Fairytale Brownies

I was recently in Phoenix for christmas and writing this review now. Their brownies are simply amazing but the store experience is not so customer service friendly. You walk in and there are gift boxes on shelves but nothing in them and their brownies aren't displayed anywhere. (Their brownies need to be refrigerated to keep them fresh so I get this now). There is a fridge in the store but nothing in it. There is a sign behind the counter where they have a price for full size, half size, and bite size Individual brownies. The girl behind the counter did greet us and asked how she could help. Being our first time in the store we had some questions on variety boxes and pricing. She wasn't too helpful as she just kept asking for what size we were looking for. We weren't sure what exactly we wanted or size of brownies as we were looking for pricing and cost. (we aren't rich so was looking for the best pricing option and cost was a factor in what we wanted)The girl seemed almost annoyed that it was taking us a while to figure out what we wanted. She goes well do you want the packaging cause if you don't get the packaging it's cheaper. So we thought by packaging the nice Christmas gift boxes but apparently they dont have a plain box to put them in so again we were like what's the price difference. Is it a better deal to buy Individually or a variety box mix. We never did really get a clear answer and eventually she told us about the bulk pricing so we just did the bulk price and just chose 2 bulk flavors.I think if they offered a better deal on a variety bull pack of their brownies would be better customer service and a more positive customer experience. Also they should have the gift box prices, bulk prices and all the other pricing options they have rather than just the individual prices. Would make it easier to walk in and know what you were getting.

I've had fairytale brownies over 14 years ago when my boss gave this to us as Xmas presents. It was the most delicious brownie I've ever had. Up to this day, I've kept the box to remind myself that this is best brownie ever. I'm traveling to Phoenix and delighted to find out that they have a store located here. Sad to say my store experience wasn't great. When I walked into the store it felt like a U-Haul store where I'd buy boxes. They have tons of empty boxes with various designed. Not a single product was on display. You have a menu with the photos of the various brownies, cookies, etc. Also the pricing is very confusing. While they had individual prices for a full size, half size and morsel, I wasn't sure if I was getting a deal if I buy a bigger box versus a smaller box; buying an assortment or the same kind. There were no displayed prices for any size box. The girl behind the counter wasn't helpful either. Maybe this was intended so people shop online. I found out that I could get 35% off if I buy it online rather than in store where I'm only getting 20% off. Also she mentioned that if I don't t get the box and buy it individually it would be cheaper. I always thought that if you buy a box it's cheaper than buying individually. So this place is very confusing.

I received a surprise box filled with brownies! It was a gift from a nearby company wishing us success on our opening day! Brownies were soft and rich with flavor! I recommend!

I received the most beautiful box of delightful chocolate brownies as a surprise in the mail today, a gift from an employer. What a treat! I checked the packing slip and it says the parcel was shipped from Arizona yesterday- at 7 AM- and it had already arrived in Chicago by today at 9 AM!!! Possibly earlier, but that is when I saw it on my front porch. That is really fast and the brownies arrived in excellent shape. No melted ones noted. I love the variety and the fact that they are individually wrapped, which makes for easy transport in lunch boxes. Came with a cute card from my employer and a separate card explaining the company's charitable works. Love, love, love. What a thrill to get this as a care package. Thank you!!!

First review of 2021! I've had samples of Fairytale Brownies for years but it wasn't until I visited their factory in 2019 that I truly became a fan. Eileen, the co-founder, gave us a tour and the background on her business. It was so nice to see how the goods were made and of course, sampling all the flavors.I had a 15% discount code from the Yelpies gift bag and I was ready to use it. I ordered the Birthday Sprite 24 pieces because it had the most variety of flavors and it was a good price. I do like the size of the morsels but they didn't have as many flavors included. I ordered on Friday evening and they shipped it out Monday night, received my order Tuesday evening. Love that they don't charge for shipping! My treats were still chilled when it arrived and I promptly placed them in the freezer, where they last up to 6 months and still taste delicious. Definitely recommend Fairytale Brownies as a gift to yourself, family, friends, or anyone you care about! Love to support a local business and one of the OGs (their website is Brownies.com, they are legit). Only thing I'd suggest is the option to pick flavors in a box so it would be more customizable. ***EDIT 1/7/21: I just noticed you CAN choose your own flavors! I've added a photo to this review. I may have completely missed it when ordering or it's a new feature? Either way, excellent option and it adds $5 to your order, worth it.

Amazing quality, will order again. The flavors made my wife's tummy happy. I love the raspberry chocolate.

Whats not to love .. chocolate brownie heaven!! I've received these as a gift and have given them out as Christmas office gifts also. This is an Arizona treasureWalk in and enjoy the smells of fresh baked cookies & brownies. Select the gift box size and decorative sleeve and the size of brownie you want to give. Grab a couple for yourself you won't regret it.Lemon blondie, cream cheese, Caramel, espresso bits, mint chocolate... etc!! Each box comes with instructions to freeze or refrigerate if you can't finish the box within a couple of days. Perfect gift for any occasion!!

We first heard of Fairytale Brownies when we were gifted a box of assorted brownie flavors (original, chocolate chip, cream cheese, caramel, walnut, raspberry swirl and candy cane crunch) for Christmas. The brownies were very moist - more fudgy than cakey - and VERY, VERY sweet. Our family liked the original and raspberry swirl flavors the best. If you know someone with a SWEET tooth . . . AND you want to get them something UNIQUE . . . AND you want to do so safely and conveniently . . . then Fairytale Brownies are a great gift option. Convenient online ordering.Huge variety of gifting options - flavors, combinations, prices, etc.Free shipping.Each brownie is individually wrapped.Who doesn't like brownies???

We just received a "Thank You" box of brownie Magic Morsels from our neighbor for helping him with a project. We dove into the box soon as we got it! These morsels are great! Just enough to satisfy a chocolate sweet tooth! Ill remember them for gift giving time. They are a perfect treat package!

I got to retry these brownies and must say I, was extremely happy. I originally was sent as gift a box of the mini they were ok but having tried the larger size omg! Good. Moist and each brownie taste as it's labeled my favorites are raspberry and toffee. This company has excellent customer service. I Look forward to sending these brownies as Holidays gifts.