The Factory in Deep Ellum

I had a cool night here. The customer service is unmatched. They were very professional and handled the people very efficiently. The ambiance is very unique but also very familiar for some reason that I don't know.5 stars.

I'm not used to concerts like this, standing room only. The lines were so long with no clear signage for which line you're supposed to be in. The staff was cool and very helpful. I'm glad I got to experience it. I most likely won't go back but I'm glad I went to see atarashii gakko!

I am a fan. We have been coming since it was originally called the Bomb Factory. It's easy to access, intimate and an overall great venue for live music. Other Yelpers complain about the view and that's the main rub. You need to get a good spot to see. Otherwise it's really fun. Clean bathroom, plenty of bar available and good sound. Plus plenty of good acts. Here is a recent show we saw, and pic from the very back.

Not for short people. Can't see a thing. Just a sea of armpits. They let wayyyy too many people in and it's so crowded.

Doors open an hour before the show, there's usually a small line to get in I'm sure it gets much longer closer to the opening act and the main Act. You will need to go through a metal, I appreciate the security and they do enforce their bag policy must be a clear bag or a very small handbag, I just wore shorts with pockets in them.The merch line was long but it felt like it moved pretty quickly. The bathrooms were big, well lit, and there was a bathroom attendee, no lines of ladies restroom!The sound quality is not the absolute best, but I think the stage feels like it's pretty close to the first few rows and overall did not diminish the experience. I like this venue and I've gone to multiple shows over the years here and enjoy the renovations they have done.Rock on

First time attending this venue to see Nothing But Thieves and I definitely had a good time.I arrived pretty late so it was already pretty packed inside and trying to get to the front was a tall task. I opted to stand on the side close to where the bar was and I had a pretty good view. The sound system wasn't bad either for where I was standing. It was only when they would play more mellow songs that I could hear people talking loudly, drowning out the song being played.Merch line moved pretty quickly even though there was a pretty long line.I'm not sure about parking situation here since I ubered from my hotel to get here.Wouldn't mind coming back to see another concert.

We came here for Dabin (an EDM artist) in March of 2023 for his Sanctuary Tour, and it was a lot of fun: a large space with high ceilings and nice visuals. I'd say as a venue it's definitely a step up from most Texas EDM venues, and significantly better than something like NOVA in San Diego or Academy in LA. The only issue was later in the night, it definitely got uncomfortably packed, and we were squished tighter than a pack of sardines. I'm not sure if they oversold the venue for that show--- the other negative is Deep Ellum as a location is becoming progressively more dangerous and it's definitely noticeable. If you have an artist you like though, definitely come with friends, stay safe, and you'll have a great time

Best place to go to erika was soo nice and helped us with everything def recommend this place.

Genuinely awful staff. Brought a tiny point and shoot with me and was told I couldn't bring it in. Upon entry EVERYONE AND THEIR GRANDMA HAD A POINT ABD SHOOT CAMERA! of course, mine got stolen because venue security wouldn't let me keep it with them after I asked. Was told to put it behind a door. Upon my exit I asked about it and was literally told to f**k off by the staff. LITERALLY! VERBATIM! I try not to be upset about things like this but that's just awful. I work in the music industry and have NEVER seen such disrespect from a staff. Appalling behavior that really brings down the venue. In short, deplorable, awful, incompetent, staff who clearly do not care about their guests. To the venue, I will not shut up about this. Because of you I have lost precious memories and beautiful pictures.

This venue has to be my least favorite in Dallas. Every show I come to here has crap vibes. The bartenders are nightmares to deal with. It's gotten to the point that my favorite artist can play here and I won't go.