The Elmont

The El Paso Opera is using this venue for this year's fundraiser and is is beautiful! The location and size is perfect for an event. This was a fabulous event and the singers were amazing. Now to dance the night away at the after party by the pool!

What a score to have something like The Elmont now with open doors in El Paso and was truly beyond impressed with the amenities, services, and decorum. This is not the neighborhood pool or a hotel pool, but instead more so like an upscale pool + resort club that you'd find in Miami or Palm Springs. The staff is well attentive and very respectful which leads to everyone just being in such a good mood. There were plenty of cabanas, lounge seating, and patio tables throughout the space which made it super nice. What really stood out to me though was the sound quality of their dj stage.Waters and space were more than clean and it was not dirty whatsoever. There was so much staff bussing down everything that the location was spotless. Didn't have a chance to try their food but was told they have a pretty solid brunch experience over the weekend. I'll definitely want to come back and see how a typical experience is without a big dj performing, but I'm sure it'll be a great time.

Had a great experience at the swim club! Definitely make sure you get there right at noon so that you're able to get a good seat by the pool! Everything is a little pricey and the food isn't great but the atmosphere is worth it!!

I had signed up to use the pool here through Resort Pass and paid about $35 for each pass. Booking was easy since Resort Pass is simple to use. The day of our reservation finally came and we were so excited. We arrived a few minutes after their opening time and the line was already long. There was one employee working the ticket / check in booth and security was there as well.I waited about 35 minutes in the sun because the party ahead of us was making their check in very complicated. They seemed to know the ticket lady well because they were having a full on conversation and laughing around..Our turn finally came up and I showed her the reservation and confirmation number on my phone. She didn't even bother looking at it and she rudely told me that they were not accepting that. I asked her why not and she told me to rebook on a different website. SO I stepped out of line and went to the website she told me to go to and take a look. Here I was going to basically have to buy another set of tickets. There was no point of getting back in line and at this point we were hot, irritated, and the line was even longer then when we arrived.... so we left.I contacted Resort Pass right away, they refunded me my money, and they told me they were very sorry I had not been let in. They too were disappointed that the worker had told us what she said and they were going to contact them immediately. I was told to return, but I had other activities planned for the day and I did not have time.I was very excited to visit this place and we left disappointed in the way the worker treated us...

I have been twice and love the hospitality at this resort. The water park is amazing, especially the water slide and the big bucket. The staff are all so friendly seem to really care about the guest. They have a variety of foods to choose from. All excellent. Finally the bar is a great place to grab a drink and sit by the pool while people watching. I highly recommend this place for singles, couples and families.

Awesome place for the family. The food is so great as well. Totally recommend it. The resort is so pretty that it makes you feel you are in another city

totally recommend this place to have a kids party. I threw my daughter's 8th birthday on Memorial Day and let me tell you best experience Ever!!!! Cabana's, food, drinks, service & pool.They even took care of our invitations and cake and they were amazing!!! Our host Kayla was amazing very attentive and responsive to all of our requests (3 cabanas) will definitely do it again. Thank you Daniel & Anna for the help

I ended up coming here because my hotel didn't have a pool and had a discount code to this one. So my brother and I came for the day while I'm visiting him in town. THIS IS FOR KIDS!! If you're anything like me and my family (not fond of children) this is a waste of your time and money. I recommend going to a nicer hotel and getting a pool pass there. The photos online made this look like they had an adult pool and then the kids pool area. Nope. All kids. I can't even read my book it's so noisy and they are everywhere splashing. Two literally jumped on me. Ew. I'm also celiac, I thought at the very least I could order some smoked BBQ or a salad, which is typically safe to go to. Nope. No BBQ on Wednesday, no salad. So you're limited to basically children's food. At least they serve alcohol so I could tolerate this while I try to get my entry fee moneys worth *eye roll*. The door staff were also super unhelpful, I booked my ticket online and never got a confirmation email or anything and they had to look up the tickets by my card number. Then we had to get searched at the door to make sure we didn't bring outside food or drinks. Good thing I snuck in my apples and protein bars though, I CANT EAT ANYTHING ON THE MENU!! The bag checkers were also super drama about a water bottle. In summation, for children run by children. If you're a *children person* congrats you have somewhere to do that. If you're a normal adult, this is a nightmare.

Online purchase smooth, Facility clean and well kept, Poolside Service attendants friendly and efficient

Nice waterpark and really doesn't feel like you are in El Paso anymore once you enter! My biggest complaint is they have very few inflatables! The ones they do have once people get them, they literally never let them go. Taking them from the lazy river and to their seats until they leave the park. I didn't see any kids doing this, all adults. Typically when we have attended water parks in the past, once you leave the lazy river, the inflatable stays and it works because everyone has an opportunity to use one. I had to carry my 4 year old around the river the entire time we were in the park because of this. Please establish better ground rules for the inflatables if you aren't going to provide more. We were even willing to purchase an inflatable for our little one but they didn't have anywhere to do that either.