El Tapatio - Willow

Visited this place for a rehearsal dinner event. Staff was pretty good and food came out quick. They have this amazing tasting queso cheese dip that was very rich and creamy. I ordered the taco salad with steak, shrimp, and chicken and it was delicious. Their jaimaica juice was fresh and didn't taste too sugary. My friend ordered their green verde chicken with beans and rice and it was tasty. Downside it was too salty for my taste. Overall a good dining experience.

The good bad and the ugly. So let me tell you, I had extremely high hopes for a decent Mexican restaurant in town.For Appetizer, we order the Guacomole Ranchero. It was half an avocado chunked up with some dried up cilantro, onion, and tomatoes. I tried to make it better by adding a bit of lime and salsa to it, mashing it up to at least rehydrate that crusty cilantro. We also ordered the Chiles Toreados, which was to have jalapeno, poblanos, and onions, not one onion in sight. Dinner: Steak Tapaquenio was dry and absolutely tasteless. My husband ate a few bites and left the rest. This was served with an enchilada that my husband swears had straight up Campbells Tomato Soup as a sauce on it also came with a dinner salad the dinner salad was a bowl of iceberg with one slice of tomato, one slice of green bell pepper and one ring of red onion served with a bag of Ken's ranch dressing and a side of some sort of shredded white cheese.Camerones Coctele was pure regular American cocktail sauce. No broth, no pico, no lime, no hot sauce. The avocado was served on the bottom of the coctele HALVED. I literally had to cut it up in the cup to be able to eat it. I added the juice of 5 limes and 1 lemon slices to make it simply paletteable. This was the only thing that we finished 100%.Enchilada Suizas. There is not one thing good about these. The chicken filing was served cold, dry with zero flavor. The tortillas that they were wrapped in, I think, very well may have been uncooked. I'm not sure what sauce was used, but I can assure not 1 single chile, onion or tomatillo was used to make the sauce that was slathered all over these. It had a weird chemical taste. Needless to say, I left 2 of the 3 enchiladas uneaten without requesting a take-home box. $60.00 for dinner completely wasted. Lesson learned we will NOT EVER go back. ICE TEA was fresh brewed, soda from a fountain, chips and salsa were decent. Just not decent enough for us to return.

Not the best and not the worst Mexican food I have had in my lifetime. It was flavorful and hot but just was not what I was craving. The chips and cheese dip were excellent and the service was second to none.

I hated the burrito I got. My guacamole was very tasteless as well. I wouldn't give it another chance.

Very good, fast mexican. Service was great and food was good. I got the chicken nachos and they were very flavorful. Boyfriend got the chicken chimichanga and he enjoyed it. Would come back.

No... please stop! It isn't very good food and definitely isn't Mexican food... and it's mostly not the restaurant's fault. They are just providing what sells.

This is the most amazing place to eat. Great food. I've never ordered anything from here that I didn't like and I've been eating here for over five years. Queso is always hot and delicious

This was pretty good Tennessee Mexican. Nothing special but the food was good and the prices were really fair which I always like. I had the nachos grande and they were very tasty. I would get this again if I went back.

We were in the area after visiting Burgess Falls & were starving from the hike. We were trying to decide between this place & Cinco Amigos down the street. This place looked a little better on the outside & there were more cars in the parking lot. We walked in & the female host seated us. She wasn't very friendly but it didn't bother me. Our server was very friendly and attentive. We looked over the menu & decided on the shrimp chimichanga for $8.99 & Phillip picked the fajita that comes with chicken, steak & shrimp for $12.99. We also ordered a hot tamale ($2.99) to split because the menu states they are "homemade" or I guess "restaurant made" in this case. The chips & salsa were good. I liked the chips because they were the thicker kind of tortilla chip. The salsa had a great, fresh flavor with a heat at the end. I would like it a little chunkier & thicker, it was runny. It didn't take but 10ish minutes for our food to arrive. The shrimp chimichanga comes with Pico de gallo, sour cream & guacamole on top. It's served along side rice & beans. The rice had a garlic powder taste which I'm not sure about. The beans were the usual Mexican restaurant beans. The guacamole had really no flavor. I put some salt on it but it wasn't the best I've had before. Onto the shrimp chimichanga. It was loaded with shrimp which I enjoyed, the flavor of the cooked veggies inside was just okay. I would like a more grilled taste from the contents of the chimichanga. The hot tamale was pretty good. I liked the sauce on it & the size was great for the $2.99 price. I'd actually would've liked to just eat two of those for lunch. I tried some of the steak, chicken and shrimp in the fajita. The steak was very dry, as was the chicken. For $12.99 it was really disappointing. If you pay with a card they'll bring over one of the Squared iPads & swipe it in front of you. You'll then pick between 15% 20% 25% gratuity. It's a little awkward picking that as the server stands over watching. Overall I enjoyed the tamales & the salsa & chips. The main entrees were a bit lacking, especially the fajitas in my opinion.

I ordered DoorDash here because I can't leave work for lunch. My Hawaiian pollo, with tip+delivery-discount was almost $35 - just the entree with added shrimp and a side of guacamole. When it arrived, no chips and salsa. I saw on the order menu for DoorDash that to get those was $3 extra. Since expecting to receive them, I didn't want to have two orders when one order would be sufficient. When I called the restaurant, I asked if there were supposed to be chips and salsa as I wondered if the delivery driver had enjoyed those. I was told only sit down customers get chips and salsa complimentary with their order. Hmmm, doing the math I spent $35 to eat and no small bag of chips or small styrofoam container of salsa. Cheap b*****ds.I invite every reader of this review to dine in and order a soft drink while enjoying endless chips and salsa. Then go eat somewhere else; of course, please pay for your soft drink and tip your server.