Total Auto Repair

If I could leave negative stars I would. This shop has kept my mother's car for seven months with no work done. They kept lying about it's whereabouts and stated they had taken it to the dealership to have codes removed. When we called the dealership, they informed us that they had not received the vehicle ever. We had to have a police report filed and police escort taken to retrieve the vehicle because they would not release it. This is absolutely the worst experience I've ever had with any business and cannot recommend them unless you basically want your vehicle to be stolen by them! A copy of the police report is included because they are claiming it never happened

BEWARE!!! MINUS RATING! It started out good, spoke with Rudy who was very informative about the work, paid $2k for parts to be ordered for my 2001 Mercedes; got a receipt and itemization of the work to be done but then no communication afterwards. They wanted to move my car to their Paisano location because of some issues with the Montana location. Thank goodness I preferred to bring it home until all the parts came in and they would begin work. I have called, left messages- spoke to Rudy once after almost 6 months they have not received all the parts said he would check and call me back. It's been another 3 months and despite leaving messages Rudy has not returned any of my calls. I'm beyond disappointed! Now I will need to hire an attorney to get my $2k back or the parts they supposedly ordered for my car! UGH so frustrating.

Good service!When they fixed mi exhaust pipe, it was quick and well done!No need to go anywhere else.TOTAL AUTO REPAIR is a good place to go.

I took my truck to get the lock on my door fixed. They charged me about $447.00 just for that. I thought they were going to fix it correctly so would not have to worry about it at all. Make a very long story short I had to go back because the lock fell again. Then they charged me another $387.00 I believe to do what they should have done in the beginning. Just as before, the work is shoddy. I have to push the door by to help it open and I can wiggle my fingers outside the door when the door is closed. There is a large gap. My truck can get stolen easily. I do not want them to work on my truck anymore. They wanted a review I will send one to BBB. These people ripped me off. They did not know how to do the work. I am out close to $800.00. Now i have to find another shop to fix the mess they created. I agree wholeheartedly with the other reviews. I advise the public not to bring their vehicles to this place.

This is the worst mechanic shop ever I had the fuel pump and it was done since April 2023 they supposedly changed the pump 3x it's leaking gas so I just send it to another shop to fix their mess . By the way they don't answer my calls any more & their 2nd shop on Montana is closed. Therefore don't take your vehicle there you'll regret it

This place sucks dont ever go here they lie about your car being fixed it's been there already a few months and I've been waiting they've been making excuses they lie don't go here horrible place bad service.

Don't come to this shop!! , they will not do their work right and they will charge you lots of money for a shitty job that won't get done right, then when you go back for a refund they don't wanna give the money back and they block you because they know the sketchy stuff they do .

Worst auto repair ever !!!! They scam charging you lots of money for a job that won't get done correctly. Later when you find out it wasn't done right after paying extra for getting their mess fixed, they block you . Don't come here !!!!

Car was overheating & I had changed the radiator myself not 6 months prior, so I decided to take her in for a diagnostic, $120. Stupid high as far as tests go but whatever. To my surprise diagnostic came back that the radiator was busted. Warranty was still good on it so I decided to just pick her up & change the radiator out myself because DUH why would I pay for ANOTHER RADIATOR when I had one covered. Went to go pick up the car & pay the super high diagnostic & was charged $280 for my a diagnostic PLUS a test! What the f%#\ the difference between a diagnostic & a TEST is I HAVE NO F'ing clue! Super Pissed but hey my fault for not yelping before right?! Not to mention they tried to convince me to NOT use my warranty for a new radiator. I was like dude I got it BRAND NEW from O'Reillys. He's like if you go back to there you're just gonna get another shitty radiator. LIKE WHERE THE F$!! DO YOU GET PARTS FROM BRO?! Super shady. PLUS they took DAYS to get back to me about my car. WILL NEVER GO BACK TO YOU OVERPRICED CROOKS. DO NOT RECOMMEND!