Hilton Garden Inn Dallas/Arlington South

The rooms were clean and the staff is friendly but for the rate we paid for a premium suite, I'd thought we'd have more space. The room just has a king size bed with a desk behind it. Very weird layout. The offer free bottled water with the room but to my surprise, you can only get bottle water when housekeeping comes and cleans which is every other day (unless you're willing to pay $2 per bottle) so that was disappointing. I think I'll find another hotel to stay at of I'm in the area again.

I have stayed at this hotel twice now with my family in the last two years, both during out Thanksgiving Day visits to Arlington to go watch the Dallas Cowboys play. Both times we had great visits, which is why we came back here during our second visit. Clean hotel, friendly staff. Great location right off the freeway and has many dining and shopping options right next door. Aside from the hotel dining theres a few restaurants just across the parking lot, walking distance. During football season they run shuttles to AT&T stadium from the hotel and back. Breakfast is great at the hotel. During Thanksgiving they serve a full Thanksgiving Dinner with pie for a reasonable price per person and the food was great. This is for sure our go-to hotel when we come to Arlington now. I am sure we will be back again, hopefully next Thanksgiving.

Honestly I never have a bad visit!! And I'm here ALL THE TIME!!! The staff are so friendly and polite Miss Terrie will literally make you feel at home!! She has been the best and most helpful!!! Definitely needs an reward or a raise!!!! Love this hotel!

Newer hotel along I-20 near Arlington Highlands. Convenient to shopping, restaurants and hospitals. I was there one night and was easily able to work from the room. Lots of business travelers and many gather in the bar and conference area in the evening for happy hour. Check in was easy and hotel is clean and quiet. Set back from highway so no traffic noise. My only complaint was that the bed is a little hard for my tastes and I didn't sleep well, otherwise a good stay.

**During Covid-19**My parents (who are elder) and I have mixed feelings about our stay. Before hand we know some things will be changed - we wasn't notified but I called and of course I asked questions. During our stay... No complimentary breakfast, pool time limited and close at 5pm, gym closed at 8pm with 2 person limit, house keeping only come if called, and mask mandatory but they didn't really care.PRO:- Hilton has easy check in/out through app- Located a great place because shopping area are closeCON:- Toilets are low (hard for elderly to get up)- Fresh coffee limited and cut off times was 11am- Didn't enforce customers to wear masks- No safe in the room for valuablesThey could do better especially being under the name of Hilton.

Absolutely horrible service from front desk to the lazy evening staff at the Garden Grill and bar. The guy working with the long black hair with the bad attitude should not be serving customers I waited 15 minutes for help at the bar while he sat checking his cell phone. Would never stay here again. The only reason I am here now is because my company made the reservations. What a joke. This is the worst Hilton I've stayed in. Save you money and book somewhere else.

Hotel nice. Service and ammenities, Completely lacking. Charged us the wrong rate 2x before they fixed it. Front desk staff was lacking. (pm &am)Finally settled into our room & the internet tv stopped every 90 second. Tried watching a few movies befor giving up. Ac either froze us or melted us with in 1°.The room was nice but the lack of assistance when i called got help was limited. Forgot my toothbrush, they were out) Room smells like chlorine even with the blower on. Stay was ok. Won't be staying here again.

I paid extra for breakfast when I booked my room. I called the front desk in the morning to ask when they stopped serving breakfast and she told me 11. Me and my son went down to eat at 10 and it was already over. The room was clean and comfortable.

Stayed here recently and had an amazing experience. Lakita,Nate and Britney were awesome the bartender Danny was really nice everyone there was amazing and nice. Definitely staying here again when I come back to visit. Thank you guys.

This is our go to hotel when we come to Arlington as we travel here often and usually it's great. Unfortunately tonight when we got in me and hubby wanted to sit at the bar and have a few drinks before we head upstairs to settle in. The bartender was no where in site. She popped up and finally took our order then disappeared before we could order round two. When she came back we asked for the check. The look on her face for lack of tip was as if she performed 5 star service. Only giving 3 stars because we like the hotel any other time and usually the bartender is good, (he makes the best old fashions btw. ) Food has also been very good lately.