Monkey Rock

Not really was what expecting. Was overpriced just to use what the place has to offer and we had to pay a person each for the play cards to use the arcades and stuff. Doesn't have much to offer either way. And when we were ready to get our prizes, we had no points to use. The food was also not really good also. There are some activities to do like mini golf, pool, bowling, rock climbing, and a play area which we had fun in than the arcades. I would recommend this place for like a small family instead of a party. And to fine a good size table, you have to get a reservation which we didn't know about so we had to get a small table near the bowling area.

We walked in to play some air hockey, since we think it's fun and we get to laugh a lot. After walking around trying to find the "card" machine, we headed to one of the 3 tables. One was out of order, so we picked another. We swiped the card, and the screen said to "press start button". Uh, there was no start button on the machine. We walked around it twice, trying anything that looked like a button, and nothing.We felt we were scammed by the place and the machine, since there is no way to play. Not a single person available to talk to, by the way, so we can maybe have someone show us this invisible "start" button.Definitely not going back, since, you know, they stole our money.

We were here for Memorial Day weekend & had the best time!! We did the glow in the dark golfing, arcade games & best of all the sports bay!! My husband & I enjoyed a beer while our son practiced his swing. I loved how clean the place was and the staff was very friendly & helpful!!Love, love this place!!! Please consider coming to Buckeye, AZ where the city is growing very fast and there is nothing like this in the area!!!

My crew enjoyed ourselvesThere is VR -so fun to play w/teamsA rock climbing setup Plenty of arcadesA few sections w/a variety of games (but the system is slow w/response times and there aren't enough balls per game but hey, it doesn't stop the fun.

Dude Roger was the man of the day!!! They had no bartender for the start of the shift but he was on the go bouncing around accommodating all the guest by bartending and working the cash register. That's the definition of multitasking. Keep up the hard work my dude!!!! He also came to the rescue with ice when I got my fingers smashed between two bowling balls. He is a hardworking and is always there for any customer in need. DO NOT LOSE THIS GUY! I have never met a more aware and amazing employee!

My family and I were excited for this place to open. Our first few visits were great. They had opening kinks to work out initially but you could tell managers were on top of it and really doing their best to train and hold employees to a high standard. The past two times we have been there with friends and there have been weird instances that make us question going back. 2. Yesterday we went in with our daughters. My husband met us after work and we were hoping to have a few adult beverages and let our girls run around and play before we grabbed dinner. Our girls were playing in their jungle gym area and my husband went up to order a beer for himself and a vodka drink for myself. Our server informed us that they couldn't serve liquor, just beer or seltzers in their coolers. I asked why because I was genuinely curious and she said the bar was closed. This struck me as odd that they would be paying for a liquor license and had servers that I would assume have their TABC license but not have one capable person of pouring liquor. All this aside I knew our server was just relaying what she was told, no fault of her own. I ordered a bottled beer and asked for a cold glass. She kind of paused and acted surprised and said they didn't have any cold glasses and if I'd still just like a glass that wasn't cold. I said that was fine. She proceeded to bring me out a large plastic Coca Cola cup. Again, this to me is just bad management and no fault of her own, probably poor training. My husband kind of laughed at this but I would assume this isn't a great practice (especially for their TABC) license to hand me a Coca Cola plastic glass to put an alcoholic drink in. While I could clearly see cold pint glasses in their cooler. As we closed our tan to leave their is an employee in a monkey rock short playing their soccer simulator. 2. A few months before this I met my husband and a few of our friends up there to try out their golf simulator. Our friends were golfing and the weather turned out bad so they decided to go up to Monkey Rock instead. Our waitress was unaware of what beer she had on drafts as well as what liquors they had. She kept having to go back to the bar and ask if they had particular whiskeys. Even with this everyone at our table (who has worked in the industry) brushed it off as inexperienced. As the guys started playing with the golf simulator they came up with a game. The loser of each simulator round had to buy the rest of their friends a round of drinks. The very first round the guys ordered shots (mind you they only had a beer at that point and the shots they just ordered).The waitress who was young kept coming back and asking if anyone needed more food or water, when the guys would ask if the shots were coming out soon (after a 20 minute wait) the waitress kept saying they'd be out soon. The third time she was asked about the shots she said she didn't feel comfortable having them take shots because her dad was an alcoholic and she sees some of those characteristics in some of the men we were with. My jaw hit the floor. I could tell she truly had some emotional response to our friends, which to each their own, but to work in an industry where you are around alcohol and going to be serving people drinks is probably not your best choice if it's a trigger. A friend of ours did speak to the manger about it and even graciously said if he was going to be cut off that was fine but to compare any patrons to your alcoholic father is a far stretch. The manager sent our group a round of drinks on her but everyone felt insanely uncomfortable and we left (still tipping our waitress 20%). Overall, I love their concept but there is a huge lack of management there. A few months in to opening I would expect some of these hiccups but they have been open long enough to have trained staff. Unfortunately this is why a lot of places in El Paso do not last.

Monkey Rock Soft Opening. Initial impression: like a mini Rainforest Cafe meets Dave and Busters. Very well themed. -Mini golf-Bowling-Virtual Sports-Climbing walls-VR -Arcade games-Full Bar-FoodIt's new, fun, and a much needed addition to the Sunland Park Mall. Let's talk about the food at Monkey Rock. We got a sampling of the best items and my personal favorites were the hot and spicy wings and I COULDN'T STOP EATING THE PIZZA WITH THE HOT HONEY SAUCE. Yes I am loudly saying that it was funky and fabulous. The other stand outs were the mozzarella sticks (my boy ate like 8 of them), the taco pizza reminded me of a Taco Bell Chalupa, the chicken sandwich/club was really delicious with fresh toppings, the burger was ok, the buns were still the soft kind that fell apart within seconds, the raspberry donut cheesecake was rich and dense. I think you'll get your money's worth with the food here. They have all types of beer on tap and a full bar, with Pepsi products (I'm a Coca Cola) and will have specialty drinks coming soon. Check them out the Grand Opening is on Friday Oct. 14. Now booking for birthday parties as well.

We love this place! Great family place and yummy food! Everyone that we have encountered has been very friendly and helpful!

So Fun! Took my nieces(4yrs old) there and they had a blast and they were so so soooo excited they couldn't contain themselves! so many kids!

Don't count on the mini bowling. A couple stayed there the whole time. Didn't care if there were people waiting. This is part of the my package. One lane was down and the other one was taken by another party. 2 families waiting probably 30+ min.