Ridgmar Mall 13 and XD

Poor experience. Went to an early morning screening and had children who refused to stop talking during the presentation. I asked management twice to ask the parents to quiet their children but the disruption continued. Very unsatisfied with experience and felt management refused to handle the situation appropriately.

Been coming to the Rave for years to watch movies. Never had any complaints on the service, food or the quality of the movies or sound system used at the facility. They have plenty of arcade games for the kids any an adults who may want to play before or after watching a movie.

I decided to go to the movies last night and see the Fabelman's. It was a lengthy film with lots of detail. I'm satiated with the plot of a cheater. So, I lost interest in the movie. The self kiosk reflected that no seats were available however, the ticket booth reflected tons of seats available. The gentleman at the booth was patient and understanding.Popcorn was buttery, oily and oh so good! DP was extra sweet. Employees were ready to clean after movie. The sound was a little loud.I recommend this Movie Theater. It's super clean with nice employees, concessions and good prices. If your on the Westside check out a movie on Tuesdays. You will enjoy it.

I have been coming to this theater for years and it's still one of my favorite ones. Has its share of issues like any other business but overall stays consistent. They are one of the Cinemark locations that continues to carry pickles and I love that. Overall they have a pretty good staff; since I go regularly (almost weekly), it seems I have seen some newer faces. My only complaint is that this place usually has some restroom cleanliness issues...seems more so on the right side of the theater (the smaller restroom), not sure why. Otherwise, this is my go to theater.

Good theater in a dying mall. Staff was friendly, seats were comfy. What's not to love about hot buttered popcorn?!

Come to Ridgmar 13, where we've perfected the art of ruining your experience at the movies! We know you have a lot of choices for where to see the latest offerings on the silver screen, and we understand you hate enjoying yourself. That's why we've overlooked no detail and spared no expense to make sure that you are absolutely miserable.You'll love the extended wait times in our concession lines, which are the slowest on the planet. And just to ensure that even the tantalizing scent of buttery popcorn doesn't lift your spirits, we've chosen not to offer refills. AND, we don't have salt. Anywhere. There's not even a place for it. But when you ask, one of our concession workers will spend several minutes pretending to look for some before ambling back to you so slowly you would swear he's not even moving to tell you we don't have any. Oh, and don't worry that he, or any of our other employees, are going to be friendly. We only hire the most surly, unpleasant jackasses to be unhelpful at our crappy theater. But make sure you don't hold that popcorn, which you've discovered by now is burnt, too close to your nose, on your way to your seat with the torn up armrests, which may or may not actually recline. Because you won't want to miss the urine smell wafting from our filthy bathrooms out into the hallway. It's not easy to make a movie experience this bad, and for this high a price. But we value our customers. We know how important it is to them that they are completely miserable, because nobody who didn't love horrible experiences would ever come back here. So come on down and bring some friends you hate. We guarantee this will be the worst movie experience of your life, or your money back. Because at Ridgmar 13, we're not happy 'til you're not happy!

We showed up at about 340 to get tickets for the 405 showing. Doors were locked but we could see people behind the snack bar. The manager was back there waving at us through the window that they were closed. The guy wouldn't even come explain what was happening with the place. To the point we didn't even know if they were GOING to open. He was clapping his hands together at us from behind the snack bar...So about 350 they finally let us in. No popcorn, no tea, no margaritas.... We finally get into the theater and the AC had clearly been off for hours before we got there. Anyway. This place was a mess. We won't be back. I mean geez... Show up to work so the Popcorn machine, drink machines and the AC will actually work when the customers get there. $11 a ticket for that. Ridiculous.

Was going to order tickets to see a movie but unless I join a "club" I will be charged an "online ordering fee" of just under $8. Maybe the self checkout at grocery stores should start charging me for bagging my own groceries. HARD PASS

I always come here for late night movies, the place is always clean and the seats recline far enough back to almost lay down, I've never gotten snacks or anything but I will always come back

i went to this movie theater to watch a movie and got declined going in while i was with my dad. They questioned if he would take care of us and if he was our real legal guardian. If this is the rules, we need to update the online version because it says you have to have an id saying you're 17 OR be with legal guardian over 21. very sad experience from this theater.