Smokin Dragon Gifts

Extremely knowledgeable, patient, and kind staff. I purchased some Yocan Evolve coils from the Yocan website and come to find out I received some mystery coils! The staff was patient with me and we went through every Yocan product (trying the coils) but no fit luckily they had some great products! I even purchased a new pen!!!Also, ALL SALES ARE FINAL. Don't be discouraged though! Then gentleman that helped me took the time to show me that EVERY coil I purchased worked AND that the pen charged appropriately!Thank again! I WILL be back

I'm a frequent visitor of smoke shops since I Vape a lot and am an avid collector of unique glass pieces and this was absolutely one of the best experiences ever. The staff is super informative and very helpful. Not only were they super nice but the also never made me feel awkward or stupid about any questions I had. You definitely need to come here if your looking for anything Vape/ smoke wise and want to feel like family right away. Don't waste your money anywhere else!!! I will definitely be a repeat customer from now on!

These guys are great! Needed some help finding the right gift and recieved top notch service. Thanks again!

Terrible place. Terrible quality products. Terrible quality employees. I come into this place all the time to buy things. Even though the quality is below average it is close to where I live. I sent in my spouse today to grab a 14mm male banger. The "employee" gave her a female and would not allow an exchange or refund. Lost my business 100%

I've been shopping here since 2018. My husband is the one that recommended this place to me whenever I moved out here. I've always had prompt service and knowledgeable answers to my questions (and if somebody didn't know the answer, they didn't pretend like they did). There is a wide variety of many different products and I'm always satisfied with every purchase. In my opinion, I believe items are fairly priced, especially for the rarity of hard to find products/brands. They do have a loyalty point system for discounts on future purchases. I highly recommend signing up for this. Overall, my experience has been fantastic throughout the years.

Stopped by on my way home, as I have been looking for a certain piece of glass. I had been in the car 1.5+ hours and simply asked if I could please use the restroom as I had been on the road awhile. I was told no, that there is a Loves down the road. I understand not letting the public use the bathroom. But I was literally the only person in the store. So I said ok and decided I'd hold it and look around a bit. The lady asked me what I was looking for, I told her, and nothing else was said to me. No service, didn't ask if I needed help finding anything, didn't offer any products. Sub-par experience. Cooper St location is much better. Hate to post this. But customer service is diminishing everywhere, and is quite honestly getting tiresome. Maybe they were having an off day. But. Still at work, and as a customer I would expect to be helped. ‍

Customer service and common sense goes a long way. I think staff needs to be more aware of accidental situations and circumstances.

Never never buy from this place, they will rip you off, I bought a pip from them that only worked for two days and they refused to return the item

Terrible experience. Tried to buy over $350 worth of stuff but the service was so bad I decided to take my business elsewhere.

I called to ask a question, and before I could even finish my sentence, the man on the phone told me I could just come in and hung up on me. When I got to the store, the same man was a chode. He acted like I was an idiot and did absolutely nothing to offer customer service. I would've left and placed a curbside order, but since he wouldn't speak to me on the phone either, they have lost my business. I also told all of my friends and family that shop there about how rude he was, and they too, have decided to take their business elsewhere.I can understand being a jerk to me if I were being a difficult customer, but I am not a Karen. I couldn't even finish my question (that I politely was asking) before he became a douche. The women in the store were very kind. Unfortunately the man is aggressively a dick.