The Hatch Chile Store

I received my first, but not last, order of New Mexico Hatch Chile from the Hatch Chile Store. I'm usually too hardened to be impressed with shipping companies these days but this Company really has their act together! I ordered Two Cases of Red Chile for the upcoming holidays. I was worried there would be some breakage (refer to my Monroe Chile experience) but The Chile Store uses a molded cardboard case that cradles 3 16 oz. Glass jars of Chile. The Company sells breakage insurance you can purchase, which I purchased but did not need.....No breakage whatsoever. Every jar was intact! The Sun Dried Chile I purchased is awesome. Kind of thick almost like reconstituted red chile powder but it's great! I added a bit of water because of the thickness, it was dense and I wanted Sauce. I will be ordering again soon. Customer service was friendly and helpful. See photos.

WeLived in Ruidoso NM for 31 years and recently relocated to Florida. It is nice with no snow but you can not find a good Hatch Chile anywhere. We have ordered a few time and have never been disappointed. Just got 5 pounds of roasted whole Chile. Arrived in perfect condition and we had rellanos that night and a green Chile omelette in the morning. Savored every bite.

Lived many years in Texas, and counted down each year until the big roasters in front of Central Market were filled with fresh hatch chiles. Those sights, smells and sounds get in your blood, and the roasted or fresh hatch options in much the rest of the country are pretty sparse. I tried to resist the urge to order from the Hatch Chile Store because it seemed so expensive and indulgent. Finally I caved and ordered a 10 lb box. Shipped overnight, the chiles were about the most beautiful I'd ever seen, fresh and big. 10 lbs felt like a good generous amount, and not so much as to be overwhelming to deal with. Didn't take long at all to give them a roast on the grill, peel, seed and prep for the freezer. So high praise for the store delivering on the promise of authentic hatch, trusted to be the heat level I desired. Is it worth it? Locally they're about $2.40 for a 4oz diced can, and look to be around $4 each via amazon, if the local is out of stock or doesn't carry. Those cans give you some hatch flavor, but are kind of sad, especially when only the diced version is available. The 10 lb box ended up being 5 lb prepped, or about 20 4oz freezer portions. Considering the cost of the shipped chiles and premium overnight shipping, that's about $3.40 each. So it's not the cheapest way to get your hatch on, but opening the box is exciting, roasting and prepping is a labor of love, and you end up with a much better product for a somewhat comparable cost per serving. As long as I'm far from Texas and the Southwest, come hatch season each year, the Chile Store will definitely be getting an order from me.

There was no such place when we went there. It might just be a business that mail orders only. But it's not a store you can visit.

I really don't understand so many negative reviews here. I've been ordering from The Hatch Chile Store for several years and never had a problem. They have a support team available whenever I call. Last year they sent me one of my packages wrong, but immediately replaced it without having to return the mistaken order. I always make sure that I'm receiving the new crop of fresh roasted green chile. This year I was on the website and the order page didn't look right showing me a limited chile choice. The drop box chat gave me the link to preorder this season's fresh new crop when ready. I'm New Mexican born and love my good green Hatch chile. Even my "gringo" hubby loves it.

I have the x-tra hot Cumbre hatch green Chile Fedex'd every year to CA and it arrives on time and HOT AF!! This Chile is legit and forget about the haters on here. Don't complaint about it not being "hot" if your ordering "medium"!? Duh. Thank you for your hard work in spreading Hatch NM love across the USA.

My fresh chilies were not fresh and when I told them they wanted me to pay for shipping of replacement chilies. Do not order from this company.

Unfortunately, this business took my money but never shipped the chiles. I had to reach out to remind them several times, and they decided to address me rudely, refused to apologize, and then instructed me to pay even more for rush shipping after they waited for weeks to send my order. There are other options if you are looking for Hatch chiles, where employees are not rude and they do not attempt to steal your money.

I ordered 10 pounds of hot. Were shipped out of California. The chiles arrived fine. Hot as advertised, but with zero chile flavor. Decided I would do a taste test. I went to my local store and bought some frozen hatch chiles from last year's harvest. The store bought were what chiles should taste like. Hatch chile store chile's lose in a landslide.

Shipped green chile to N C. Arrived as noted. Everyone enjoying a bit of NM. Flavor is great.