Three Crosses Regional Hospital

Doctor sent a referral to them. I called to see if they got referral and was told when they get around to it they will look at fax! They were supposed to call me to set up appointment but have never heard from them. Here I am sick and can't find anyone to help me. I was supposed to go to Nephrology Clinic to see a Dr. Pinal. Guess I will never know how good she is. I'm also pretty sure they will never see this review but if they do they need to find better employees. I would stay away from this facility.

The service is absolute shit. Typical NM health care. Hardly anyone here and it's been over 5 hrs. Could have drove to phoenix and got real care. All this shit for a referral to someone else. Fucking lazy ass staff.

Excellent facility, everything is new, but really inferior medical staff. The ER Doctors, the surgeon ( especially Dr Robinson), and the night shift radiologists are flat out incompetent. I was treated there 4 times in the ER and admitted once for a few days. On only one of those occasions did they correctly assess and treat my internal problem, which was quite serious. Finally went to El Paso to find a good surgeon.

ER is greatFollow up is non existent Try calling drs...all the same phone # and no human to answer the callsHome health care was ordered 5 weeks agoHave heard from no one despite follow up phone calls groveling for help

I can not say enough about how wonderful this hospital was to our daughter. They took the time to get things right and make everyone feel seen and taken care of. During a week that was full of exhaustion and worry for us they showed confidence and care. The way my daughter was looked after and the way we saw them look after everyone else was something we have not seen at any other hospital. They care about the patient expierence and that little things can make the world of difference when someone is sick. Special shout out to our Surgeon Dr Robinson and our nurse Elizabeth.. there were so many other people that were so important to her care but I do not have all of their names. All I can say is Thank you!

Nothing but rude people here, do not seek any care here. They do not treat people with dignity whatsoever. Experience was horrible

Poor lazy nursing staff, especially on the floor; basically a feeling that "they just didnt give a damn. Do not ever go to this hospital.

Excellent care. Had serious medical condition. They quickly discovered blood clots in my lungs. Spent 3 days in their care. I owe my life to them. I do not believe I would have had the same diagnosis or treatment at the other 2 hospitals - I probably would be dead

Horrible Horrible Horrible! Understaffed! No regard to HIPPA as staff discusses patients just outside of rooms. We have requested medical records and they refuse to give OR records. Patient care is minimal and impersonal. Patients are treated as numbers and money in a bed. I would give this place no stars if able.

I'd like to say first that the care I received in the Emergency Room was fully professional. But, there's more to medical care in situations like the one I was in than knowledgeable, thorough and efficient service. The staff, primarily for me RN Kendall, RN Nikki and Dr. Romero, were informative, caring and friendly. The facility was clean and organized (as one would hope with a hospital!) and a safe environment for patients and staff.