What The Crab

Listen....my 1st review for 2025 and it's trash!! My lady and I went round & round 90 million times trying to decide on a seafood restaurant to eat at for Valentine's Day. Our 1st choice didn't serve alcoholic beverages, the 2nd choice had a 30-45 min wait.....that 3rd choice is a charm is BS....because we opted to come to What The Crab!! We made that journey to Mansfield, parked, walked in....eventually got greeted & seated. We were seated for a good minute b4 our waitress acknowledged us for drink orders....we ordered our waters & once she came back, we were ready to place our orders. My lady got the 1/2 lb headless shrimp 1 cluster snow crab, sausage, corn & potato...I got 1lb of king crab..we both ordered the what da crab seasoning mild....she took the order & went on her way!! We waited and waited a good 40+ minutes on our food. My order came out 1st shortly followed by my lady's order. My lady immediately noticed the difference in the appearance of the seasonings on our food, we stopped the waitress & she took the food over to the bar area where there were other waitstaff & they were pondering over the bag...I guess to see what the seasonings were on there...I stood up watching them to make sure they didn't open the bag & touch the food & then try to bring it back to the table!! They saw me watching & just brought the incorrect order back....we accepted., as we had waited 45 mins. The waitress kept coming over apologizing & by this time I was over it....as she had be absent a majority of our visit here. She blamed the delay due to only being 1 cook....that's fine...Communication is key tho!!!! The king crab's shell was rubbery & hard to crack into....the seafood boil my lady received had no taste & lacked seasoning....the what the crab seasoning was horrible...I literally rubbed it off & asked for another plate....as the sauce was all over the plate!! Smh.....will we be back...I won't ....food & service were horrible...too much money spent for this experience ..but if you're in the area & wanna try em out....so be it!!

I would like to share a detailed account of my recent experience at What the Crab during Valentine's Day, as it holds significance for both my partner and me. After much deliberation between several seafood restaurants, we initially chose The Crab Station in Arlington. However, upon our arrival, we were informed that the wait time would be approximately 30-40 minutes. Given our eagerness to celebrate and enjoy dinner together, we opted for What the Crab, where there was no wait, hoping for a more prompt dining experience.We were seated promptly at our table, and our waitress, who unfortunately did not introduce herself, took our order at 8:00 p.m. After our water was served, we were left without any further interaction for the next 46 minutes, until our food was finally delivered. While I understand that diners can create busy shifts, I noticed that the flow of customers seemed steady rather than overwhelming. Given that our waitress appeared to be aware of the short-staffing situation shortly after taking our order, it would have demonstrated professionalism and care for us as customers if she had come back to provide an update or even check on our status.When our food arrived, we had ordered half a pound of headless shrimp, half a pound of snow crab, potatoes, sausage, a boiled egg, and king crab. However, upon receiving the meal, I immediately sensed that something was off before even unpacking the bag. Ideally, our waitress should have done a quick check to ensure the order was correct before bringing it to the table, minimizing the chances of errors and enhancing the overall experience.To our disappointment, the king crab was overcooked and extremely difficult to crack open due to its rubbery shell. When my partner asked a staff member if they had shears to cut the shell, we were advised to use crab crackers instead. However, given the state of the shell, that was not a viable option for us. The young man we spoke to seemed uninterested in addressing our concern and quickly walked away, leaving us feeling disheartened by the lack of support during our meal.In conclusion, this visit to What the Crab was not the celebratory experience we had hoped for, especially since it was our first time dining there. Spending $105, we anticipated a delightful meal and service, but unfortunately, this did not meet our expectations. With improved communication and a focus on food preparation, I believe that What the Crab has the potential to create a much more enjoyable dining experience for customers in the future.

No longer serving fresh crawfish. Management won't order it. Sad. Use to be my go to place.

Nice surprise! Really great food! Service over-the-top perfectly seasoned catfish! Extra crispy fries. Full bar nice ambiance. Not terriblyloud but okay for a party too. .

First timers here. Seasoned garlic and crab fries were awesome as an appetizer. Was looking forward to having clam chowder, but they were out(it was only 7 pm) had to settle for the cream corn chowder. Everyone's food was good and tasty. Also they were out of bloody Mary drinks again only 7 pm. Service was good. Now for the bill, price was reasonable for three people, was surprised to see that a gratuity was already included in the bill. Pay attention to your bill otherwise you will be double tipping.

Ignore the bad reviews, there only telling you a part of the story and whining because no one wanted to bend over sideways to there demands, they are short staffed (1 girl for 8 tables and she was hustling) and are doing what they can, Fish is fish and it's going to smell like fish deal with it and don't bash a business's rating just because 1 item wasn't up to your high standard . Our food was bomb and while it did feel pricey Taking into account where we are and what we got it makes reasonable sense. Show these people some support so they can actually hire more kids and the show and train them how to be adults.

I ordered some Cajun wings from What the Crab. They were extremely salty. I called to inform the restaurant. They accused me of not being use to seasoned food. So they were rude and not accommodating. No offer to remake it and they have a no refund policy. The "no refunds" all over the restaurant should have been a red flag.

I would not recommend this establishment if you gave me a free gift card. They could care less about the customers or what they serve. The food was cheap and even after giving feedback immediately they don't do refunds, exchange or NOTHING! Once you order it's YOURS

Great food, great service, great people. I especially enjoyed Vina who allowed me to experience her accommodation, and politeness. She made it very welcoming and was always smiling. Teona was also a very good person I had the pleasure of meeting as she provided wonderful service.5 stars!

If you actually want tasty food, do not come here I ordered 2 pounds of snow crab with corn, boiled eggs, sausage, and potatoes. The only thing that tastes OK with the potatoes and not dipped in sauce, the sauce is absolutely disgusting. The corn was hard. The crab legs were cold and overcooked. The sausage was foul smelling, and the eggs were beyond over boiled. I also ordered garlic noodles, some gumbo and wings. I've never knew that you can make disgusting lemon pepper wings. The wings had a funny smell to them. The gumbo was as if they took their seafood sauce and just added water to it and like flour to make it thick or something because it tastes just as bad as the butter sauce. And the garlic noodles literally had just no flavor at all. I don't know where the garlic was. They pretty much just served me spaghetti noodles with granulated Parmesan cheese and some parsley.And personally, I am a cook so this was the worst $111 I've ever spent in my life The only thing that's positive about this place is that the young lady who took my order was absolutely a sweetheart, but I do not appreciate her lying about the food, but I should've knew based off the fact there was one table eating