Rudolph Chevrolet

Excellent service and great place to buy a car. Scott was extremely helpful and sold me on a car I wasn't even planning on getting. He worked out a great price and was super quick in explaining everything and getting me out the door with my car.I'm a Ford guy, but Rudolph Chevrolet had the best price on a car for me.Rudolph doesn't mark up their cars like other places do and this is a family owned company. The kids room is a huge plus for kids to play in also. It kept them busy and entertained while the adults handled the business. Kudos to whoever gave them the merry-go-round!

I have purchased 3 cars from this dealership. I have referred my sister and my best friend and they have purchased cars from them also. I will never purchase another car from you. They sell you useless warranty that they don't cover. Pray that you never have to get your car serviced here.

What an AMAZING place. Oscar in the service department is phenomenal. I came in on Saturday without an appointment and he informed me my tire (that had been flat forever) wasn't in stocks. He reached out to other centers and was able to secure me one by Monday. He personally called me when it arrived and I wasn't able to make it until Wednesday morning. Sadly I had forgotten HIS name when I arrived but remembered mine. His staff serviced by truck(again without an appointment) and I was out in less than an hour. I wasn't even late for work. From the moment I bought my truck, Ive had nothing but GREAT things to say about this dealership. 5 stars for sure!​

Loved my experience here. Very communicative staff. Very friendly. You receive that El Paso hospitality - warmth in every smile :)Anyway! Went to get my vehicle serviced: Oil Change, Tire Rotation, the works. Not only did they review the report with me, they SUGGESTED (not forced) the appropriate replacements that were needed (which all followed along the timeline of my manual). I didn't feel as if I was getting cheated. I felt like they took very good care of my car. AND! I got a car wash at the end. She got new parts. New oil. Tire rotation annnnd she was sparkling clean :)Highly recommend Rudolph Chevy!!

Best Chevrolet dealer I've ever used. They take care of everything. Great price, great service, super nice people. I 100-% recommend them.

Buyer beware! Do not shop here!. Worked with a salesman for five days. The salesman sent me the sticker told me it wouldn't be a penny over MSRP, told me shipping would be $600 to Dallas, said he would call and find out when the vehicle would be there and the deposit would be $1000 to hold it. Spoke to him every day for the next four days and on the fifth day when they found out when the vehicle will be there And I was ready to close a deal, they told me because I am Out of town, which they knew, they were adding $5000 dollars to the price and 1000 for the deposit. This is after I went and got approved by my bank for the vehicle. This is price gouging and bate and switch! The GM apologized and admitted it was their mistake yet would not honor the price we had been discussing for 5 days because he knows how much I wanted the car. I will be talking to the BBB as well as everyone and anyone I can.Update: now they say they will honor the original deal, but the vehicle is not available because the Original buyer that backed out decided he wanted it again. What it feels like to me is that I was lined up to purchase and the original guy decided he wants it again, so they tried to see if they could get another $5000 out of me, now that I said he'll no, they have it back to that guy, I could be wrong but it's a whole bunch of shady.

After calling 2 other Chevrolet dealers about coming in to find out why my engine light was on and get it fixed, both of them had a reason why it would take weeks to get it diagnosed and repaired. I then called Rudolph Chevrolet and it took 2-3 days to not only diagnose the problem, but also get it fixed. Mike was really helpful and everyone I talked to was very nice and friendly. They are busy as well, but didn't put me off with excuses about timeframes. Even though this dealer is really far from where I live, I will go there anytime I need help with my car. Great dealership and would definitely recommend!

I can tell you that the sales department severely lacks integrity. My experience was the worst I have ever dealt with in all my years of purchasing vehicles. I have to assume that they figured I would be ignorant, and I would not pay attention, or I would not see the numbers they flipped on the sales contract. Moving numbers from their purchase of my trade-in vehicle to the number of the vehicle I was purchasing was something I guess they get away with all the time.The guy that wrote up the contract had a blank face with nothing to say when I asked him where he got the numbers he wrote into the contract. Yes the total at the end of the contract for the vehicle was the same, but they can add more commission to their pockets by flipping the numbers. Shady dealerships do this all the time.Then I get a conference call where they apologized for making the mistake, and it was only because they said they were old. Just another way to insult my intelligence.After I asked for an itemized addendum to contract which outlined the upgrades I paid to have the dealership install (because they only had the total amount listed on the contract for all upgrades), I found that they had double charged me for mats. They acted like it was no big deal, and they cut me a check (minus the taxes that I had now paid twice.) So they took my approx 7 bucks in extra taxes, and they kept it in the purchase price if the vehicle. When I asked them about the taxes, they said "well it's only like 7 bucks, but the salesman can give that to you if you want." WTF??!! I could have cared less about the 7 bucks if they hadn't already tried to be completely dishonest with me from the start. Needless to say, they haven't gone out f their way to pay me the $7 in taxes that I paid twice. I could go into more issues, but I think this should provide enough red flags to anyone that is considering purchasing a vehicle there. Just pay extremely close attention to detail if you buy/trade there, or else they will take your hard earned money to line their fat pockets.Good Luck

We have been taking our cars to Rudolphs for years. They do excellent work and are always reliable.

Have been calling for the past week to try and get the money back from my extended warranty. I keep getting transferred between the multiple Rudolph dealerships on the same street. Have left multiple voicemails and wont get a call back. Shady business going on at Rudolph.