R&R Tax Services

This place is a sham, the people in the Montana office wont talk to you in English, not that Spanish is wrong but they just dont understand what you need!!!!! My tax return took more than 6 weeks to get posted to my bank account and all RnR did was blame PPS thier bank for the delay, and now with the stimulus check its been send from the IRS as of the 15 of April and still not posted to my account I've called tRnR requesting a manager and no one is ever available the provided a # for the bank but of course no one answers.... would NOT recommend this place at ALL!!! they are Rude and dont know how to conduct business

If I could offer no stars I would. This company does not conduct business in a professional manner. The people working here speak majority Spanish and cannot verbally explain things properly. My complaint is TWO things. I had issues with not getting my stimulus check because it got deposited into their business bank account since I filed with them in 2018. They basically had to deposit my tax return money in their bank account to then get it electronically deposited into mine which is very odd in my opinion. This is the same issue that happened with my stimulus check along with other people. I emailed and called with no response. Finally I got through to speak to someone over the phone and was told they would figure out the situation and they were "working" on it. This was already frustrating because I never received a courtesy phone call or email (had to figure this out on my own). At this point I had to just wait until they called me back to tell me when I could get my stimulus check. I finally got a phone call on the first of May telling me they had a check for me to pick up. Come to find out that when I picked up my check they charged $90.That is $90 that was issued to me from the government which they have no reason to be charging that. Of course they made money anyway they can and off of who knows how many people. Ridiculous, I do not recommend doing business with them what so ever.