Ron H.
Feb 8, 2021
I'm submitting a review although I think that the only people well-qualified to write a review for Sun Country Care Management Services are the clients. Ironically, the clients probably do not possess the writing skills to write a top-notch review, so I'll do it. It was upsetting to me to see the character assassination on Irene Evans from a former disgruntled office assistant. I was a case manager there at SCCMS and I could not disagree with the one-star review more. Irene and her husband treated me like family. They helped me find housing in Las Cruces where I could keep my little dog. They helped me get a car. They helped me move. They gave me rides to places when I didn't have a car. Her and her husband were two of the kindest people I've ever had the pleasure of working with. This snarky "they only care about money" nonsense is ridiculous. It takes great compassion and empathy to work with the population SCCMS serves. Obviously, Shannon did not know her very well. I would say that would be your loss.
Read More
Shannon R.
Jan 18, 2019
I would not put a feral rodent in their care. I had done some temp office work for the owner, Irene Evans, who was horrible to her employees and treated them like dirt. On paydays, she would wait until the very end of the day and not because of practical reasons, to quote her "I don't like to give instant gratification" never mind they case workers worked hard for that paycheck. Irene also screws over any office staff and snubs them and she did that while I was there.An elderly woman was murdered by her "caregiver" circa 2000 I believe. I had made friends with a couple of case workers who worked there who told me the case manager for this elderly lady rarely saw her and on the day she died, the owner, case manager and one of the supervisors were in closed door meetings to "discuss" some things which some of them believed was a cover up story as the case worker had not checked up on her. There were two supervisors, one was very nice and reasonable, but the other, a Kerry or Carrie, was abusive to her subordinates which can create a hostile environment for anyone. Irene was also all about the money. She "claimed" to be concerned about her clients but she would charge medicare and medicaid more money and I believe she was audited a few times because of that. Instead of paying for expenses herself, she would make tax payers pay for things that could be considered expenses she could write off on taxes, which she also lied to as well.I also worked at another place that worked with them and they way she would refer to the clients was paramount to flippant and derogatory and complained about some, most were elderly and would make "jokes" that were very inappropriate and quite vulgar. After what I witnessed, I would NEVER send any of my elderly relatives there for case management services.
Read More