a mini strawberry milk ice cream in a waffle cone and it was delicious and refreshing! You could definitely tell that they don't use dairy cream/milk but the texture was still very smooth and creamy unlike other oat milk ice creams I've tried and it felt lighter than dairy ice cream which is great. I'm pretty picky about my ice cream texture and don't like it airy/fluffy, but this was pretty dense which I liked. The cone was also really yummy and you could really taste the maple/vanilla/oats.Overall I was pleasantly surprised to like this vegan icecream spot and it's in the number 1 spot for me of the 3 main Seattle chains (other two being Molly Moons and Salt & Straw). I will be back to try their other flavors!

I've tried this place a couple of times and I'm just not a fan. I'm not vegan but I enjoy vegan things if they are still tasty! Today I had a split scoop of brown sugar vanilla and Carlota de Limon. The texture on each was very off in a different way. After one bite of each, I was ready to chuck the whole thing but since I paid $11 for ice cream, I finished it. The vanilla was very heavy and left a think greasy film in my mouth. The Limon was really gummy and seemed like it had a lot of stabilizers it was also really gritty. I was hoping the Limon would be refreshing and citrusy but instead it had a really bitter note.I love & support vegan businesses but after a couple of tries, this one is not for me.

I adore the ice cream and waffle cones here and love that I can have anything on the menu when it is all gluten free and vegan. Recently it was nice to get the delicious fresh made waffle cone as shattered pieces in a cup with a scoop instead of investing in a a full cone. I also took home their new-to-me ice cream sandwich, made with 2 chocolate chip cookies and oat milk-based vanilla ice cream (different from the brown sugar vanilla but similar), all partially coated in dipped chocolate. I tried a few bites before my ice-cream sandwich loving child ate all of the rest. Very rich and sugary and I'm not sure I could have eaten it in one go myself, but still really delicious. The first time I went I only noticed a couple of stools at a bar facing the ice cream counter instead of looking out over the street and a bench across the way and didn't think this location felt very welcoming nor well utilized for seating. However, on a return visit, I realized I had completely missed that down a hallway in the back is a cute little children's table and chairs plus play area with nearby adult benches, as well as a beautiful glass-enclosed outdoor cactus garden on a small patio as well. With the sun out on the return visit, there were also tables and chairs out front.The one lone employee was very sweet and helpful when I was the only customer in on a grey quiet day my first visit. There was also only one employee, just as nice, on my next visit and a long line out the door of customers waiting to get ice cream.

The ice cream was horrible and pricing atrocious. I was reminded to provide a review after enjoying a scoop for $4 elsewhere. Granted one extra star for the cashier offering my father a different flavor after he threw away his chocolate after one bite. Unfortunately, my vegetarian daughter also got the chocolate and hated it. No one in our group enjoyed it. Nice back garden.