Nova Gymnastics

They have done a great job with my granddaughter who loves gymnastics. She back just moved up to another level.

The absolute worst place to bring your children. My 6 and 7 year old daughter have been constantly mistreated by Kate. I let it slide several times because I figured they have to be exposed to unkindness in order to grow. Well today was absolutely enough. Kate threatened my daughter with screaming at her if she continued to cough. My daughter spent the rest of her time there holding her breath in order to not cough and get an aggressive reaction from Kate. Today my daughter also decided to wear her pajama bottoms to class. Kate called her, a. 6 year old innocent child...poor and broke. What kind of person who is supposed to be trained to work with children behaves this way? Well apparently Kate and she is fully endorsed and supported by the owner, Rina Nicole Hale. I tried reaching out to her to get assurance that this would not happen to another child again and she simply ignored and blocked me. When my daughters let me know what happened I went back inside to withdraw them. Enough was enough. I was calm when speaking with the manager, Kala because she wasn't the aggressor who hurt my daughters feelings. But I was still met with aggression and hostility from Kala. She laughed in my face and tried gaslighting me. Saying no one has ever had a problem with Kate. In between loud annoyed sighs and groans she gave me the worst service. I even asked her why she was behaving that way. I asked for the owners contact information and she said, no one has time for you. I later found out Kala and the owner Rina are best friends so absolutely no disciplinary actions will take place. No customer relations will be mended. After spending so much money on this business we were met with some of the worst treatment we've ever experienced. Please save your children the heartache and save yourself the money. They are not kind people. They do not know how to treat children. They have absolutely no class. They do not know the first thing about customer service.

We did a kid's birthday for my daughter's 5th and the kids had a blast. The staff was great and friendly. Easy to work with and for what we ended up getting the price wasn't as bad as we originally thought. All we brought was the cake and everything else was taken care of.

One of the best places in DFW to bring your kids to learn tumbling! All the staff is super friendly they my son really enjoy to come here every week!

I love love love this place! It's always clean, the coaches are attentive and caring. My little one has been coming since she was 2 and watching her grow and have confidence has been amazing!

From the moment we walked in the door EXCELLENT customer service!! Kayla asked how she can be of service and answered every question possible! I love that the preschool gym is separate, it allows the children to focus and get the most out of their time spent there. The coaches seem to love what they do and their group of kids were engaged and having fun! Definitely the place to bring your children!

My daughter has been part of Nova for close to 8 years. She loves the gym and we love it too. The staff and coaches are the BEST. Go Nova. Go Coach Annalise.

nova is the best gymansitic your child could ever go to without them I would not be able to do a backflip

Best gymnastics facility and business around the area! Family environment and friendly staff!

On 10/9/2020 from 7pm to 9:30pm, My daughter had her 10th Birthday party at Nova Gymnastics in Cedar Hill, Texas. Our experience was great! My daughter had approximately 20 kids in attendance and they had a wonderful time. The staff was professional and very helpful in making my daughter's birthday a special occasion. The coaches were also engaged into the kids games and activities, and ensured that the kids safely played on equipment. The birthday room was decorated with balloons, pizza and drinks. We look forward to having more birthday parties, and continue participating in KIDS Night and other events.