Steamway Carpet Cleaning

Miguel and Jeremy were totally AWESOME and the consummate professionals!!!!! Miguel called from his cell phone to confirm appointment, called & informed me they would be slightly delayed, and then called when they were on their way....once at my home, they quickly and efficiently completed the job, collected payment and gave me a receipt and business card. I think Steamway Carpet Cleaning Specialists are indeed fortunate to have two such OUTSTANDING representatives for their company and I will not hesitate to reach out to them in the future for any needs I have that their very capable company can address. I CAN'T RECOMMEND THEM HIGHLY ENOUGH!!!! It is so refreshing to find a service company that pays attention to every detail of their job from start to finish!!!! It's nearly impossible to find contractors (Electricians, General Contractors, Plumbers, etc.) in El Paso that leave such a favorable impression on their customers.....SALUTE to Steamway Carpet Cleaning Specialists for being the CREAM OF THE CROP!!!!!

Piss poor customer service communication. I respectfully asked how much it would be to get just a room and a walk-in closet carpet cleaned and detailed. The man who I was on the phone with was very bossy and pushy-- telling me that going with another service with my amateurish ways would do me an injustice. After awhile of him talking, he just hung up on me saying, "i'm trying to do you a favor so you wouldn't have to amateurishly half ass clean your carpet, but you're not trying to listen to me. You're trying to rush me off the phone, so GOODBYE!" I can't stress enough, RUDE CUSTOMER SERVICE gives the potential customer a bad taste on the company. I wouldn't recommend their services to anyone.

Awesome work!!! When a water main busted in the area and our business was under water,Steamway Carpet Cleaning came and extracted the water dried up our flooring and sanitized the area as fast as possible. Extremely professional and courteous. I highly recommend them.

Manny did such a wonderful job today on our carpets and sanitizing our Mom's home. He was professional and very polite and prompt. The carpets look great! Thank you Manny and Phillip! We will be using you again, you did an excellent job!

Steamway was great. They were able to schedule me in the next morning after I called. They gave me a great price for rejuvenating an old carpet in the house I was about to rent. The carpet alone was giving me buyers remorse but only until after Steamway got done with it. Now it looks and smells amazing. The service was prompt, friendly, and they had no problem working with my schedule. Thanks guys! I'll be using you again.