Dollar Tree

Of I could give this store a negative rating I would. Anna who stated that she is the manager is extremely rude...her customer service skills are horrible...NEVER will I enter this store again

This store is always a mess. Cashier/Manager Anna was especially rude and lazy. She was the only worker at the time and about 15 people were in line. She dragged her feet and made snotty comments on the overhead that "long lines could be avoided if we applied for cashier positions and to not leave items in the store". All the while she's dragging her feet, working slow as molasses, blowing up new balloons that are literally the same ones already blown up and waiting to be sold in the balloon cage. After about 15 minutes her coworker comes back from lunch and everyone of course jumps in the line without them trying to crowd control and slow the people who've been waiting to go in the new line. Despite this the new worker gets everyone out of her line in only a few minutes and we are still stuck with Anna. She then tries to get funny with me because I didn't want to engage in conversation with her when I'm at the register. I've been in this line almost 25 minutes now because of her laziness. I don't need to discuss with you my day and what I'm purchasing. Just ring this up! And when I expressed my disdain she rudely replied I should have went over to the shorter line.

Code of ethics, deceptive practices. I was at Store #36415216 South State Hey 360. I wanted to purchase two felt unicorn shapes. When t reached for it I noticed tag reflected I should get two felt shapes. I noticed the one I got had only one . I proceeded to check all the others and each one only had one. I went to sales associate and showed her. She looked at it and tells you only get one. I asked to speak to manager. He looked at it and said does not look right and said he would be right back. He moves to the side and I see him searching on his phone. After a bit he comes back. I was expecting him to say mislabeled. He tells me I only get one because this one has glitter! I was said "what" This man later identified as Michael quickly walks away. I paid for the rest of my purchases and left. I went online to try and complain. Corporate office directs all complaints to over seas representative who have language barrier and frustrate you more. I did find and email I sent my complaint there. Still no response. Check the items you purchase from Dollar Tree. You may be over paying as I almost did.

If I could rate this store it was get 0 stars. Custome service is poor. I asked for cash back which wasn't over $10 and I kindly asked for a few ones and she just shoved the money in my hand and was like go somewhere else to get that. She definitely felt a type of way because I asked for my change a specific way. She was older so her patience obviously is low. But that's no tolerance for treating customers that way.

ON 12/28/2018 I returned a broken usb-c cable, with package and receipt, to the store from which I purchased it that morning. I was told by the store manager Tammy that I could not receive a refund or exchange because the package was opened. It was the only way I could find out it was broken and there nothing posted in the store or on the package that it could not be refunded/exchanged for that reason. I know it can be done because I have done it in my hometown of Jerseyville, Illinois. I mentioned Facebook and she stated that she didn't care. So I will leave it up to Dollar Tree Corporate to resolve this, but I will not be returning to that store. The store was located at Lake Prairie Towne Crossing 5216 South State Hwy 360 Grand Prairie, TX 75052

Excellent Store. Clean and has everything. The best Dollar Tree in Grand Prairie