TruFit Sunland Park

Sometimes I drop off my nephews. The place is always clean. I'm not too sure what the girls name is but she is new very sweet and polite she always greets me and makes the little ones feel very welcome

Horrible experience! They cancelled my trainer contract then restored it after a long fight but only gave me two sessions from the 8 I had left. And they are not cheap.The trainer I had was great. Corporate is horrible, all they want is your money and don't care about fixing issues that I constantly had, including over charges back in November. And never want to take your calls. upper management sucks!! Very dirty place. they don't clean nor the gym nor the bathrooms DO NOT GO THERE! Stick to local gyms not these corporate gyms that suck!!!!!

I've been going to this gym for three months now since I moved here to El Paso - it's sort of an odd location being attached to a mall, but the place is HUGE! They have a free weight section, a lifting machine section, an area with a bunch of TRX stuff, lots of CrossFit type things (jump boxes, wall balls, rowers, assault bikes), lots of treadmills, and an area with turf.They also do classes although I personally have never taken any, other than cycling. It was a decent class with brand new spin bikes. It's a brand new facility from my understanding, so everything is working and is clean. The locker rooms are always clean, and they have a working sauna now that Covid restrictions have eased. My kids love the child care (which comes at no extra cost), and they ladies there love on my kids and remember them always! They have child care from 8-1 and 4-8 on Monday thru Friday and 8-12 on saturdays!

Do not get a membership here! Joined in May 2020 before the gym first opened. I serve in the ARMY and when I received orders to leave El Paso I talked to the membership rep QUINTON on three separate occasions about the cancellation of my membership AFTER I had provided him with my orders. He assured me each time that it was taken care of and I would not be charged for myself or my wife since were leaving due to military transfer. Fast forward to April May and now June we have been charged. I even called back in May and talked to a new manager named ROCKY who told me to email the orders because the old manager he had replaced never turned in any of the request for cancellation of memberships and that's why he had been fired. One month later I call back and I'm told ROCKY is No longer works there now and I can't talk to the new operations manager because they haven't replaced him yet.

My husband and I ended up getting a membership here due to its close location to our home. The gym is beautiful interiorly, it is two stories and has several machines to workout on. On the second floor you will find the boxing classes, zumba classes, boxing, cycling and other classes. These are usually included if you upgrade your membership. They offer three types of membership, one with the solo gym included, the second has the gym and classes included and the third one has all the previously mentioned plus some personal training classes.The gym is always clean, and I like the fact that there is a separate small women's gym. This is where I spent most of my time at and has everything I needed.The reason I am giving this location three stars is because of the service. The service is terrible, the front staff will not greet or acknowledge you after you have signed up. They ignore you when you have questions, always on their phones..its so unnerving. In addition, good luck trying to cancel. They will make it extremely difficult for you to cancel your membership. So make sure you read between the fine lines when signing up and ask the proper questions.

Decent equipment, decent price, plenty of people as you would expect for a big gym. The main reason I switched to this gym was because it offers a sauna. the sauna however, was a huge disappointment, it barely rises above 95 degrees, you have to be inside for at least 20 minutes before you start to sweat.

I would stay VERY FAR away from this place. The policies regarding memberships is essentially a scam engineered to farm $$$ from people who accidentally walk in and sign up expecting a business run by professional people. There are so many better gyms in the city you could join that wont attempt to shake you down if/when you decide to leave. This is by far the most poorly run gym in El Paso. I've had two membership agreements with them. The first one was before I moved away from El Paso in 2021 and they basically held me hostage without wanting to cancel my account back then too. My experience in 2023/2024 sadly is not new, it's a continuation of the same thing I experienced in 2021.Fast forward three years later, I was convinced to give the gym another shot while I was home for the Thanksgiving holiday. I was told $1 for the first month, $36 for the second, and my account would be auto-cancelled. My card was being declined and I didn't know so instead of canceling my account they kept racking up charges. I've paid this gym $158.74 to work out for 4 days at the end of November.I will say the staff can be really friendly but at times unprofessional. Unfortunately they are also tasked with enforcing these business policies that I would expect from an overseas company who operates with the sole purpose of scamming people.Will be on the hunt for a reputable establishment I can join on a short term basis for my future visits back home to El Paso.

The "sauna" is mildly warm. The floor is insanely busy and there is not enough equipment. It's set up mainly as a cardio gym. It makes no sense how a gym this size only has one cable machine.

Don't join - this is a scam. I signed up on the pretense that I could start my membership for $1 and cancel anytime with 30 days. I cancelled my membership day 2 and was informed I would be charged the next month fees because I have to give 30 days notice of cancellation. Then on month 2 I was charged an annual membership fee of $82. Be aware of what you sign!

Air conditioning is out again, no one seems to know when it will be fixed. Last time it was out (in the summer) was out for two months. Attempted to contact the district manager via email. He never responded. Typical of their crappie customer service/management. Definitely would not recommend to anyone looking for a gym.