Platinum Tint

The tint job was unsatisfactory, bubbles on windows. Highly recommended however when job was complete there were a lot of bubbles. When we reached out they redid it, there were still bubbles. Very unsatisfied. Sent them pictures only to be ghosted. Very unprofessional.

These are awesome to do your window tinting and paint protection film. They did awesome job on my car..they fitted me I after missing my appointment day due to personal reason. So what I got done was a clear bra full bumper hood mirror door pillars. Vinyl gloss roof wrap tail light tint and window tint....but my issue is I feel like once I did all that work n paid I feel like they slow to help you window the warranty work. I called on day didn't receive a call back. But when I was getting the work done they answered every call. So I went to the shop told me they where extra busy understandable...told me they would call me in thirty mins with the schedule to bring it back. A week later no call. So to me it's just funny....once they was awesome and helpful before I got it all done. But not so much after the job was completed. 2019 DODGE CHARGER "small" MODS https://youtu.be/NF7l1GMUxaE ....video of the car....

Bottom line up front: take your business elsewhere if you want a quality tint job and decent customer service.I selected this business to tint the front windows of my Toyota Tacoma and my wife's Ford Escape because they are a Veteran Owned business, and I am an active duty service member. I scheduled an appointment for March 26, 2021. Dropped off the Tacoma first, then the Escape. When I went to pick up the vehicles, I inspected the job and noted what appeared to be a crease in the driver's window film on the Tacoma, as well as a 1/4" long hair in the center of the passenger window under the film. On my wife's Escape, I pointed out a crease in the driver's window film, as well as numerous spots of bubbling and contamination on the passenger's side. Upon pointing these imperfections and contaminations out to the staff, I was told they would "Go away when the film finished curing, which usually takes 3 to 5 days." I waited the full five days before rolling down the windows, and the imperfections and contamination were still there. I called the business on March 31, 2021 to explain my concerns, and was asked to bring the vehicles by to show the owner. I told him I could bring the Tacoma by to show him, but my wife was at work and couldn't bring hers by. When I arrived, I showed the staff the creases on the driver's window and the hair under the passenger window. The owner made the comment "Man you're really pulling out the microscope on me here. The creased side needs replaced, and we will do that, but the passenger side will detail out." I was told they were booked for the weekend, but if I was available Friday or Saturday (April 2 or 3) , he would call me "If he had a cancellation." I waited for a call, and never received it. The following week, I called and asked what availability there was, and was told they were booked full. Since then, I have been unable to get ahold of the business. Their voicemail is full, and I cannot leave a message. The photos show the contamination, bubbling, and creases in the tint film. To capture the images, I held a piece of white paper on the outside of the window, shined a flashlight from the inside out, and took the photo. I am explaining the process simply because the owner told me photos of window tint contamination and creases are next to impossible to capture, yet I was able to.According to the business website, they guarantee their work and it comes with a warranty. While the owner said he would replace the creased drivers window on the Tacoma, he clearly does not stand by his warranty as he has yet to accommodate me with an appointment to fix the job. He took a sarcastic tone in telling me I was "pulling out the microscope" and in doing so, implied that I was being overly demanding. Poor customer service, and a poor attitude. It has now been three weeks since the original job was completed, and two weeks since I identified the contamination, bubbles, and creases. No repair, no appointment, and a bad attitude about it.

These guys are great! From the very beginning, they provided excellent customer service. I called to get a quote, they asked for my vehicle make and model, let me know the ins and outs of what I could and couldn't do post tint (like no car wash interior and no rolling down the windows for 48 hours) and provided my quote. I set up and appointment with Jonathan, and took my car in today to have my windows tinted. They were quick and did an excellent job. I did not get the ceramic tint just because we have dropped quite a bit on our new car in the last week and a half, and it just wasn't in the budget, but they were extremely informative on the benefits of ceramic. I also set up an appointment with them in the next few days for a chrome delete and will update my review once that is complete. These guys are clearly about offering quality quality quality and honestly it's at a very affordable price. The shop itself was extremely clean, well kept, and the waiting area was super nice with snacks and drinks. I appreciated the comfy couches for waiting, and they even have a massage chair. These guys are doing it right for sure, and I would HIGHLY recommend them to anyone that is looking to have their windows tinted, or vinyl wrapping. They are a veteran-owned business which I love to see since we are a military family, and they for sure take care of current service members. Thank you Platinum Tint for doing a great job on our Traverse!

Best service! Jonathan went above and beyond to make sure not only our windows would pass inspection but he did it at a price only a true kind man would give. PLEASE check this place out for all of your window needs!

These guys are awesome!! Went in a few weeks ago and as they were working on the tint they found a scratch on the window that they didn't want to just cover up. Fast forward 2 weeks, the windows been replaced so I popped in to see if they could fit me since I was around the corner. They got me in right after the car they were working on and everything looks fantastic now!!

Best customer service ever!!!! I purchased weather tech floor mats January 2024. They were ordered, arrived a month later from Weather tech. I have a Toyota van. The front seat mats were great, the others did not fit. There was a design issue from weather tech. I received my $ back end of September. All those months, Jerry stayed with me, was my advocate through it all. Excellent customer service!!!! -Rubalcava Client

Crappy customer service. You need to speak Spanish or it will be a big NO. They do not want business.

I made an appointment for my daughter a week in advance and told them that we only had a 3 hour window between school and work but they assured us that wouldnt be a problem. Well the appointment rolls around and she shows up to be told that they had no tint. But they assured her that they would have it by 3. 3 rolls around and still no tint. She missed work and never got her car tinted.

Platinum Tint did an excellent job! I called in the afternoon and they were able to take me in as a walk-in last minute. I'm very satisfied with their work!