Brooklyn Dumpling Shop

Solid, quick dumpling spot. Best I've ever had? Nope, but did it hit the spot when I was hungry? Sure did. It's not quite traditional, as they have sauces like ranch, and chicken parm dumplings, but I'm not complaining as even that was pretty good. They just put our food in the window and didn't use the square locker things, maybe because we were the only ones there at that moment. I saw a video online that said this place is an "automated" dumpling shop. It's not. But come for the food anyway.

Found this restaurant through one of the Dallas Influencer pages on IG. We were in the area and thought to stop by!Firstly, this is not an automated restaurant like the post made it seem (I was skeptical, but it's just disingenuous marketing). You order at a kiosk, and when your food is ready, you pick it up at the counter (someone will call your name). I believe if you have a pick up order, it will be in one of the lockers. Very casual establishment! The restaurant is small, but there are a handful of tables (large and small). Now back to the food! I didn't come here with high expectations because I knew the dumplings and bowls would not be "traditional". However, I will say that I appreciated the unique fusions the restaurant had on their take to dumplings! We ordered the sample variety (~12 dumplings) to try 3 different flavors: lemongrass, pork and cabbage, and buffalo chicken. The Buffalo chicken dumplings reminded me of calzones lol! Anyway, they were all pretty good! We also ordered an orange chicken rice bowl to share between us. Overall, it was good!

This was a fun place. There are a couple of kiosk where you place your order and pay. You can get order notifications by watching the status on a screen in the dining area or you can get text alerts. Once the order is ready, you take your receipt and scan it, and a locked with your food will open. No human interaction needed! Despite putting in my own order, refilling my own drinks and picking up my own food from the locker- I was prompted to tip while I was paying. Additionally, I didn't see any options to pay cash at the kiosk, yet I was charged a surcharge for using a credit card. Not a big deal in the grand scheme of things, I just didn't love it. They had really neat options for foods however, the food didn't taste freshly hand made like a lot of the other dumpling places. I ordered the traditional chicken lemongrass dumplings but it had corn in it! I've never seen corn in a dumpling and it's one of the few foods on my 'absolutely will not eat' list. I spit that sucker out and moved on to the sweet and sour chicken golden bites. The sauce was good, the chicken was decent. I wouldn't go in expecting authentic.The vibe was great and the music was good. Oddly enough, despite no human interaction being needed, the service was great. Someone actually popped out and asked us if everything was okay. I'm definitely glad that I came and experienced this place.

I don't know how I didn't know about this spot as much as I love dumplings! I was in deep Ellum and after a concert a friend suggested we go get dumplings and I will say I was confused because 1. It was late 2. I have never heard of this place. We walked in and this place is pretty much a self sufficient spot where you place your order via the kiosk, you get your receipt and wait for your name to come up on the board to tel you that your order is ready in which you scan your receipt and the locker opens for you to pick up your food. My only issue was my food was put on the top level and I couldn't reach my food so I had to ask the guy to please get my food for me. The dumplings were good, I was given the option of steamed or fried - I went with steamed - however next time I think I'll try fried. My friend who brought me here had some type of soup dumpling that came with rice . . . She really enjoyed it. There is plenty of seating and they are open late so if you are craving some dumplings, check this place out.

We stopped in and ordered at their kiosk which only accepts cards or contactless payment, no cash.Our food order printed a receipt with our barcode to scan at the food locker dispenser. Wine & Beer handed at purchase.My only concern is for dine-in utensils: We ordered soup dumplings but there was only regular tsp plastic cutlery offered.They advertise yummy dessert but it was not available when we visited which was a bummerThe bites we got were packaged neatly in shareable portions. We loved the lo mein with soy sauce, & any fried dumpling was also yummy! Soup dumplings were missing ginger & vinegar chili sauce. I think a more accommodating dine-in setting would tie this cool concept together. I recommend checking it out!

Sunday around 5pm this place was really quiet. I love that it is secluded off the main area of Deep Ellum. The dining area is cantina styled and you order via the kiosks and pick up in the lockers. I see the vision behind this cafe. Since everything is pretty much self-service, you get to focus on the food. I got a specialty dumplings combo meal and it came out to about $18. Delicious food. Very friendly for those who don't want social interaction.

This is my second visit. I pre ordered using the website, which was very convenient. The first time, I didn't know what to expect. Thankfully, the employees came out and walked me through the process. The TV monitor displays your order status. Once ready, you scan the QR code that gets sent via text, and your designated locker opens up with your food. Parking is relatively convenient. Typically, the Deep Ellum area is super hard to get a decent spot. The overall feel of the restaurant is that of a to-go place. Could have to do with the kiosk vs. human cashier. It's not bad at all. it's just different and new. That's a good thing, right? I'm a fan. For the price and convenience, it's a great spot, and I definitely recommend it.

The Brooklyn dumpling shop is an absolute mess visit. Each dumpling was school of flavor and did not miss. The customer service was amazing and the service was really fast. Did I forget to mention that it was extremely clean in there?love it

This place is a pretty neat concept. Order yourself on a screen, and you get your food out of your own locker when ready. If you like talking to real people, they are still back there, but pretty busy.SERVICE: Well since I helped myself, I was pretty nice and friendly (Hee hee). Actually, as I was fumbling through the menu screens a nice lady came out and helped me.FOOD: I ordered the fried dumplings and chow mein. It took a long time to get my food to appear in the locker....When I finally got my food, I took it right across the street and started eating. The dumplings were hot and tasted really good. The chow mein was a bit cool so that was a let down.I think they just opened up, so I am sure they are still working out some kinks. I think I will try the soup dumplings next time.

A fun place to try out dumplings. I wouldn't say the dumplings are authentically Asian but they were not too bad. The mechanism of how you get the food is supposed to be pretty modern. You get a barcode sent to your phone and you can scan it at a food locker to unlock and grab your tray. My code was malfunctioning though and I had to ask a staff to get my food. Also if you get a drink then you have to ask someone too, lol. Do wish there were a bit more dumplings for the combo meals but I was able to get full eat the waffle fries, which weren't too bad. Go early so you can find a parking spot somewhere. Don't count on parking directly in front of the restaurant.