Whitehead Chevrolet

Worst company in town, rude and dishonest.Do not recommend. Threatened to fight my senior citizen father then the owner went to his car and grabbed his gun in order to scare him.

You know how you always look for a business that will "treat you like family?" That's the Way Doug and his crew treated me in my experience with Whitehead Chevrolet, here in our tiny town of Truth or Consequence! I went in to rent a cargo van; not only was the van clean and wonderful to drive for a little senior lady like me, but the rental process with Josh was super quick and easy. I drove to Nevada to pick my stuff up from storage, and my brother and his friends packed it for me, but when I got back here to town I realized I had no help unloading it. Talked to Doug and he sent his family crew over to UNLOAD IT FOR ME! When I tried to pay them...THEY WOULDN'T LET ME! Will never forget this kindness and plan on bringing all my vehicles in for servicing from now on.

Great small town dealer. We took our 2016 Buick Encore in because it was making a funny sound. We all thought it was the wheel bearing and would be covered by the warranty. It was not the wheel bearing at all. The air dam under the front of the car had come loose and was flapping at highway speeds. O wanted to just remove it, Mr. Whitehead the owner of the dealership explained to me why this would be a bad idea. He gave is our options and when we made our choice he did not try to pressure is into the higher cost option. It is hard to find an honest dealership, much less the owner that will go above and beyond. Thank you Whitehead Chevrolet and Mr. Whitehead!

My 2014 Chevrolet Cruze was chirping/screeching as I drove into town. At first, I was told it was a bad belt, not to drive it at all. Diagnostics were then run on it and I was informed the engine had a serious problem, but they didn't have parts to fix it. With a smile, the mechanic told me to drive back to Santa Fe as fast as I could. When I asked why that was funny, he said no reason. So, I drove all the way back to Santa Fe with my car screeching loudly the whole way. Now I realize what I was told to do by this staff member was not only dangerous, but could have resulted in serious consequences for me personally. Is this the industry standard? I am so embarrassed to drive a Chevrolet! I feel like since the car is under warranty, this was Whitehead's way of trying to weasel out of the repair job- all they had to do was get rid of me and I instantly became someone else's problem! Never again!!!

Great local dealership. Been using them for two years now. Never a problem getting repairs done here. We ask for detailed pricing and always get it. No problem getting warenty work done. Won't take my cars anywhere else. Staff is always friendly and professional.

If I could give in no stars, I would. In the past, they may have been better, but they seem to judge you by the year and condition of your car, and treat you accordingly. They took off my glove box and pulled 6 or 7 fuses out to diagnose my car, and then called me to pick it up after spending 10 minutes on it. They did not bother to re-attach the glove box or put the fuses back. I had gone a couple of years earlier for an oil change and the manager was rude and belligerent, something I have never experienced before in all my years of getting car work done - (50 years), so I could hardly recommend them for anything at all.

Won't waste my time again at this dealership. I agree with the last review, their promotion was just a scam.

They are currently running a very misleading promotion. My husband drove 150 miles for nothing. There were people there that had driven even further and were equally upset and confused. Beware, if you get a game card in the mail and it shows you have won money. My husband walked away with $1.00 from their consolation prize and used most of a tank of gas for the trip. I am confused as to why this business in running the promotion and pissing off potential customers in neighboring counties. If they will scam you on this........?????

New to the area, we needed a reliable auto mechanic for our vehicles. After two very unsatisfactory experiences with this enterprise, we now take our vehicles elsewhere for service. On both occasions we brought our vehicles in for routine maintenance and were told that specific and costly repairs were required after the inspections were performed - and this after TWO WEEKS of having each one our vehicles out of commission while in their shop. We pulled both vehicles out and took them to two other mechanics for diagnosis; neither one could identify or confirm the issues claimed by Whitehead which had set us back nearly $1k for their inspections. We had the repairs performed timely per the recommendation of the new mechanic, and everything is in working order - and for several thousand dollars less than what Whitehead estimated. When we contacted the business to report our findings and provide them an opportunity to discuss / support their position - they did not respond. Strongly recommend you go for a second opinion before you commit to work by this business.