Puerta Villa at Cimarron

Looking for an apartment on the Westside? Considering Puerta Villa at Cimarron? Just do it!I've come to understand that apartments, lofts, condos, and houses will always be transparent. If you can find something you don't like about a potential living space...there will be more. And how many things you can find that you don't like will have a direct correlation to your property manager and/or landlord's attitude.A summary of my first four apartments:#1 It's bigger than I thought. The appliances are older than Betty White and the trail of ants that bypass the ramen in my kitchen to crawl through a crack in the ceiling tells me a hoarder lives upstairs. But it's not bad, I can get used to it (Moved after 6 month lease was up).#2 A studio apartment. It's only $50 cheaper than my last apartment. But there's a tennis court!#3 Cinder.block.walls.#4 Read my review on the Spring Park Apartments.And finally, I made the decision to just pay more (but after getting an awesome deal, actually ended up being almost the same as what I was paying at SPA). How do you know when you've paid more to the right people? They offer you water and coffee and hot chocolate and little sweets that are in a bowl on their desk. And you don't walk to the apartments, they drive you in a golf cart. And they smile a lot.There's quite a few different floorplans available at PVC. The townhouses are huge, but in reality all of the floorplans are spacious. As a female, the first thing I beeline for is the closets. Diamonds aren't a girl's best friend, walk-in closets are. The walk-in closets are as Jackie Chan would say "Dope!" (okay, maybe I'm taking that out of context from Rush Hour 3, but you get the point). And the next thing I look at is the kitchen...appliances are new, new, new. Microwave included. And lastly, but possibly most importantly, the cooling system. When I ask about a cooling system and I get a long explanation about why they still have swamp coolers, I put on my Daymond John glasses (last celebrity, I promise) and say, "I may not know a lot about swamp coolers, but what I do know is they don't work and for that reason, I'm OUT." And with a newer complex like PVC, yes, they have refrigerated air! 3 for 3!Pet policy is awesome. As of today, there are no weight restrictions so there was no twisting of the arms to get the complex to accept my 50ish pound pup.And the amenities. Amenities for dayssss. The pool is heated. There's cabana like structures throughout the complex. 24-hour gym. Office opened everyday (or at least ever day I need it to to be). Starbucks coffee and hot chocolate in the clubhouse. Free wi-fi in the clubhouse, gym, and near the pool. TV in the clubhouse. Pet stations (you know where you can get poop bags and throw them away). Lots of grass and beautiful landscaping. A 2-mile walking/running trail right outside the gates. Oh ya, it's gated. There's a well maintained laundry room on site. Grills throughout, that the complex cleans weekly. Garages and carports available. Oh and the people who live and work here are ridiculously friendly.Yes, I love this complex and the management company. They handle everything quickly and are extremely accommodating. I cannot recommend them enough. If you are even slightly considering moving to the Westside, go to PVC first!

I am here temporarily, less than a year. All of the good things the previous reviewers have written are true. The ladies in the office are so friendly. The first day, I had to have a bulb replaced in the kitchen track lighting, and the maintenance man who came to fix it was dressed in pressed jeans, a button-down shirt tucked in, and looking like he just came from services - he was the most professional-looking maintenance man I've ever seen. He was very polite and helpful. My fiance could not come with me to this assignment, so he is concerned for my safety. With this gated community and the obvious professionalism of the management, I assured him he should not be concerned. I know things can happen anywhere, but by walking around the grounds at all hours (it's so hot here, you can comfortably walk around at night), I have seen just an overall sense of peace and comfort. Granted, it is "apartment living" so it's like living with the people all around you - the ceiling squeaks when my upstairs neighbor takes a step, you can hear them coming up and down their stairs, their alarm clocks, music, etc. but it is what it is - apartments. The gym is nice, clean, and accessible only to residents. The pool area is beautiful and it's not like there's a bunch of riffraff - we get bracelets we and our 2 allowed guests have to wear while using the pool. I like this idea. If I were stationed here permanently and had to live in an apartment, I would come back here and just get a larger unit. I am glad that I found PVC apartments.

Neighbors dogs have been barking and howling for 30 minutes. See no relief from management. Had the apartment complex security visit the neighbor two nights ago. Obviously no effect on her. Counting the days till lease is up and I can move out of here.

One of the best apartments I have lived in.The location is awesome, you're literally next to a running/walking trail. There is a gas station, Subway, Chinese restaurant, cleaners, Dollar General and pizza place across the street. Traffic is relatively light with a quick drive to Transmountain or I-10. Or if you need more shopping, a Wal Mart Neighborhood Market is only 2 miles down the street along with more options for food.Staff is very friendly and quick to respond to questions. Grounds are well kept, though I wish there were more grills. I do wish some residents would be more respectful and clean up after their dogs and this is despite ownership providing poop bags. Also wish some dog owners would stop letting their dogs run off leash. However, those issues are not the fault of management. Speaking of dogs, they do not have breed restrictions. Good to know they don't stereotype against your dog.There is plenty of parking with some covered spots. I do wish they had more garages as the first time I lived here (I lived here twice with a deployment in between) it was a 6+ month wait for a garage. Neighbors are friendly and it seems like you establish "your" spot in the lot not long after moving in.The gym is very nice, it's not a place where power lifters would go but it's great because it's private, kept clean, ventilated and the cardio machines have TV to help you lose the thoughts of how much it burns while burning calories.This is not the cheapest apartment you can find in El Paso but to me, the amenities, the quiet and awesome environment make it worth it. Did I mention the pool? It's very nice, it's clean and people have consideration for each other while using it. Some just sun bathe, others just take a quick dip while others just use the grills. Plenty of tables and seating in the pool area.The apartments themselves are quite nice. The walls are not super thin so you don't hear the neighbors much. The appliances included are new. You have to provide your own washer and dryer though there are hookups though the coin operated facility is nice. The coin operated facility is locked and accessible only to residents and very reasonable in cost at $1.25/wash and $1.25/dry. Bedroom(s) and living room have fans. Water costs are very reasonable. Dumpster locations are very convenient for most buildings though the recycling dumpster is quite a walk for most.The front office ladies are very nice. If you have a package that arrived at the office and go to pick it up, they will remember who you are and engage you in friendly small talk. You never feel brushed aside. Maintenance man is very nice as well, gives a friendly wave when you see him.Love the gated atmosphere. It's quiet and it's a place where you feel safe.I would absolutely live here again.

do not rent here. rip off. charge you for pet fees, even if you don't own one. pedestrian gates not locked, so anyone can get in. apartments have terrible odor. noise level from upstairs unit makes living downstairs a nightmare. sprinkler system flood the parking lot.plumbing and electrical systems are subpar. do not be fooled by landscaping and other exterior amenities. no one checks pool are to monitor who resides here and how many guests (2 allowed) they have. do not rent here.

I was stationed at Ft Bliss from 2015 to 2018 and resided in a 1-Bed, 1-Bath here from 2017 to 2018. This complex is outstanding in all aspects. It's impeccably clean, built very recently, well-maintained, my neighbors were delightful, the staff friendly, and maintenance was extremely responsive (always fixing issues in less than 48 hours). There is plenty of storage in the 1BR layout and the AC is powerful. I paid about 850 per month which is an exceptionally good deal for a gated community. All of my appliances worked well and never broke, although the dishwasher is noisy and the hot water is only pretty hot. The windows are large which lets in tons of light, are there are ceiling fans in both the living room and the bedroom. The walls are a little thin, but so are walls in all new buildings that aren't made of brick and cement. Also, the laundromat was always working, clean, and never full. The pool area is spacious with plenty of chairs and shaded areas. Lots of parking too. The commute time to Ft Bliss is at most 30 minutes (I worked at Far East Bliss) even during rush hour, thank to the vicinity of the 375. The entire neighborhood is brand new with a ton of new shops down the street on Paseo del Norte being built before I left. I was very happy with my time there and I wish I had found this complex when I first got to El Paso.

Don't let the great exterior of the property fool you as the management is sub par!