Cracked kitchen drawer
Bare frayed area in carpet
Cracked kitchen drawer with soiled liner l
Peeling paint in tub shower area
Sticky build up to the right of stove
Bathroom ceiling
Broken windows that have never been repaired
Stove top is dirty
Soiled stove top area with grime
Dirt on toilet,hair also present
Peeling paint in tub shower area
Dirty oven stove top
Dirty windowsill with cat hair present peeling paint also
Cat hair on windowsills
Cracks around showerhead uneven and peeling paint
Dirty oven knobs
Crack in wall in tub shower area
Peeling paint on the back of the bathroom door
Hole in wall in hallway
To the right of the toilet dirt/build up
Cracked peeling in an even paint in tub shower area
Another view of the dirty stove top
Look at the baseboard build up and grease in kitchen
Above the stove...where two cabinets open the middle wooden piece was sticky and disgusting with build up
Annabella R.
Jun 26, 2019
Adam Marrujo is the absolute worst. When my daughter declined his advance he promptly posted a lease violation with bogus reasons along with a lease termination form on her door. Adam asked her to come in after hours for paperwork signing and key pick up. Adam then sent her a Facebook friend request. The other staff in the office are also rude and attemptedto defend the issues they were informed about.To bad Adam does not spend as much time cleaning the properties he rent out like he does engaging in inappropriate behaviors with his female renters. Adam bullied my daughter and discriminated against me stating I could not have my service dog with me when visiting my daughter(I even have a handicap placard for my vehicle)The property had a STRONG STENCH of cat urine and my daughter and I spend hours attempting to steam vacuum the disgusting odor out. My 13 month old granddaughter received numerous bites all over her tiny body and Adam & staff tried to say it was mosquitoes when the bites were obviously too large.There was cat hair on the window sills and dust. The stove and oven were disgusting with grime and build up. The kitchen cabinets were sticky with buildup. Under the kitchen sink had a leak and upon further investigation it was obvious the leak had occurred for a long time,the wood was black in areas and soft. The dishwasher was unusable with grim and rust. The bathroom shower/tub had pain peeling off. There was back dirt and grime on all base boards.Renting from this company is a huge mistake,they rent slums.
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Jim L.
Oct 14, 2009
Good well established company, friendly, helpful, MLS, resonable, and local!
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Channing B.
Apr 26, 2024
Never responded to my inquiry called several times on different days and never received a response
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Antonio G.
Jan 22, 2019
Been renting with them for three years. Never late. Never missed a payment, and they even complemented me for being the FIRST person to pay rent every month.The property manager randomly decided that its time to kick me, a disabled veteran, and my room mate, a disabled veteran, and my son, a blind and deaf epileptic out less than 90 days after my wife died from an overdose. Less than 20 days before a back surgery that has a 40% chance to leave me paralyzed. This is after they sent contractors to my house to paint while we were still living inside, and after the contractor admitted to us that he was standing outside in our yard calling us Lazy white trash in Spanish.The property manager hates veterans and refuses to listen to any one begging for help to not be homeless in New Mexico during January's freezing temperatures with their blind and deaf son.
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Rosangela R.
Aug 2, 2020
beware of monarch management company. the worst ever! unprofessional, unreliable, rude people. bad for tenants and bad for property owners. nancy hung up on my face when i called office. adam marrujo only returned our calls on the second day when my husband left message for chad sells, owner, to call us back. we regret we ever dealt with them.
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Paige G.
Aug 27, 2014
I've been renting with Monarch for about three years now. They have always been nice and worked well with my family. Their rental prices are in a good range and I have always been able to find a place in my price range to fit my growing family.
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Carter A.
Feb 11, 2015
Nope, don't even think about it. We rented from them for 2 and a half years, I was in the Masters program at NMSU so with Financial Aid we paid rent 6-8 months in advance and they still treated us like crap. The house was a fire hazard with shotty wiring they never fixed, we never received a key to the back door, the AC was explained by 3 separate repair men as too small and inadequate for the house after being called out countless times due to it being 95 degrees in the house. They would not fix anything. When we moved out, we figured they would charge us about half of our $700 deposit for cleaning fees, etc...they took the whole $700 and billed us for an extra $300. They stated it was because the house was "unlivable", we drove by 2 days later and met the new tenants, who stated they had moved in 2 days after we left. Monarch is full of shit. I will go out of my way to tell everyone, DO NOT USE THEM.
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