Rice Xpress

Food was delicious and HOT. Employees were friendly. I went through the drive through so I'm not sure how it looks like inside. Would return

I ordered beef fried rice and egg drop soup. The fried rice is really a sad excuse for it. There's sliced carrots, diced carrots, peas , very few tiny bits of egg, and some green onions. I was so excited! It smelled heavenly. DISAPPOINT!!The egg drop soup tastes like egg drop soup. Good flavor, but it does not have the consistency of it. Have you heard of cornstarch?? I'm kinda sad now...

NEGATIVE 5 stars...The egg rolls from there were our favorite and one of the main reasons we order. They were bigger than anywhere else and had amazing flavor. In fact this comes from someone who hates egg rolls and thinks they taste nasty. They're now half the size and taste absolutely disgusting!Another reason we liked this place is because they had a really good sweet tea that they give for free as a special with any order of $25 or more. I've even paid for it when we don't spend the minimum to get it free because it's been that good. After serving our food last night I opened the tea to serve some for my youngest daughter and myself and noticed right away that there was a greasy film floating on top, it was warm and 10 times darker than normal. I chalked it up to being the styrofoam cup and decided to drink from straws and figured they used a different tea type. We drank it and it tasted bitter, was barely sweet and didn't taste like it had any lemon. So we added a bit of honey and considered it drinkable. All day today I've been feeling queasy and served dinner We made here and my daughter asked for some tea again. After having sat in the fridge all day I decided to give the cup a whirl to stir up the contents before pouring some into her cup. Well out pour these black chunks of something and so I was like wth? Thinking they must've had a busted tea bag I decided to dump it back and then used a strainer to pour it instead. I wanted to find out what exactly was in there and poured the rest of the tea through a filter into my glass. I look into the bottom and there's food. Gross!! I called the restaurant explaining the situation and how upset, grossed out and sick I was feeling. I asked for a full refund of $50 to see if I needed to go in or if they could do it over the phone. They said they could only give me a small credit for next time. I said no I don't want a credit because I'll never be ordering from them ever again. She placed me on hold and came back and said I was going to have to give them proof if I wanted a refund because it was unheard of.We drove down there with the filter, glass, tea filled cup and all (10 min drive one way). I demonstrated the exact thing I did at home with the swirl and pouring it into a clear glass through a strainer and all of them behind the counter looked confused and discussed what it could be. Well then the elder lady (I'm assuming the owner) laughed in my face and said oh no I'm sorry that's my mistake I made that for me and it's a dessert tea. I said ummm it tasted gross and nothing like dessert. You're not going to fool me. She brought out some packaged Chinese foods that looked like lentil beans and beef jerky that they could used for their steak dishes. I said no that's not tea (thinking that tea normally comes in leaf and herb form not beans). I asked for a refund and said it was unacceptable for them to laugh at me and try to pass that off as "dessert tea" especially since we felt sick from it. She said no it's good for you and doesn't make you sick. So why did I demand a refund? My youngest daughter drank some not once but twice!! I felt sick and thought surely doctors bills would be a ton more expensive than $50. The second reason was because they'd ruined our family dinner after getting sick to our stomachs! It wasn't just any dinner...this was $30+/lb Wagyu prime ribeye steaks (4 of them cut about 1.5" thick) that we'd just picked up from the butcher shop earlier. So cheers to $200+ dinner wasted over some disgusting Chinese food tea. Never ever again will we get food from here!

Food is TERRIBLE quality. I ordered sesame chicken and was given extremely dried up, presumably old "chicken". Requested it be remade and got the same result. Stay away from this place.

01/24/23. I used to order from this business for so many years. Lately the food quality came down.I order a Happy Family and it came with fried rice.The Happy Family didn't have scallops. And the fried rice was just rice with soy sauce. No flavor at all.

I use to love this place but food quality is poor really bland and the egg rolls weren't even cooked all the way

Best Shrimp Egg Foo Young I've ever had. That's saying a lot cause I worked at many Chinese restaurants.

People are so nice here The food is excellent directions and people here work so hard to make us food

I had the Chicken Lo Mein it was good. The egg roll in the other hand was burnt and drenched in grease . I believe it was cooked earlier andrefried to appear fresh.

This place is so good! I ordered delivery and it came so fast and still piping hot. Everyone I communicated with was so sweet. I got a lot of food and everything I got was so tasty