STUDIO NAILS & LASHES

My nails look amazing and Jackie the nail tech she was soo nice the nails are cheap but it depends on what you get but It was 55$ if you do go i had no problem they do take walk ins

They are overbooked and understaffed. I made an appointment to get my nail art fixed after sitting in the salon for four hours on Saturday. Even then their online service system lets you make appointments for Sundays when they're not even open. I just so happened to call to add a service when the owner told me that they're closed. So I rescheduled for Saturday and walked out with unfinished nails. The nail tech did offer to fix my nails during the week since they're usually not as busy. AND one of my nails broke the same day as well. I called on Wednesday and spoke with Sophie, the owner, to schedule my appt the next day. I show up today at 4 PM and she's not there and won't be there for approximately 30 minutes because she ran out to the bank. It's inconsiderate of your customer's time to make appointments and you not be present. So I paid the full price, (even tipped because I did like how my pedicure came out) just to walk around with unfinished nails. I will not be returning after I have given several opportunities since I do like the staff. Even the techs complain how the owner overbooks their schedules. There's way too many salons in El Paso to put up with this unprofessional, unsatisfactory service. I will be calling to get my refund for the nail art service at the very least. Too bad I will not be compensated for my time and travel.

My first visit I walked in randomly on Monday April 10th and asked about information for the lash services. I was told they were $85 for classic and so on depending on what set you get. I went ahead and got lashes done by Sophie and she did great. I was very communicative if my eyes were getting irritated and she would stop each time to hand me a fan or take a little break. Her application is different than I was used to at other places however, there are no visible clumps or every lash seems to be applied correctly. I was only there for an hour and a half so it was pretty quick and efficient service. I recently got my fill by Denise and her customer service was great, a little bit of a language barrier, however she was very nice. I brought my baby with me this time and she took the initiative to give my baby a bottle when she started fussing while my eyes were already prepped for lashes. I was charged $70 for the fill and the initial service was $85. I do think that's a little expensive for a fill especially since I didn't have a lot of lashes shedding. However, I will be returning a customer!

Absolutely loved Ashley for mani & pedi. She's fantastic. I came back a few weeks later to get a gel full set (instead of acrylic) with Erika (because of Ashley's recommendation) and I love them! I'll be coming back in a few days for a pedicure with Ashley again! Thank you ladies for being awesome

AMAZING PLACE ! Sophie is so dedicated to make you feel welcome and does an amazing job ! If you want to change something she doesn't take offense and works to do the best she can ! Hands down, best place I've ever gone to ! They have earned a loyal customer for sure !

Such a beautiful place and great service if you want to chitchat and get chesme or if you just want to sit with your thoughts Prices were on point and great quality

After two days my eyebrows came off. They look horrible and they shaved my eyebrows. So now there is no turning back. They refused to give me my money back even after I came and showed them their work. I am highly upset and strongly recommend no one come here. They said they would maybe give me my money back after two weeks but I don't live here so this is it. Pic below.

This will be my last time visiting this salon. Went in for a pedi and manicure on a Saturday. They said they it will be about a 45 min to an hour wait. Only one person was waiting. I said okay, I'll leave and return so I will not have to wait in the shop where it was crowded. When I returned, I informed them that I was here before and I've returned to get a mani and pedi. They said it would be about a 15 min wait. All lies!!!! There were two people waiting to get their feet done in the chair. The workers were apparently on their lunch break (no fault, everyone needs to eat) however, I waited for over an hour and was still not seen. Someone came after me who had a scheduled appointment (she was waiting too, over 40 mins past her scheduled time) and they took her before me. When I inquired, they asked me again, what I wanted to get done. I'm not sure how many times I told them that I wanted a mani and pedi. Then the owner asked me again what would I like to have done. I was so frustrated., I got up and walked out. My day was wasted. Booked appointment you'll still have an hour wait. Scheduled appointment, still a very long wait. This place is severely understaffed. And they absolutely lie constantly about how low your wait time will be. They know how long a service will take and the owner just lies about it to keep you there. This will be my last visit to this salon. If I could give less than one star, I would.

I received a fill from this place. Absolutely horrible experience- we waited for an hour and a half after our appointment time. it was the owner- sofia and another girl. i asked how much my fill would be and the other girl said she didn't know and she would ask sofie. i wasn't informed until the very end that it would be $75 which is RIDICULOUS for a fill. i questioned it and nobody had a straight answer on why it costed that much. i didn't get extra shaping or anything. i would definitely not recommend going here. sofie also lied about being the owner and said the prices are out of her control- she was the one who decided how much it would be so ???

I went to get a full set as well as a pedicure last Friday. The nail tech I had was so amazing. She took her time and made sure she did a good job. Maylan was her name. Customer service is amazing!