Winton & Associates

Our home is a Winton-designed home, and we love it! The many years we have lived in it have been wonderful, and we have no complaints whatsoever! The flow, design, and architectural details make it a a true jewel. We have been recently in contact with Winton to do a renovation to a house we own, and they have been approachable and extremely professional. We look forward to working with them very soon. Our current residence is proof that they take pride in their work from beginning to end.

Nice homes, but horrible warranty. Nothing has been fixed correctly. Stucco cracking in the same places that they have already addressed. Cabinets that don't work, toilets installed canted to the left. Lighting cans coming out of ceiling, master bathtub not installed correctly, the fist fix was to spray foam under in, did not work. High price to pay when you cannot get the things that need to be fixed taken care. Ana in the warranty is really bad at getting back to the customers and nobody seems to care.

This review is for their warranty service. They don't honor it. They avoid it. We bought a brand new home and have made multiple requests for repairs. They come, look at the problem, and never return. Never explaining what is happening. Now, we likely have mold. I spoke to several neighbors and they all made similar comments without prompting. If you are buying a new home, please don't purchase a Winton home based on the warranty. Get an inspection done on all home purchases, regardless of new or old, and hold them accountable before you sign. Make sure you at least get a roof inspection. I have heard many complaints about neighbors' roofs. We will never buy a Winton home again and I will never recommend them to family or my large set of coworkers.

Ok so I was tricked into believing they wanted to fix the problem they created when they built the place. That's on me. I won't be tricked twice.This builder is not your friend - he is you lazy uncle so look at others and do a genuine comparison. What you pay for is not what you get so be very cautious when considering a home from this group.

Poor quality homes that are not made to last. They say they warranty their work but, they prefer to give you the run around instead. DO NOT purchase a Winton home.

My husband and I bought an Accent Home last year. I can honestly say that we regret buying from this builder. Prior to us closing on our home, they were incredibly helpful. They were given a list of things to fix and we were given a promise it would all be taken care of. It was all lies. A lot of the problems they claimed they would fix, never happened. If they did, the work was sub-par. We have spent the last 5 months battling with them. If you don't like random strangers in your home, think twice. If you value your possesions and don't want them covered in texture and paint, think twice. It's understandable that no home is perfect- these guys are incapable of doing even just an 'okay' job after you give them a second opportunity to fix it. It's very sad and frustrating to be treated this way. As soon as they got their 140k for our home, they stopped caring. The owner's or investors of this company should be embarassed.

customer service, the lady that picked up the phone hung up on me. I keep calling and she just hangs up on me.

Lamentablemente esta compañía nos hizo fraude , nos mintieron en todo se aprovecharon de el mercado para revender la casa y la cual se tardaron más de un año en comenzar nuestra construcción , en cuanto cancelamos entonces si la terminaron en dos meses la pusieron mas cara y no les importo.en nada que mi familia estaba ilusionada esperando por fin que nuestro primero hogar fuera terminado y entregado como estaba en el.contrato . Honestamente no lo recomendaría a nadie jamás . Esta compañía es ventajosa.

Since Mr winton left the company doesnt have any respect for clients, Mr winton built me a $600,000 dlls home in 2010 and also owner financed a $245,000 dlls home in 2018 both payed off, Brianna Concha is a worker there treating people like trash and with no respect sometimes ,the problem is that she thinks she is the owner since Mr Winton left, i have a lot of respect for Mr andy Winton but not for the people in front of him especially brianna, she disrespected me a lot of times ,very rude with people and she is doing the best job for people to not comeback to winton homes again, i have tried to contact anybody to talk about this and other things i need but they block me everytime ,is ridicolous how they work togueter to not get you to Mr winton, i have tried to talk with one of Mr Winton suns or other persons above them but nothing happens ,dont built any houses with winton homes because you will get the same treatment from this people, the solution i got from them is to write a letter to Mr Winton with my claims really? i will send a letter to mr winton directly because i know they will not do nothing, i dont recomend Winton homes not for Mr Winton because i know him pretty well and he never will behabe like that, i have a lot of respect for him because before he listened me and gave me a great service,the main problem here is that he isnt there anymore and people there think they are the owners doing whatever they want , i payed off both houses and i get this service, dont do any bussiness with them without talking directly to owners because you will get a nasty service and they dont care , i will wait for Mr winton or a sun of him to seat down and give me the service i deserve but if that doesnt happen people there will treat you like trash whenever they keep being empowered by owners who dont know whats going on.

We moved into the Piazza Escondido condo/townhomes on October 9th, 2020. Winton & Associates are the builder of the entire community on Escondido DR in El Paso. They had just completed a 2 unit condo building. Both units had 2 bedrooms We purchased the first floor unit in October. The day we moved in we found out that the builder had rented the upstairs condo to his son and his family which included 2 small children and a new born baby. We had no issues at the beginning, however, after a couple of weeks, the children spent most of their time in the upstairs condo, running and stomping and screaming and yelling non-stop for hours, sometimes until after 9pm. The insulation between the two floors is minimal. After putting up with this for several weeks, we sent a complaint to the Winton Office asking them to do something about the noise. We were told there was nothing they could do, and didn't want to "rock the boat" because the owner of the unit was the builder who is part of the Winton Group. After another week or so, we sent a letter directly to the builder with details of the noise. Because the community has an HOA, we noted the 6 HOA Rules that were being violated by the tenants in the letter we sent to the builder. It was once again ignored. Next, we had the property management company send a Violation Notice from the HOA Board to the builder and the renters. Nothing changed - The notice was ignored. The children were still running, screaming, stomping non-stop. It was unreal. We had to turn our TV speakers up to 100% volume just to drown out the noise. We began recording the noise on a nightly basis. The recordings were sent to the property management company and the builder. A second Violation Notice was sent to the builder and the renters. Once again, nothing changed - This notice was once again ignored. In fact, the noise levels got louder and more frequent by the day. We've complained to our HOA Board and the property management company weekly. Recordings of the noise were sent to the HOA Board as well. Our HOA rules are very clear on what action needs to be taken in a situation like this. However, everyone is concerned because the owner of the unit it the builder. So, we're sitting here, after almost 5 months of this daily/nightly nightmare, and nothing is being resolved. Long story short, steer clear of Winton & Associates. All they want is your money. As soon as they have it, they because worthless. They continued to ignore the situation, because it involved "family members". We would never ever recommend them to anyone. The property management company and our HOA Board have brought in an attorney to begin eviction procedures to get these people out of that unit. No thanks to Winton Associates!