Turn around
Contract
Clearly she doesn't know what's on her contracts
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Fake accounts too
Others she has done the same thing too
The shoes?
Full review
Another one
Full review
Another
She speaks english and then she doesn't
Hope B.
Jul 26, 2023
Absolutely loved this place! Just celebrated my son in law's retirement ceremony! Mrs Indy and staff was super sweet and customer focused! The event center was ready, atmosphere was set for the party/celebration! Food was great and drinks were readily available throughout the entire event. Most of the family and friends came from CA, VA, HI, Tonga etc...we had a great time and we thank Mrs Indy for her superb and excellent customer service in taking care of all the details. All we did was show up and had a great and memorable evening!Thank you!!!
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Marlenne R.
Nov 15, 2023
We just had our wedding here on 11.11 & let me just say this ballroom was the best one I could ever have chose! The detail & decoration is beautiful and our loved ones fell in love with everything! Our coordinator was so attentive to our needs and made sure we were well taken care of. We felt safe & secured with everything! The DJ was super sweet! Food was delicious!! It was just simply amazing & I will always cherish this day & ballroom thanks to your team! 1000/10! Loved it!Book your next event here! It's totally worth it!!
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Kenneth S.
Oct 14, 2023
Beautiful venue , nice, elegance, great customer service, cake, catering.... Everything was great, recommend this venue with affordable prices.Thank you Turquesa Events!
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Indira Q.
Oct 14, 2023
Affordable prices, interior vintage garden hall, for wedding, quinceañeras, anniversaries, graduation and more... Great costume service and beautiful venue.
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Edwin M.
May 23, 2022
Stop and please read. DO NOT plan your special event here. I would like to be very clear on my experience from beginning to end since this company felt the need to completely point the blame on my wifes review and not take ownership of their actions. They didn't even say sorry not once!!! My wife and I went to this place in search of our wedding venue. When we got there the place looked nice and we spoke to the Lady owner. We spoke on pricing and expectations because we liked the way it looked. Before we decided to go this would be our venue I asked the lady do you have AC in the building because the place was very hot n the LAST THING I want is to be really hot and sweating during the wedding. The Lady owner promised us that she would be getting refrigerated air and that we will have it for our wedding. We also asked if my bride would have somewhere to change into her dress there. The Lady owner said they don't have a dressing room but she will clean and decorate her office for her on her special day (her words we didn't even ask for that just if there was a place to change) and that's where she would change. Those were her promises IN ENGLISH she made to us to get us to proceed with signing the contract. We signed a total of 2 contracts with the rules and regulations. 1 month before our wedding I asked the Lady owner if they got the refrigerated air and she said no but she would have all the ceiling fans on and you wouldn't be hot on your day. 4 days before the wedding we had our rehearsal and guess what the place was hot again and all the ceiling fans were off. I asked the lady owner if they would be on at the wedding because the rehearsal was very hot and she ensured that they would be on. Day if the wedding I walked in and they had the fans on and pointed to where their employees worked but the fans over the dance floor where we got married and took pictures were off and what I didn't want to happen is what happened. I did everything to abide by the contract and our agreed conversations with the lady owner. No where on either signed contract does it say No beer bottles. No glass. Cans Only. Nothing of that nature. The contract actually stated and was agreed by us that there would be no liquor bottles at the tables. The lady owner asked us if we wanted bottles to be allowed at the guest table or not. WE SAID NO. As soon as we got to the venue they turned the three coolers of beer away. When I asked the staff member why the employee there said NO BOTTLES LOOK AT YOUR CONTRACT. Just as rude as she could be. Which set the tone of service for the night. I responded that the lady owner never said that nor did I see that on the contract. She said well go check your contract. She refused to show me the contract that she was reading from. I was not worried about getting the contract. I just told my guest to get cans. It was agreed and in the contract that they will not allow liquor after 9pm. They turned my guests' liquor away at 7pm so then I have to go back and ask that and the same female employee tells me that it's actually at 6pm but they let people bring in liquor for an extra hour. My wife and I and the Lady owner only spoke about the one time which was 9pm. I sent mass messages to my guest before the wedding on that rule and we abided by that. You can only imagine my confusion and frustration at that point with the rule changes and broken promises and the rudeness and having the contract be thrown in my face when I just asked a question. If it wasn't for my guest that night could have been a complete disaster. I paid $5700 at least have the fans on where we are getting married!!! Side note: at rehearsals my wife had asked a question and the lady owner was in her office and must not have seen me but when my wife asked her question to the staff the lady owner rolled her eyes which I saw. After the wedding we were looking for the second contract because the first one didn't say no bottles and it may have said it on the second. We had a lot of stuff from the wedding so it was misplaced. We asked the lady owner if she could provide us with a copy and all of a sudden the lady owner no longer speaks English when she was the one we were doing business with IN ENGLISH. She completely dodged our calls and she forwarded me to a guy who claimed to be her husband. We asked for a copy and he said he would call us back because the contract went to the accountant. While waiting for him to call back My wife tells me that not only was the office not decorated which the lady owner offered to do but that they didnt turn off the camera WHILE SHE WAS CHANGING INTO HER DRESS. My wife asked them to turn it off but they did not do so. My wife was very uncomfortable while getting dressed and had to do it in a corner with her back turned. That really upset me. They did so much more wrong but Im limited.
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Rated: 3.8 (10 reviews)
Party & Event Planning, Venues & Event Spaces, Caterers