Braums

Service was awful. I walked in and then stood there for way too long as they looked right at me, repeatedly, like I was invisible They focused only on the drive thru. Joshua at the counter indicated I should go get back in my car if I was unhappy being ignored. Food I got was a rip off. He gave me half portion to be spiteful. Never coming back. Wish I could rate it as a zero

Way above average! The nicest staff and great service. They'll even set your littles up with a pup cup for free. This location is brand new, so the building is clean and fresh. Great location...right in front of the BB Theatre. So grab some lunch here, then skip work and hit the movies!

My sundae was fantastic! I brought my own banana because they won't make a small banana split-only a 3 scoop! Service was fair. It seems they have lost employees. There was one girl serving ice cream and checking people out. She made mine and my husband's and then made 4 other people before we could pay. So we stood there and watched ice cream melt. It was pretty crowded-all the tables full. No one seems to be wiping them off between customers.

Guys, I think this is the first or second time I've been in a *new* braums. I've been in a remodeled one but it still felt like how it was but with stuff moved around!At this location everything was shiny and new. Plus, everything still seemed to be kept clean and maintained. Our food came out lighting fast compared to other braums and actually correct! I'm glad to have a new location in the area!

By far my favorite Braums! It's extremely new and clean. I also appreciate the extra mix in toppings I always seem to get! Major points for that. Service is always quick and efficient despite being crowded. It's definitely a really convenient location which is also nice. I will definitely keep returning.

Food is okay, pretty on-par with a chain fast food spot. Ice cream and shakes are very good though, with plenty of variety. Place is bright and vibrant too, seems like a nice spot to bring family

If I could give less than 1 star I would. They were great while the trainers were in but now, a month later they just can't get it right. When have called and complained about missing food, the wrong food, and finally tonight, they mistakenly made our ice cream in a cup instead of a cone. When they realized the mistake, they just handed us the cone. Wow. That's all the more they care. I'll never go back and we usually go to Braun's at least 3 days a week. Our friends all the same thing for this location. It stared out great and now is simply not worth the hassle.

This Braums has only been open less than. month. The first fews days, we took advantage of their breakfast menu. It started out great. I can truthfully attest that the food keeps getting worse. As for service, it may be good one day and really appears it can't be worse the next visit.Today, my breakfast sandwich which was ham, cheese and egg on bagel. The ham, cheese and egg was actually included with the bagel. That was the good part. However, the bagel was burned and smelled burned. I am not talking about the edges of the bagel being burned but the whole bagel itself. How could you not see the bagel was burned when you are putting together the sandwich. It is sad that the quality of food service keeps going down, down and down. At McDonalds, the quality of food, may not be the best, it is at least consistent

Came here for the first time as I've only ever had their ice cream before. My expectation wasn't high but I was shocked to be let down by the experience I had here today. I ordered a chipotle California burger and was surprised to find a curly black hair tucked into the back of my burger in between the cheese and the bun. When I brought it to their attention showing one of the young lady's at the register she tried to say no one there had black hair. I wasn't accusing anyone in particular about it just that I found it. The manager offered to replace the burger and once we got the new burger gave it a Quick Look through and rushed out the door feeling disgusted by what happened. Later on we went back in to talk to the manager about the cashier and they said it wasn't their fault, the manager also claimed they didn't have black hair discounting the fact that someone could've not followed food safety protocols considering how embedded the hair was. It's probably best to stick to ordering the ice cream here.

The best Ice Cream sundaes ever!! I didn't know they have a dairy and make their own milk. I will be buying my milk from here.