Trust-properties/Frilc

The owner of this company has no tact or customer service skills. I took a video of my home and sent it to her upon moving in. She said she couldn't open it so i put it on you tube. I wanted to have proof of all the damages my rental had and didn't want to be blamed. They did not give me a check in sheet so i emailed thru the website, texted the owner and emailed her. They only fixed a few things in the custom home. I'm sure she is getting paid a load of money and if the owners lived state side they would see how they are being swindled by her. My deposit was short $300 when i moved out. She charged me $150 for a hot tub that was badly damaged by last tenants and was not up to code in the first place. My handyman told me to unplug it and turn off the breaker as it was a shock hazard. The top of the hot tub was old and tattered. I told her and she said hers was like that too. When I moved out i told her that i didn't use i and the water in the tub was from leaky cover from all the rain. No reply of course. The other $150 was for cleaning. I cleaned That house top to bottom, had rugs cleaned, sent receipt, and had the yard landscaped. She Kept another $150 for that. I even moved out early so that her new tenants could move in before the end of the month because they had to get out of their home. I WOULD NEVER RECOMMEND THIS COMPANY TO ANYONE. GO SOMEWHERE ELSE PEOPLE, IT'S NOT WORTH THE GRIEF.

AWFUL SERVICE. If you are ever thinking of renting from them. RUNNNNN. I dealt with Angela and she is very unprofessional. she yells at me on the phone and called me names. ignores my call when I tried to pay my rent and answered from another number. and does not know how to communicate. a very mean woman. Does not respond to emails. only Rented with them for a year and it was a terrible expirience. Do not recommend. When I called to cancel my lease i would get the run around and she claimed she was too busy for my "problem"

Run away!! Do not do business with Trust Properties. They are unethical and untrustworthy. I rented my property through them and my experience was horrible especially dealing with Angela, "the agent". She failed to communicate issues regarding my property and failed to inform me of the break in lease by the previous tenants. She took it upon herself to lease my house for another year without consulting me. When I confronted her about this, she told me that she did not have to tell me because she was my agent. After speaking with the tenants they were not impressed with her or the company. They have poor communication skills, they don't own up to their mistakes, and are unethical. I would give them a ZERO rating if I could. READ THE CONTRACT FULLY AND DO NOT RENT FROM THEM OR USE THEM AS YOUR AGENTS. THEY WILL TAKE ADVANTAGE OF YOU. FIRING THEM WAS THE BEST THING I EVER DID. Oh and if Angela manages to get another contract before you fire her; she will charge you for the entire contract. BEWARE!!!

If you are thinking of signing a lease with Trust Properties please RUN FOR THE HILLS instead. I have never had a worse experience with any other property management company. Angela, the owner, is not only short and rude but extremely unhelpful. They will try anything to try to get more money out of you. When I have a maintenance emergency, she will not try to speed up the process. I literally have to reach out to the owner to get any help at all. She will try to direct you to the website for everything in order to avoid helping you herself. Greedy, rude, uncaring. If you are an owner PLEASE do not give your contracts to Trust. Your tenants will thank you.

This is the worst property rental business in the city. If negative stars could be given, that would be the case here. It has been 2 years since I have rented from them and just now had the thought that maybe I could find them on Yelp. The owner was awful to deal with and a very unreasonable person. When I say unreasonable, I mean that she was rude, mean and nasty with her snide comments on pretty much anything you say to her. I would rather live in my car then rent from these people again. If you are thinking about it, please reconsider.

there is no negative so i cant place a star do not rent from these people (angela) she is the worst manager ever and they do not fix anything !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!the people that rented there should get together and sue them .