Nothing Bundt Cakes

Cute store with cute Bundt cakes. Their white chocolate raspberry was recommended because it's popular. Like the fresh sweet taste of the cake and cream cheese. Worth the price for occasional treat.

This is the best cake around. Love the taste and texture. If you haven't tried it you are missing out.

Do not let them sucker you into stupid cake toppers that will cost you $16! For toothpicks! And when I said I didn't want it they said they already put it on without telling me the price until they rang it up. Do not let them upscale you. You could get your own cake toppers for a few bucks somewhere else. Very disappointed. I got scammed.

Last night I called and ordered a bunt cake for a birthday. I scheduled it for early pickup. I was told it would be made fresh and would be warm when I picked it up.I was on time - the bunt was pulled out of the refrigerator - COLD and it was NOT fresh! Too late to get another cake!!!!GOOD LUCK - if you choose to trust this location!

First of all the staff was super happy and great customer service. The cakes are super delicious and definitely recommend. But something that bothered me was the size of my confetti cake to all the rest. It was so small compared to the rest. Made me sad because I definitely wanted it and purchased the others for family.

paid for delivery order wasn't completed. Wouldn't send the remaining cakes they said I had to go get them when I paid for deliver. Disappointed

terrible customer service, trying to up charge. looks like they didn't want me to buy.

If I could choose to pick no stars for this business I would. Even negative stars. It's not for the lack of quality of cake. Who doesn't love bundt cakes? It is for the dishonest business practices of this owner.A cake was ordered for my daughter in law in August for her birthday by her husband, an Army soldier who is deployed. The cake did NOT arrive on the day it was suppose to. When the store was contacted, they arranged for a delivery a day late. After repeated conversations with the owner, Jami, he initially apologized and indicated he would compensate us for the cake. He declined to send a gift card in the mail, but requested we pick it up the following day. When I went to the store the following day, the gift card was not ready and staff knew nothing of it. I requested the owner call me, which he did and assured me that the card would be available the next day. I went back the next day, was given the card and receipt with an acknowledged value of 53$ for the cake and delivery. It took 3 days and two trips to seemingly resolve this problem.This started on 22 August and today my daughter in law presented with her gift card to purchase a cake. She was told the gift card was only worth 15$ which was compensation for the delayed delivery NOT the cake.I learned of this and called the store. The owner would not let me talk, interrupted me repeatedly and dare to say to me, "don't talk to me like that woman"!Nothing Bundt Cakes sell themselves. It's a formulaic recipe. What's not to like. If you want one in El Paso, take the time to go to the other store. The owner of this store is a liar, his employees are not well trained, he is rude he does NOT believe the most basic rule that "customer is king" and he apparently is not concerned about supporting a deployed soldier's family.You can get a tasty cake at the other franchise.

I was so excited to get Bundt cakes. I have been craving them during my pregnancy. I finally went to Nothing Bundt Cakes. I opted to wait 30 minutes to pick the flavors I wanted which I think was kind of a long wait consider I was the only person in the store. After my 30 minute wait I went back into the store and they told me they were out of frosting. And it would be another 30 minutes if I wanted my custom flavors. It does not take 30 minutes to make frosting. So I asked what they could do to make it right. They said give me their classic flavors they offered to me 30 minutes ago with out a wait. Or take the cake portion with out the frosting??? I was really confused how if I paid full price they thought it would be acceptable to give me half of what I paid for. I am very disappointed, now I have three flavors I didn't really want and am very irritated by the lack of customer service.

Absolute worst customer service in this store. The owner is condescending, rude, and most importantly a liar. We ordered a birthday cake that DID NOT arrive the day it was supposed to. We didn't even receive a call from the store to let us know the cake we paid 53 dollars for was not coming. It ended up arriving a day late, what's the use then? We contact the store and they make us come pick up a gift card. We show up, gift card does not exist and the employees know nothing of it. We show up the next day and we are assured the gift card is for 53 dollars to make up for the order we didn't receive. I show up today to buy a cake and the gift card is worth only 15 dlls. This store owner is horrible at speaking to customers, rude, sexist, condescending. Also, he blames his employees for his mistakes as he told us his employees were to blame for the cake not showing up. Having now interacted with this man multiple times over the past month in hopes of resolving this issue, I can assure he's the kind of person to throw someone else under the bus to save his own butt. Save yourself the trouble and go to a different bakery.