Steinborn & Associates - Better Homes and Gardens Real Estate

If you deal with Tobe Turpen be prepared for someone who is very arrogant, unprofessional and rude. I'm trying to help my mom who is close to 70 years of age buy a property near my brother for an all cash offer 10% below asking. Unprofessional doesn't even begin to describe it.

I went and applied for an apartment a little over a week ago and paid the 25 dollar fee and still havent heard anything! Waste of time and money!

We worked with Veronica to purchase our new home and she was amazing! We moved across the country and she did all the leg work for us. She went and videoed multiple homes, called realtors, scheduled inspections ( yes, multiple) and more! It was truly an amazing experience. If you need to buy or sell a home go see her! She is a very hard worker and knows her stuff!

The realtor spent a lot of time working with us and showing the home. The problem came after we moved in and found several areas needing repairs that had not either been inspected or just painted over. We also had been offered a additional home warranty plan call First American. I discussed the heater going out and water damage and was told it was not covered by First American even though we had the first class upgrade. Avoid these scams if buying through Steinborn. Also good luck contacting anyone at Steinborn by website, you get some page that does not allow you to contact them directly. Also we received bills after we paid for the annual insurance on the home that should have been directed at the mortgage company. Our loan was sold after we closed on the home and Gateway Mortgage took over. I recommend not taking on Gateway as you have a option.

Honestly very disappointed with this real estate agency. My fiancée and I were getting or first apartment and they said they would help us out only to not answer when we would call or tell us to call back the next Monday. We sent in our applications 3 weeks ago and never received a single call back. In my eyes a waste of $50 total on application fees when we got no response.

I have both purchased and sold a home through Steinborn Realty and had positive results using Derek Graham. Derek is professional and knows the real estate and rental markets very well. I recommend him and his agency.

I had the pleasure of working with Michael Carvlin from Steinborn and he is an exceptional realtor and professional. As an out of state buyer, Michael made the entire process pleasant and seamless for me. Michael is extremely knowledgeable about the Las Cruces housing market and helped me locate a nice home in a great neighborhood. Michael is hands on and has many contacts to assist you with any work that you might need for your property. I can't recommend Michael enough, he is a consummate professional and a great guy.

DO NOT RENT FROM STEINBORN & ASSOCIATESFirst, I have to say I loved the house I rented, but I felt Steinborn & Associates treated me like dirt. I wish I would have read the reviews before I rented the house!(1) Within six months, sewage backed up in the showers. I called a plumber and there was a blockage in the sewer line. Steinborn & Associates said it was a new house (even though the owners lived at the property before I rented the house), they would not pay the bill ($183.71). There is no way two people (my adult son and I) could have blocked the sewage in less than six months.(2) The property managers NEVER answer the phone. They will only text or email. In addition, if you have any questions or complaints they refer you to the lease agreement.(3) Due to unforeseen circumstances, I moved to another state during my lease. I was specifically told they would list the property when I moved out and try to rent it to another tenant. I moved out in July and the property wasn't listed on the website until November (my lease ended in October). Based on this experience, Steinborn & Associates does not have the tenant in mind. I payed almost $2,000 for three months. This caused financial hardship. Again, I signed a lease through October, but Steinborn & Associates could have posted the property for rent in August.(4) Read the rental agreement! Apparently, I did not read the contract very well. Steinborn & Associates conducts home inspections. I have rented in several states and have never experienced this practice. The only reason I can think of is they are looking for signs of smoking or an animal (if you have reported that you do not have one).

There's not enough good things to say about Eileen Hernandez. She approached everything in such a professional manner, even the hard things thrown her way by Teresa Ramos. She's such a positive and bubbly person. Someone you enjoy being around in any situation. I hope some of her attitude and demeanor rubbed off on me, as she sets an excellent example for any professional man or woman. I would definitely work with her again, and without a doubt recommend her highly. It's hard to find someone so caring and dedicated, but she is! She goes above and beyond and I intend to stay in touch, hoping I made a lifetime friend.Trudy Shiflett

Michael Carvlin of Steinborn & Associates was absolutely phenomenal in helping me find and purchase my first home. I currently live in New Jersey, with plans to relocate to New Mexico in a few weeks, and I trusted Michael to find the home I wanted and needed, and he exceeded my expectations! If you are looking for real estate in the Las Cruces area, you will never find a better realtor than Michael Carvlin. He is the best in every way.