US Post Office

So once again the post office has proven its incompetence. Starting with their carriers. If you can't get a parcel locker to open don't worry they'll talk to you like you're stupid and don't know how to work a key. Then the carrier will come to your house and accuse you of breaking something. Management is dog shit. They'll call you right away but if you want to try calling them back. Good luck.

Bernie, the guy at the window is an unbelievably rude guy. I have experienced him on several occassions. Not only is he unbelievably slow, no matter how long the line is, he seems to spend his days in utter boredom and working it out on customers. Yesterday he was refusing to take my envelope, tossed it back in my face and told me to go find another postoffice. I wanted to drop off a padded envelope with a little handknitted sweater for my newborn granddaughter in Belgium. He ruined the whole experience for me. He obviously does not understand the concept of customer being king. This is not the first time. That man is not suitable for dealing with customers. I will take this further up.

I am disgusted at all of the self important people that were complaining during the height of covid. Issues abounded all over the country with employee shortages due to covid sickness (NOT laziness!!!). When you have 25 employees to deliver to 20 routes, what are you supposed to do when 15 of those employees call in sick. Drivers are limited to 12 hr work days by contract. By comparison, truck drivers are limited to 11 hour work days. This is NOT an office job where you can sit in a chair for 16 hours. Hire more people? During covid? Go ahead and give that a try. Drivers were all working overtime. Drivers were brought in from other locations. This was a national crisis and should not be blamed on any one post office. Wow.

One of few post offices in Las Cruces. The parking lot gets full and the line is long before closing. They do sell packing supplies and rent mailboxes.

It is Christmas Eve and I was just told by a carrier running parcels that the REASON MY ENTIRE NEIGHBORHOOD HAS NOT RECEIVED MAIL IN TWO DAYS is because "the rural carriers keep calling in sick." Myself and four neighbors were out at 845pm last night WAITING for Xmas cards, parcels, etc. This is NO EXCUSE. Get your post office in order. I will escalate this without a doubt, and two neighbors I talked to will as well. Letter carriers are out until 9pm all over the country on Christmas Eve and you ARE NOT CAPABLE OF DEALING WITH CALL-INS? Get it together or find another line of work. I am also a public employee dealing with the "peak," dealing with COVID, and working 16 hour days to provide a guaranteed service to people. What in the hell is wrong with you?

I placed a hold on my mail for a couple of weeks (through USPS.com) and despite all the hoops I had to go through to get this process approved, the notice never reached this post office. The postal carriers kept delivering mail to my address and the staff here did't have any answers for me. It doesn't matter now but if I have to do this again, I'll go in and fill out a form and make sure someone processes it.

Thanks for always making security your #1 priority. Outstanding job, guys!If you're anywhere near this USPS, make sure to pick your mail up... apparently closing mailboxes is just too much work.

I really love our Las Cruces Postal Service! I live downtown and do most of my shipping and pick-up at the Las Cruces Avenue Building. Staff members are pleasant and extremely helpful. We have a number of postal delivery staff that seem to rotate, and I give them so many kudos for being thoughtful and informative...and who often go out of their way to make sure I've received a package from the other side of the world. I so appreciate all of you! Thank you for always being so responsive!

Had 8 catalogs plus two regular mail envelopes that were not mine. Called commerce post office to have mail person pickup at my home and deliver to correct address. Was told to take to mail drop, I can't disabled. Said, mail carrier would stop by to pickup, following day. No one showed up. Thursday no mail, called, no one answers phone. Direct me to someone that can help. Thank you

I hope for the love of god any of you never have to go through this specific USPS. Good luck getting your package delivered the same day it says it's supposed to. The drivers who work there mark a package as delivered even if it's in a completely different zip code from where it was supposed to be delivered. USPS is a terrible service that is only worsened whenever you have terrible post offices like this where the employees are just looking to get out early and not caring about getting out the mail to people who need it. Please shut this place down