Pond-S-Scapes

My relationship started off adequately with the owner who bent over backward to acquire our business. Once established, she sent out her young adult granddaughter and other inexperienced workers. I had them working on cleaning a waterfall and pond at one of our properties we were putting up for sale and they left a mess of it all and didn't even fix the issue. I called Linda back to have her rectify the situation and she charged me again for the work they did not complete the time before. I disputed the charges and told her I was not satisfied with the service her "workers" provided as they had not corrected the issues, left truck oil stains and cigarette butts in my driveway, had forced open the garage door (still left open when we returned home) to look for a broom, left wet rags, did not wash off nasty pond water they left on the patio and dumped the small rocks they cleaned out of the pond into our yard. After all of that, the pond still leaked! A couple of weeks later, I was sent a "payment due" notice by some "artificial" attorney who would not return my calls after the first one; they said they would not hear my dispute and that I should call the Pond-S-Scapes office. After sending a fair payment for the work done and my WRITTEN dispute to both Pond-S-Scapes and the "artificial" attorney out of AZ, I heard NOTHING and thought the matter was rectified. To my disbelief, when we went to closing for the sale of that home seven months later, we were notified Pond-S-Scapes LLC/Linda Wilson had filed A LIEN against the property without notifying us. This was not only underhanded, but unethical as there was no formal dispute process initiated. I see in the Dona Ana County public records that we were not the first ones to whom she applied this tactic. Unfortunately, it appears to be her method of operation if she does not agree with you. If I didn't have empathy for the continued financial woes this woman has (see public records) and the forced payment amount was any larger, I would have taken her to small claims court with my date stamped pictures of the property/pond area and the bills from the other business that remedied the mess her "workers" left. I will never hire this company again and will have nothing good to say about them if anyone asks. It's unfortunate that she could not negotiate a reasonable settlement and build a decent reputation for her business.

For being a small company in the mix of handfuls of landscaping companies.. the only company who is licensed to maintain ponds and fish life. They are very knowledgeable, very polite and respectful... theyve created a masterpiece for me and I would reccomend them to anyone thinking of building a pond, or anyone needing maintenance or repair.. awesome service. Thank you pond s scapes