Cracker Barrel Old Country Store

Tried to eat lunch here on 10-15-2024. No one at Host station to seat me. I was told repeatedly "Someone will be right with you". No one seated me for 5 minutes. I got tired of waiting and left in disgust.ZERO STARS on Customer Service. I will never be back to Cracker Barrel.

I see some negative reviews but let me say today me and my gf wanted some breakfast for lunch and I could not be more happy we went here. Our waitress was Shoya and she was so awesome. I asked her what I should get and she said I got you. Pot roast hash brown casserole. Holy moly god golly miss Molly. Ummmmm delish!!!!! And she was so on point with refills. I never had to ask for anything. It was like she knew I would want choula and ketchup. Always had Diet Coke. To see the least she recvd a very generous tip bc service like that should be rewarded. Me and my babe will definitely be back and I'm asking for Shoya!!!

Food is good a little over priced. They have an amazing gift shop. We buy gifts each Christmas from our CB. The service is excellent and they have coke products- yeah the ambiance is woody with lots of pictures, instruments and pottery on the walls. I had enough points for a free order of fried apples . The restrooms are very clean as well.

We were highly disappointed that cornbread, pinto beans, and fried okra have been removed from the menu at this location. our server explained the altered menu is experiment. He was very nice and served us well.Benbrook, TX

I think the 2.8 star reviews are VERY generous. Ordered fried pickles and requested they come out first. 30 minutes later they brought us ice cold fried pickles. We asked if they could heat them up. 10 minutes later our meal came out. The food itself was very average at best...then our piping hot fried pickles came out lol.With a 1/3 of the restaurant full, you would think things would go smoothly...you would be wrong.We won't make this mistake again and hope you don't either!

Order placed to be picked up at 6 pm. After a 30 min wait , the person came out to tell me one of my sides they were out.He asked what I wanted I have to admit I was not happy but told him whatever was fine. WELL "WHATEVER" TURNED OUT TO BE NOTHING!!!!The order was cold on all entrée and side.I regret I tipped them!

I walked in and checked at the front which was quick; however, the front host could not put me on the waitlist because someone else was using the another iPad in the resturant. They got to better than this. Get pads that update and sync please!! Store was really nice as a Cracker Barrel would be. Now I must say after visiting the restroom I should've moved on to eat somewhere else. They were clean (per the ) but the stench of urine recked through the walls & floors. I stayed because I thought to myself the restroom does look good maybe something happened this last week that created this smell.I ordered my food and when I received it I was like Huh...Pancakes were Luke warm at best the butter did not melt. My syrup was cold not warmed as in times past. My eggs and potato casserole was cold. Now my bacon was good. FYI my biscuits looked like Junior size hockey pucks, almost almost as hard as one My server Geaneen was amazing.

Let me start by saying this is Cracker Barrel, you know what to expect. The service was prompt, friendly, and kind. The food was just OK. Will we be back, sure of course, it is what it is.....

Just stopped to get my family dinner and half the stuff we have been getting for 20 years are gone. This is not age thing. My mother loves the vegetable soup and gone. Pinto beans, turnip greens and some of other favorites for my boys are gone. Why would you change a Menu that has been working for years for somebody's view of what people might want to what Crackel Barrel has been known for all these years

Samantha was serving us today on 6/7, she was rushing me and my fiancé, seemed to be overall annoyed with taking our order as we weren't moving as fast as she would have liked I'm sure. She checked in on us once about 8 minutes after the food had gotten sent down to our table. We had to ask for refills rather than her checking in on us making sure we were okay. Towards the end of the meal she completely disappeared and was nowhere to be seen for about 6 or so minutes, I had asked another waitress for our ticket and a to go box ( her name was either destiny or Desiree I didn't see but she was very polite, she checked her tables multiple times in the time we had gotten gotten checked on once) Very disappointed with the experience food was okay but the service was dreadfulSamantha 1 star Me and my fiance would come by two or three times a month so I'll be looking to avoid it now's