Flame Bar & Grill

One star for good food. But overall it was an awkward experience. We were the only ones in there at 6p. They didn't have glasses of water but rather a water bottle after they didn't have the ability to make an arnold palmer. We tried to order a menu item but was told it was only available on weekends (not noted on the menu). The waiter was nice but there were older gentlemen sitting and smoking hookah in the room and overall was a less than desirable experience. Would not come back. Looks like it's trying to be more of a bar/club experience.

Came here with a group of 7 friends to celebrate. The host greeted us and sat us in the back patio, which was virtually empty besides 2-3 other groups. We ordered hookahs, multiple drinks, and hung out for about an hour. Finally, the bill comes, and there is $70 charge for "cover fee"? We proceeded to ask what this is for, since we were never told we had to pay a cover fee when we came in? The man begins to throw a fit and tells us we NEED to pay it, and he will not take it off. We ended up paying, so we could leave this dust bucket, but that is pretty criminal to sneak unauthorized charges on peoples tab.The most ridiculous part is, the same man that sat us, was the same man that refused to take the "cover charge" off our bill. If he would have told us from the beginning, it would have been much different. Overall, it felt like a total scam. Would not recommend this place to anyone.

Ok, I honestly don't know where to start. We were a party of ten people who came in on a Saturday night. We got there pretty early so there weren't a lot of tables yet. We were excited to enjoy a night of fun, music, and food! Little did we know it was going to be a disaster. We ordered our food which took over an hour to come out. As the servers were dropping off food they just put the plate down on the table and walked away. They never clarified what they were dropping and didn't even bother to ask who ordered it. So we were left to figure out who got what in a really loud environment. The first no no was when they dropped the hummus off with no bread and no serving spoon. We sat there with hummus for 20 minutes before we could flag someone down and ask for bread. Honestly, that appetizer should come with bread without us asking for it. We ordered fries. The fries came out an hour later cold and stale. We told the manager and he sent out a new order of fries. However, when the bill came he insisted on charging us for both fries. Why are we getting charged for the cold and stale fries and the new ones? How is that an us problem? He then told us if we don't pay for it, it would come out of the waitress' tip money. (ALSO ILLEGAL OF THEM TODO SO) Someone at the table was fasting off of meat and broke the fast accidentally because the server dropped the wrong food off in front of her. As mentioned before, they were bringing plates, dropping them anywhere on the table, and walking away. They didn't even verbalize what they were putting down. In what restaurant is that normal or ok? NONE. The manager was anything but accommodating, not wanting to accept any fault on the restaurants behalf and also not wanting to compromise or try to make his customers happy. I have never encountered a restaurant "manager" as rude and unreasonable as him.On top of getting robbed by paying for their mistakes, we were also all charged a 10 dollar cover charge each for the night. So basically we paid for terrible service, mediocre food, and paid to get ripped off. We will never be coming back. Some reviews say to ignore the all negative reviews, but when there's smoke there's fire. There are plenty of middle eastern restaurants in the neighborhood that serve much better food and actually care about their customers for them to be acting this way. Do yourself a favor and Go to one of them instead! Try Sahara or literally anywhere else.

Two stars are for the food and food only!! Food was beyond amazing!! very tasty and flavorful!! Everything was amazing with the food. Service wasnt the best. It was veryyyyyy slow. It basically took forever until we got appetizer, and food. On top of it. there was an event on the other side of the restaurant, and it was ridiculously loud! If that was the case and music should be loud to accommodate their guests on one side, it shouldnt be open on the other side for other guests because you can go deaf with how loud it was. parking situation is not great either. They have a little island outside for style but its a waste with parking situation.

The worst place ever never ever again So we ordered Togo Service is trash even on the phone it was trash the person who answered the phone didn't even know what's on the menu and we order 2 shawarma plates one beef and one chicken and hummus and tabuleh and fried kibba So I said nothing on the chicken just garlic and pickles he said okay So we got our order with no silverware, no bread for the hummus, we got fattosh not tabouleh and the chicken shawarma had lettuce on it And the whole place looked Sketchy and guess what no one is wearing mask and they don't care I was very disappointed to see or meet those type of disrespectful people

I stopped in for lunch at this Middle Eastern & American eatery. I choose to go Middle Eastern and ordered the Chicken Tikka Sajj wrap which came with a side of pickled vegetables and fries.The grilled chicken inside the wrap was quite good, but I was dumbfounded that they used a simple flour tortilla and not a traditional sajj wrap. In addition, the "flour tortilla" was not properly warmed up. The pickled vegetables were good and the french Fries were alright. These temp had a temperature that was inconsistent. Some were warm and some were lukewarm. Non of them were pipping hot as they should of been which was a shame because they were seasoned nicely and tasted good. Also, in addition to the French Fries, they need to offer more side choices for the wraps: a small salad, a small portion of Middle Eastern Rice, or even a small portion of sauteed vegetables or hummus. I would of definitely chosen the latter of it was available. Service was very nice. Tanya was friendly and a pleasant person to talk to. Let's do it right kitchen staff.

Best place I've been to in a very long time. Amazing service!!!!!!! The food is by far the best I've had in town!!! Very clean and organized. Staff is super friendly. The entertainment was amazing. We will definitely be going back very soon!!!!

Dont let the negative reviews fool you. This place is under new management as of May 2022. Amazing food and amazing service. You will not be disappointed. We had the family tray and it was not a joke. The beef cream chop is a must. The hookahs were also awesome!

Greatest spot in East county for great food, immaculate customer service and awesome vibe. We ordered the hummus, kibbeh, and fatoush for appetizers and then the grilled mix for the main entree. It included steak, beef kabob and chicken kabob. Super delicious! We were helped by Mina and she was incredible, really made us feel welcomed and cared for. She's personable and kind, two crucial attributes for a server. I highly recommend this place, we had a great time.

The food and hookah were really good but customer service was not good and anywhere with bad customer service is a horrible place I don't care how good food and hookah is