Ascend Camp & Retreat Center

I don't know who Jim is - see other reviews - but don't let that make you not go and check this place out. I took my godson out and we had a great time. We had a Groupon, it was easy to make an appointment, when you arrive it's the spot on the left, park on the right by the corral - we got a quick lesson, groomed and got to ride. My little person loved it and now I'm planning a girls day.

We had a bit of scheduling snafu with horseback riding for my daughter which could have led to a very bad experience. However, the general manager Jim took full ownership and more than made up for it. He made us feel like family and even treated us to lunch while we waited. The grounds were beautiful and it's amazing that you are only 5 minutes off the highway. It definitely has the summer camp vibe and was an all-around great experience to share with the family. We will definitely go back to try paint ball sometime. Thanks again Jim!The horse instructor Abby was also great and has the perfect demeanor for her job!

We are visiting the DFW area from Virginia and were looking for beginner friendly trail riding nearby. It was my husband's first time riding a horse and our instructor (I believe his name is Brian) made it a great time. The trail was a nice ride through the woods and also got to see some areas of the camp and a pond. Brian was super friendly and took many pictures for us at the end of the ride. Thank you for the awesome experience! :)

Jim has the worst attitude ever. I'm on a birthday trip in Dallas and wanted to go horseback riding and Jim seriously spoiled that. I don't know who put him in charge of customer service. But he seriously needs training or something.

I finally faced my phobia of horses. And Rose (the horse) was so patient and tolerant of my probable freakish energy. Animals are so very kind. I'm so grateful.

They really should consider getting Jim off the phone. His customer service skills will very easily make anyone second guess visiting this location. Despite having to deal with Jim on the phone, the horseback riding experience was great! It was very relaxing & the instructor was very patient.

A lovely park in Plano. They have a petting zoo, bunks to rent out, a pool, fire pit, a soccer field, a volley ball court and more. You can even ask the Ascend team to cater if you're having a big picnic. Plenty of parking space.

Very Well organized camp facility! We Enjoyed every bit of it. It was nice to see that they had many activities to choose from from zip lining, archery, BB gun and even a petting zoo! The facility itself is very easy to navigate and enjoy all the amenities. They have a very nice pool too and basketball, soccer and volleyball courts! I thoroughly enjoy my experience and I would definitely recommend it and go again! Thank you for making it a pleasure.

Great spot for group activities, we did the paintball activity and it was amazing!! The best part was being outside enjoying the sun while playing paintball. It was a great experience! I forgot what our staff's name was but he was a young guy and he made the experience way much better! Thanks to you sir, 10/10 would recommend! We'll be back to try other activities in the near future for sure

Ascend looks like a great place to enjoy the outdoors and activities but just from the extremely rude & condescending attitude of Jim, I will never go back. He tried to redeem himself after I called him out on his attitude. Sorry, Jim. Too late, you've already tarnished my perception of what was probably a nice place to visit. The owners of Ascend should consider hiring someone with manners to answer the phone and interact with patrons.